Re: [Announce] WebCatalog 3.0 Beta Program
This WebDNA talk-list message is from 1998
It keeps the original formatting.
numero = 18360
interpreted = N
texte = (...) >Customers who purchase WebCatalog during the beta program will receive a >free upgrade to version 3.0 (all customers who have purchased since May >15, 1998 will also receive a free upgrade). Existing customers who order >the upgrade during the beta program will receive $200 off the upgrade >price.A lot of great new features but a strange upgrade policy. I am afraid we can't accept it. We ordered webcatalog 2.1.3 as of 12 May 1998. You announce we'll have to pay for the upgrade, just 1 month after we received it (18 May 1998). The 3.0 version will be available in summer (less than 6 months after the date of purchase). Because of this kind of illogical policy, some companies have practically killed their products (no names for legal reasons). Please don't do that. WebCatalog is a great product. The support and this list do an outstanding job. Try to find a better upgrade policy. You can do it!Just some suggestions:- free upgrade if purchased since 6 months - $195 if purchased since 6 to 9 months - $295 if purchased since 9 to 12 months - Other cases: $695 ($395 if ordered now )My grand father told me one day something like this: Doing a mistake is not the issue. Doing it twice or repeating the known mistakes -in the same business- lead you to the big black holeregardshelene
Associated Messages, from the most recent to the oldest:
(...) >Customers who purchase WebCatalog during the beta program will receive a >free upgrade to version 3.0 (all customers who have purchased since May >15, 1998 will also receive a free upgrade). Existing customers who order >the upgrade during the beta program will receive $200 off the upgrade >price.A lot of great new features but a strange upgrade policy. I am afraid we can't accept it. We ordered webcatalog 2.1.3 as of 12 May 1998. You announce we'll have to pay for the upgrade, just 1 month after we received it (18 May 1998). The 3.0 version will be available in summer (less than 6 months after the date of purchase). Because of this kind of illogical policy, some companies have practically killed their products (no names for legal reasons). Please don't do that. WebCatalog is a great product. The support and this list do an outstanding job. Try to find a better upgrade policy. You can do it!Just some suggestions:- free upgrade if purchased since 6 months - $195 if purchased since 6 to 9 months - $295 if purchased since 9 to 12 months - Other cases: $695 ($395 if ordered now )My grand father told me one day something like this: Doing a mistake is not the issue. Doing it twice or repeating the known mistakes -in the same business- lead you to the big black holeregardshelene
helene
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