Re: Missing Cart Information
This WebDNA talk-list message is from 2003
It keeps the original formatting.
numero = 53044
interpreted = N
texte = I have been experiencing this for some time on w2k. Behind SSL with thawte (owned by verisign). Last week my client upgraded their browser to the latest ie. They were using a barcode reader input device which after the update caused the problem to occur 100% of the time as compared to about 0.25%. After trying for over one day to replicate the problem, I realised the scanner was causing some problem, stopped using the scanner the problem stopped. The scanner reads a barcode (cart number) from a hard copy of the customer's order and then enters a carriage return to submit the form. I think that there must be another character that is also submitted which stuffs things up. Probably the number, a linefeed and then a CR. I just can not for the life of me solve the problem of the occasional cart dumping all its data :( On Tuesday, September 23, 2003, at 10:41 AM, WJ Starck wrote: > Jesse- > > Is it possible that 5.1 is generating a duplicate cart #, which is > then wiping out information? > > I have also had mysterious happenings since upgrading to 5, none of > which I can duplicate either. Never had these problems before 5, and > the templates all have the same code as when they were running under > 4.5. > > Per chance are you using Verisign as your processor? > > -Will > > > On Monday, September 22, 2003, at 07:36 PM, Jesse Williams-Proudman > wrote: > >> I moved a site from an OS X box running 4.5 to an Apache box running >> 5.1 and >> I'm getting some weird behavior with some carts on orders. >> >> For one customer, out of 80 or so orders a day, 1-2 will come through >> with >> missing information from the cart file. Most of the time, it's the >> actual >> line items, but its also been the shipping and billing information, >> etc... >> >> The information is missing in the Orderfile as well so it's not bad >> programming... >> >> I for the life of me can't duplicate the problem. The orders have >> nothing >> in common... >> >> Does any one know have any idea what would cause this? It's getting >> frustrating trying to figure out what's wrong. >> >> Thanks >> >> -- >> Jesse Williams-Proudman >> Blue Box Development :: Custom Web Solutions >> +1.206.778.8777 :: jesse@blueboxdev.com >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list
. >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> > -- > > Will Starck > NovaDerm Skincare Science > http://www.novaderm.com > wjs@novaderm.com > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > > Regards Stuart Tremain idfk web developments 114a/40 yeo street neutral bay 2089 australia t +612 9908 2134 f +612 9908 4837 ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
I have been experiencing this for some time on w2k. Behind SSL with thawte (owned by verisign). Last week my client upgraded their browser to the latest ie. They were using a barcode reader input device which after the update caused the problem to occur 100% of the time as compared to about 0.25%. After trying for over one day to replicate the problem, I realised the scanner was causing some problem, stopped using the scanner the problem stopped. The scanner reads a barcode (cart number) from a hard copy of the customer's order and then enters a carriage return to submit the form. I think that there must be another character that is also submitted which stuffs things up. Probably the number, a linefeed and then a CR. I just can not for the life of me solve the problem of the occasional cart dumping all its data :( On Tuesday, September 23, 2003, at 10:41 AM, WJ Starck wrote: > Jesse- > > Is it possible that 5.1 is generating a duplicate cart #, which is > then wiping out information? > > I have also had mysterious happenings since upgrading to 5, none of > which I can duplicate either. Never had these problems before 5, and > the templates all have the same code as when they were running under > 4.5. > > Per chance are you using Verisign as your processor? > > -Will > > > On Monday, September 22, 2003, at 07:36 PM, Jesse Williams-Proudman > wrote: > >> I moved a site from an OS X box running 4.5 to an Apache box running >> 5.1 and >> I'm getting some weird behavior with some carts on orders. >> >> For one customer, out of 80 or so orders a day, 1-2 will come through >> with >> missing information from the cart file. Most of the time, it's the >> actual >> line items, but its also been the shipping and billing information, >> etc... >> >> The information is missing in the Orderfile as well so it's not bad >> programming... >> >> I for the life of me can't duplicate the problem. The orders have >> nothing >> in common... >> >> Does any one know have any idea what would cause this? It's getting >> frustrating trying to figure out what's wrong. >> >> Thanks >> >> -- >> Jesse Williams-Proudman >> Blue Box Development :: Custom Web Solutions >> +1.206.778.8777 :: jesse@blueboxdev.com >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> > -- > > Will Starck > NovaDerm Skincare Science > http://www.novaderm.com > wjs@novaderm.com > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > > Regards Stuart Tremain idfk web developments 114a/40 yeo street neutral bay 2089 australia t +612 9908 2134 f +612 9908 4837 ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Stuart Tremain
DOWNLOAD WEBDNA NOW!
Top Articles:
Talk List
The WebDNA community talk-list is the best place to get some help: several hundred extremely proficient programmers with an excellent knowledge of WebDNA and an excellent spirit will deliver all the tips and tricks you can imagine...
Related Readings:
WebDNA Server Spec (2004)
Upgrade probems (2000)
Need help!! on searching in two databases. (1998)
Webcat XML/XSLT Performance vs. static Html (2006)
WebCat2 - [format thousands] (1997)
unable to launch acgi in WebCat (1997)
redirect not passing vars (2004)
SOLVED: Crash after addlineitem (2001)
Today's suggestions (1998)
WebCat2 beta 11 - new prefs ... (1997)
Searching multiple fields from one form field (1997)
Cart questions (1997)
Frustration with formulas.db (1999)
[dos] command question (1997)
Getting total number of items ordered (1997)
webstar/webcat monitoring aides? (1999)
WC Database Format (1997)
ISAPI WC6a and Windows 2003 Web Edition (2006)
serial number not working-fixed (1998)
Trouble starting WC under OSX (2001)