Re: Root Folder problems cont.
This WebDNA talk-list message is from 1998
It keeps the original formatting.
numero = 21133
interpreted = N
texte = PCS Technical Support wrote: > > OK, I'm a little lost now. Basically I need to be able to duplicate > your problem here. If you're saying there's no specific way to make it > happen here, then I'm not sure how I can help.Well, I've had some time to experiment with this problem further, and I'm able to duplicate the problem. Just to refresh your memory, here is what's going on:I spent weeks developing an online store for my company. All of the preliminary work was done inside our firewall on internal IP (192.168....) When the time came to move the site to our live server on the Internet, nothing involving file paths would work. This affected not only root paths used in [include]s and databases, but also ShoppingCart and Order folders. Basically, WebCatalog is unable to function.I thought the problem was some difference in installations between the two servers, but today I moved the original server from inside the firewall (where it functions perfectly) to the Internet, and it suffers the same problem. The *only* thing I changed was the IP Address, Subnet Mask, Router, and DNS Lookups in the TCP/IP Control Panel. There are no virtual hosts, it's a very basic set-up. As you originally suspected, the problem is limited to WebSTAR/SSL *only* Tests with the unsecured version work flawlessly. Here are some specifics: MacOS 8.1 WebSTAR/SSL 3.0.1 WebCatalog 3.0.2I'm very anxious to get this problem resolved. My boss is ready to see some return on his $2000 investment. Surely I'm not the only person running WebCatalog and WebSTAR/SSL?Brian
Associated Messages, from the most recent to the oldest:
PCS Technical Support wrote: > > OK, I'm a little lost now. Basically I need to be able to duplicate > your problem here. If you're saying there's no specific way to make it > happen here, then I'm not sure how I can help.Well, I've had some time to experiment with this problem further, and I'm able to duplicate the problem. Just to refresh your memory, here is what's going on:I spent weeks developing an online store for my company. All of the preliminary work was done inside our firewall on internal IP (192.168....) When the time came to move the site to our live server on the Internet, nothing involving file paths would work. This affected not only root paths used in
[include]s and databases, but also ShoppingCart and Order folders. Basically, WebCatalog is unable to function.I thought the problem was some difference in installations between the two servers, but today I moved the original server from inside the firewall (where it functions perfectly) to the Internet, and it suffers the same problem. The *only* thing I changed was the IP Address, Subnet Mask, Router, and DNS Lookups in the TCP/IP Control Panel. There are no virtual hosts, it's a very basic set-up. As you originally suspected, the problem is limited to WebSTAR/SSL *only* Tests with the unsecured version work flawlessly. Here are some specifics: MacOS 8.1 WebSTAR/SSL 3.0.1 WebCatalog 3.0.2I'm very anxious to get this problem resolved. My boss is ready to see some return on his $2000 investment. Surely I'm not the only person running WebCatalog and WebSTAR/SSL?Brian
Brian Drum
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