Re: [WebDNA] Triggers issue, or sendmail?
This WebDNA talk-list message is from 2012
It keeps the original formatting.
numero = 108209
interpreted = N
texte = > Any way you can check the mail server logs to see if it> actually sent it twice?I can't, but maybe the host will check his logs if my client asks him to, so I'll send my client a request to review the logs after I finish this email.Here's some interesting diagnostic info:The emails are multipart and I'm using --[cart]-- as the delimiter between html and plain text parts. After viewing two of the duplicate emails it appears that they are identical, meaning they use the exact same [cart] value as their delimiters.If the trigger were running twice the [cart] values would be different, so maybe this is not a trigger issue. This makes it a new question:Is the problem caused by a [sendmail] bug, or is it a mail server issue?Possibility #1: Each email file is being written once and then sent twice.Possibility #2: Each email file is being written twice.Not sure how to determine which of these is actually happening, except to see the mail server logs.> I've seen mail clients that sometimes don't send the> correct flag, and the customer ended up getting duplicates.My email software is receiving the same duplicates as my client's email software, so I doubt that this is a mail client issue.Sincerely,Kenneth Grome
Associated Messages, from the most recent to the oldest:
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- Re: [WebDNA] Triggers issue, or sendmail? (Kenneth Grome 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (William DeVaul 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Stuart Tremain 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (sal danna 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Stuart Tremain 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Kenneth Grome 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Stuart Tremain 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Kenneth Grome 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Stuart Tremain 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Kenneth Grome 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Kenneth Grome 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Steve Raslevich -Northern Sound 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Rob 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Kenneth Grome 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Kenneth Grome 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Govinda 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Tom Duke 2012)
- Re: [WebDNA] Triggers issue, or sendmail? (Rob 2012)
- [WebDNA] Triggers issue, or sendmail? (Kenneth Grome 2012)
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> Any way you can check the mail server logs to see if it> actually sent it twice?I can't, but maybe the host will check his logs if my client asks him to, so I'll send my client a request to review the logs after I finish this email.Here's some interesting diagnostic info:The emails are multipart and I'm using --
[cart]-- as the delimiter between html and plain text parts. After viewing two of the duplicate emails it appears that they are identical, meaning they use the exact same
[cart] value as their delimiters.If the trigger were running twice the
[cart] values would be different, so maybe this is not a trigger issue. This makes it a new question:Is the problem caused by a
[sendmail] bug, or is it a mail server issue?Possibility #1: Each email file is being written once and then sent twice.Possibility #2: Each email file is being written twice.Not sure how to determine which of these is actually happening, except to see the mail server logs.> I've seen mail clients that sometimes don't send the> correct flag, and the customer ended up getting duplicates.My email software is receiving the same duplicates as my client's email software, so I doubt that this is a mail client issue.Sincerely,Kenneth Grome
Kenneth Grome
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