[WebDNA] Problems with the Emailer Queue

This WebDNA talk-list message is from

2012


It keeps the original formatting.
numero = 108346
interpreted = N
texte = > I have two different scripts that generate email files on > the server. Both work properly by creating only one > file per recipient and placing it into the EmailFolder. > But some of these emails are sent multiple time ... > > The host "thinks" that WebDNA is creating multiple emails > (from each individual email file) in its Emailer Queue > and then sending those multiple emails to the mail > server for delivery. The reason he believes this is > because the mail server is on a different box, yet after > he rebooted the WebDNA server the duplicate email > problem went away. Has anyone ever had multiple emails send to each recipient when only one email file (per recipient) is created in the EmailFolder? If so, how did you fix it? Was your only option to reboot? Did the problem reoccur later? Was there any way to tell in advance when the problem was going to occur? Could you identify anything that caused this problem? I would like to get to the bottom of this issue once and for all. Originally I blamed the host's mail server for duplicating these emails, but he thinks it is a WebDNA issue ... and if it is then we need to solve it. Anything you can tell me about your experience with this problem might be helpful. Thanks. Sincerely, Kenneth Grome Associated Messages, from the most recent to the oldest:

    
  1. [WebDNA] Problems with the Emailer Queue (Kenneth Grome 2012)
> I have two different scripts that generate email files on > the server. Both work properly by creating only one > file per recipient and placing it into the EmailFolder. > But some of these emails are sent multiple time ... > > The host "thinks" that WebDNA is creating multiple emails > (from each individual email file) in its Emailer Queue > and then sending those multiple emails to the mail > server for delivery. The reason he believes this is > because the mail server is on a different box, yet after > he rebooted the WebDNA server the duplicate email > problem went away. Has anyone ever had multiple emails send to each recipient when only one email file (per recipient) is created in the EmailFolder? If so, how did you fix it? Was your only option to reboot? Did the problem reoccur later? Was there any way to tell in advance when the problem was going to occur? Could you identify anything that caused this problem? I would like to get to the bottom of this issue once and for all. Originally I blamed the host's mail server for duplicating these emails, but he thinks it is a WebDNA issue ... and if it is then we need to solve it. Anything you can tell me about your experience with this problem might be helpful. Thanks. Sincerely, Kenneth Grome Kenneth Grome

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