OOPS [Was: Re: OH CRAP!!!!!- Template not found error!!! ]

This WebDNA talk-list message is from

1999


It keeps the original formatting.
numero = 23471
interpreted = N
texte = Grant-I think I found the problem. The last closing table data tag on my results page was missing a closing bracket. This explains why it was only hosing Netscape browsers (I think).Sometimes so focused on the WebDNA that you forget about the HTML... -will [tigernet technologies, inc.] L_______[www.tigernet.net] L________e-commerce specialists>>>Here's what one customer reports: >>> >>>I go to the catalog screen and click the add to cart button. The >>>next screen that loads says: >>> >>>Error: template 'MegaHost Server:WebSTAR 3.0.2:MegaStore:results.tpl' >>>not found >> >> I have not seen this on your site, but I do see two other problems: >> >> 1) When clicking Add to Cart with SKUs that have spaces in them, your URL >> has a space which causes the browser to fail. Use sku=[URL][sku][/URL] >> in your Add URLs. > > Curious, I see no such space in the url in either Netscape (4.5) or Explorer > (4.5). Also, my templates DO enclose [sku] in URL tags...where are you > seeing a space??? >> >> 2) When purchasing one item using Netscape, I get Document contains no >> data error, which means you're using WebSTAR/SSL with the classic SSL >> page too few bytes bug. Add a bunch of text inside HTML comments so that >> the minimum bytes the ShoppingCart.tpl page returns is more than 5999. > > ShoppingCart.tpl is 12K. > > I've noticed that the problem only seems to occur with older versions of > Netscape's browser (you used Mozilla 4.0.6, I believe). Is something else > going on here??? > Associated Messages, from the most recent to the oldest:

    
Grant-I think I found the problem. The last closing table data tag on my results page was missing a closing bracket. This explains why it was only hosing Netscape browsers (I think).Sometimes so focused on the WebDNA that you forget about the HTML... -will [tigernet technologies, inc.] L_______[www.tigernet.net] L________e-commerce specialists>>>Here's what one customer reports: >>> >>>I go to the catalog screen and click the add to cart button. The >>>next screen that loads says: >>> >>>Error: template 'MegaHost Server:WebSTAR 3.0.2:MegaStore:results.tpl' >>>not found >> >> I have not seen this on your site, but I do see two other problems: >> >> 1) When clicking Add to Cart with SKUs that have spaces in them, your URL >> has a space which causes the browser to fail. Use sku=[url][sku][/URL] >> in your Add URLs. > > Curious, I see no such space in the url in either Netscape (4.5) or Explorer > (4.5). Also, my templates DO enclose [sku] in URL tags...where are you > seeing a space??? >> >> 2) When purchasing one item using Netscape, I get Document contains no >> data error, which means you're using WebSTAR/SSL with the classic SSL >> page too few bytes bug. Add a bunch of text inside HTML comments so that >> the minimum bytes the ShoppingCart.tpl page returns is more than 5999. > > ShoppingCart.tpl is 12K. > > I've noticed that the problem only seems to occur with older versions of > Netscape's browser (you used Mozilla 4.0.6, I believe). Is something else > going on here??? > Will Starck

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