Re1000001: Setting up shop

This WebDNA talk-list message is from

1997


It keeps the original formatting.
numero = 10235
interpreted = N
texte = >Whoa! I hope I don't have major problems with WebCatalog. I wouldn't want >you to talk about me like that behind my back. tsk. tsk.Now that's the odd thing; our customers who have problems/bugs/questions end up being our best supporters, because we fix the problems and the customer is happy and we all get a better product out of it. But this guy was just ranting without actually having a problem (or owning any products). I wish he did have some bug to report, because then I'd be able to do something about it.I mean jeez, we rebuilt SiteEdit Pro for him so it could handle Japanese characters, and we never advertised that it would work in Japan. I just get frustrated because I want to spend more time helping our paying customers rather than messing with this stuff.Grant Hulbert, V.P. Engineering | Tools for WebWarriors Pacific Coast Software | WebCatalog, WebCommerce Solution 11770 Bernardo Plaza Court, #462 | SiteEdit, SiteCheck, PhotoMaster San Diego, CA 92128 | 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com Associated Messages, from the most recent to the oldest:

    
  1. Re: Re1000001: Setting up shop (Grant Hulbert 1997)
  2. Re: Re1000001: Setting up shop (Rob Schmidt 1997)
  3. Re: Re1000001: Setting up shop (j.oeffinger@historyu.com (John Oeffinger) 1997)
  4. Re: Re1000001: Setting up shop (j.oeffinger@historyu.com (John Oeffinger) 1997)
  5. Re: Re1000001: Setting up shop (j.oeffinger@historyu.com (John Oeffinger) 1997)
  6. Re: Re1000001: Setting up shop (Grant Hulbert 1997)
  7. Re1000001: Setting up shop (Grant Hulbert 1997)
  8. Re1000001: Setting up shop (ben 1997)
  9. Re: Re1000001: Setting up shop (G 1997)
>Whoa! I hope I don't have major problems with WebCatalog. I wouldn't want >you to talk about me like that behind my back. tsk. tsk.Now that's the odd thing; our customers who have problems/bugs/questions end up being our best supporters, because we fix the problems and the customer is happy and we all get a better product out of it. But this guy was just ranting without actually having a problem (or owning any products). I wish he did have some bug to report, because then I'd be able to do something about it.I mean jeez, we rebuilt SiteEdit Pro for him so it could handle Japanese characters, and we never advertised that it would work in Japan. I just get frustrated because I want to spend more time helping our paying customers rather than messing with this stuff.Grant Hulbert, V.P. Engineering | Tools for WebWarriors Pacific Coast Software | WebCatalog, WebCommerce Solution 11770 Bernardo Plaza Court, #462 | SiteEdit, SiteCheck, PhotoMaster San Diego, CA 92128 | 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com Grant Hulbert

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