Re: [WebDNA] Sorry WebDNA server not running
This WebDNA talk-list message is from 2014
It keeps the original formatting.
numero = 111422
interpreted = N
texte = I don=92t work for WSC at this point, so Chris will be the one to talk = to about licenses. Donovan On Jun 27, 2014, at 11:59 AM, Psi Prime Inc, Matthew A Perosi =
wrote: > Donovan, >=20 > It is a "common occurrence" in my environment since I've been using = WebCat 4.5. As I said, it's on RedHat and CentOS. I go for months with = some servers not reporting errors, and then I get a few all within a few = days. I don't understand it, but I figured out how to live with it. >=20 > Oh, and I expect that some day you will still send me the license = numbers that are owed me so I can do the upgrade ;-) >=20 > Chris, > I've contemplated the FastCGI, but my environment is built on the = server edition and I don't want to spend the time to crossgrade my = CMS... which I certainly wasn't going to do with version 7. I might = consider it now with version 8. >=20 > -Matt >=20 > On 6/27/2014 12:36 PM, Donovan Brooke wrote: >> By the way Matt, >> Today I am working on a site that does 800 orders per day and has had = an uptime of over 1 year (minus a couple scheduled restarts). >>=20 >> This server get=92s hammered=85 so =93common occurrence=94 it is not. = ;-) >>=20 >> Donovan >>=20 >>=20 >>=20 >>=20 >>=20 >> On Jun 27, 2014, at 10:05 AM, Matthew Perisi = wrote: >>=20 >>> This is a common occurrence on all my WebDNA servers running 6.x on = my RedHat and CentOS servers. >>>=20 >>> It has been such an issue over the years that I have another server = set up specifically to ping each of my other webDNA servers to look for = that error message. >>>=20 >>> At least once a day one of my servers goes down with that error = message. The pinging server emails me within five minutes and I use = Webmin from any device to login to stop, then start the webDNA daemon = again. >>>=20 >>> The whole set up limits my ability to be off the grid. And I have to = say that my servers know when I am. My servers love to fail when I am on = an airplane, swimming, or taking a jungle walk! >>>=20 >>> -Matt >>>=20 >>> Sent from my European iPhone >>>=20 >>> On Jun 27, 2014, at 9:57 AM, frederite wrote: >>>=20 >>>> It appears that your WebCatalogCTL file is in the WebCatalogEngine = folder. On my server the WebCatalogEngine folder is in the default = location here: >>>>=20 >>>> /usr/lib/cgi-bin/WebCatalogEngine >>>>=20 >>>> I just tried the stop and start commands with the correct path and = they worked fine. Thank you! >>>>=20 >>>>=20 >>>> On Fri, Jun 27, 2014 at 8:50 AM, Paul Willis = wrote: >>>> On our Ubuntu server (not 12.04 though) we use=85 >>>>=20 >>>> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl start >>>> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl stop >>>>=20 >>>> Paul >>>>=20 >>>>=20 >>>> On 27 Jun 2014, at 14:32, frederite wrote: >>>>=20 >>>>> I tried your suggestion but it seems there is no WebDNA folder: >>>>>=20 >>>>> -bash: cd: /var/www/WebDNA: No such file or directory >>>>>=20 >>>>> What shall I try next? >>>>>=20 >>>>>=20 >>>>>=20 >>>>> On Fri, Jun 27, 2014 at 8:16 AM, = wrote: >>>>> Connecting as root and try to restart WebDNA. >>>>>=20 >>>>> do a >>>>>=20 >>>>> ./WebCatalogCtl stop >>>>> followed by >>>>> ./WebCatalogCtl start >>>>>=20 >>>>> from the /WebDNA folder >>>>>=20 >>>>> If there is a problem, you should get some debug info. >>>>>=20 >>>>> You can also do >>>>>=20 >>>>> /etc/rc.d/init.d/WebCatalogCtl stop >>>>> followed by >>>>> /etc/rc.d/init.d/WebCatalogCtl start >>>>>=20 >>>>> - chris >>>>>=20 >>>>>=20 >>>>> On Jun 27, 2014, at 15:25, frederite wrote: >>>>>=20 >>>>>> Hello chris, >>>>>>=20 >>>>>> The client does not allow third party access. Please tell me what = to look for so I can diagnose the problem personally. >>>>>>=20 >>>>>>=20 >>>>>> On Fri, Jun 27, 2014 at 7:17 AM, = wrote: >>>>>> Hi Frederite, >>>>>>=20 >>>>>> this is strange. Maybe something changed few months ago on your = server, without restarting WebDNA, then WebDNAMonitor had to restart = WebDNA last night and the problem showed up. >>>>>>=20 >>>>>> If you can give us a ssh access (to support@webdna.us, not on the = list) we will have a look at it. >>>>>>=20 >>>>>> - chris >>>>>>=20 >>>>>>=20 >>>>>>=20 >>>>>> On Jun 27, 2014, at 14:59, frederite wrote: >>>>>>=20 >>>>>>> This morning I woke to this error: "Sorry WebDNA server not = running". The host says nothing has changed and I haven't done anything = on the server for four months yet the problem exists so something is = wrong. >>>>>>>=20 >>>>>>> Rebooting the server failed to get WebDNA running again. = Restarting Apache2 failed as well. >>>>>>>=20 >>>>>>> How do I fix this problem? How can I diagnose what's wrong so I = can resolve the issue quickly and prevent it from happening again? >>>>>>>=20 >>>>>>> WebDNA 6.2 >>>>>>> Ubuntu 12.04 >>>>>>> Apache 2.2.22 >>>>>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>>>> --------------------------------------------------------- >>>>>> This message is sent to you because you are subscribed to >>>>>> the mailing list . >>>>>> To unsubscribe, E-mail to: >>>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>>> Bug Reporting: support@webdna.us >>>>>>=20 >>>>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to >>>>> the mailing list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>>=20 >>>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>>=20 >>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >>=20 >>=20 >=20 >=20 > --=20 > Matthew A Perosi > Corporate Consultant > Mobile Marketing Expert > Senior Web Developer > SEO Analyst & Educator > matt@psiprime.com >=20 > Psi Prime, Inc. > 323 Union Blvd. > Totowa, NJ 07512 >=20 > Direct: 888.872.0274 > Fax: 888.488.5924 >=20 > http://www.perosi.com >=20 > --------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us
Associated Messages, from the most recent to the oldest:
I don=92t work for WSC at this point, so Chris will be the one to talk = to about licenses. Donovan On Jun 27, 2014, at 11:59 AM, Psi Prime Inc, Matthew A Perosi = wrote: > Donovan, >=20 > It is a "common occurrence" in my environment since I've been using = WebCat 4.5. As I said, it's on RedHat and CentOS. I go for months with = some servers not reporting errors, and then I get a few all within a few = days. I don't understand it, but I figured out how to live with it. >=20 > Oh, and I expect that some day you will still send me the license = numbers that are owed me so I can do the upgrade ;-) >=20 > Chris, > I've contemplated the FastCGI, but my environment is built on the = server edition and I don't want to spend the time to crossgrade my = CMS... which I certainly wasn't going to do with version 7. I might = consider it now with version 8. >=20 > -Matt >=20 > On 6/27/2014 12:36 PM, Donovan Brooke wrote: >> By the way Matt, >> Today I am working on a site that does 800 orders per day and has had = an uptime of over 1 year (minus a couple scheduled restarts). >>=20 >> This server get=92s hammered=85 so =93common occurrence=94 it is not. = ;-) >>=20 >> Donovan >>=20 >>=20 >>=20 >>=20 >>=20 >> On Jun 27, 2014, at 10:05 AM, Matthew Perisi = wrote: >>=20 >>> This is a common occurrence on all my WebDNA servers running 6.x on = my RedHat and CentOS servers. >>>=20 >>> It has been such an issue over the years that I have another server = set up specifically to ping each of my other webDNA servers to look for = that error message. >>>=20 >>> At least once a day one of my servers goes down with that error = message. The pinging server emails me within five minutes and I use = Webmin from any device to login to stop, then start the webDNA daemon = again. >>>=20 >>> The whole set up limits my ability to be off the grid. And I have to = say that my servers know when I am. My servers love to fail when I am on = an airplane, swimming, or taking a jungle walk! >>>=20 >>> -Matt >>>=20 >>> Sent from my European iPhone >>>=20 >>> On Jun 27, 2014, at 9:57 AM, frederite wrote: >>>=20 >>>> It appears that your WebCatalogCTL file is in the WebCatalogEngine = folder. On my server the WebCatalogEngine folder is in the default = location here: >>>>=20 >>>> /usr/lib/cgi-bin/WebCatalogEngine >>>>=20 >>>> I just tried the stop and start commands with the correct path and = they worked fine. Thank you! >>>>=20 >>>>=20 >>>> On Fri, Jun 27, 2014 at 8:50 AM, Paul Willis = wrote: >>>> On our Ubuntu server (not 12.04 though) we use=85 >>>>=20 >>>> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl start >>>> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl stop >>>>=20 >>>> Paul >>>>=20 >>>>=20 >>>> On 27 Jun 2014, at 14:32, frederite wrote: >>>>=20 >>>>> I tried your suggestion but it seems there is no WebDNA folder: >>>>>=20 >>>>> -bash: cd: /var/www/WebDNA: No such file or directory >>>>>=20 >>>>> What shall I try next? >>>>>=20 >>>>>=20 >>>>>=20 >>>>> On Fri, Jun 27, 2014 at 8:16 AM, = wrote: >>>>> Connecting as root and try to restart WebDNA. >>>>>=20 >>>>> do a >>>>>=20 >>>>> ./WebCatalogCtl stop >>>>> followed by >>>>> ./WebCatalogCtl start >>>>>=20 >>>>> from the /WebDNA folder >>>>>=20 >>>>> If there is a problem, you should get some debug info. >>>>>=20 >>>>> You can also do >>>>>=20 >>>>> /etc/rc.d/init.d/WebCatalogCtl stop >>>>> followed by >>>>> /etc/rc.d/init.d/WebCatalogCtl start >>>>>=20 >>>>> - chris >>>>>=20 >>>>>=20 >>>>> On Jun 27, 2014, at 15:25, frederite wrote: >>>>>=20 >>>>>> Hello chris, >>>>>>=20 >>>>>> The client does not allow third party access. Please tell me what = to look for so I can diagnose the problem personally. >>>>>>=20 >>>>>>=20 >>>>>> On Fri, Jun 27, 2014 at 7:17 AM, = wrote: >>>>>> Hi Frederite, >>>>>>=20 >>>>>> this is strange. Maybe something changed few months ago on your = server, without restarting WebDNA, then WebDNAMonitor had to restart = WebDNA last night and the problem showed up. >>>>>>=20 >>>>>> If you can give us a ssh access (to support@webdna.us, not on the = list) we will have a look at it. >>>>>>=20 >>>>>> - chris >>>>>>=20 >>>>>>=20 >>>>>>=20 >>>>>> On Jun 27, 2014, at 14:59, frederite wrote: >>>>>>=20 >>>>>>> This morning I woke to this error: "Sorry WebDNA server not = running". The host says nothing has changed and I haven't done anything = on the server for four months yet the problem exists so something is = wrong. >>>>>>>=20 >>>>>>> Rebooting the server failed to get WebDNA running again. = Restarting Apache2 failed as well. >>>>>>>=20 >>>>>>> How do I fix this problem? How can I diagnose what's wrong so I = can resolve the issue quickly and prevent it from happening again? >>>>>>>=20 >>>>>>> WebDNA 6.2 >>>>>>> Ubuntu 12.04 >>>>>>> Apache 2.2.22 >>>>>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>>>> --------------------------------------------------------- >>>>>> This message is sent to you because you are subscribed to >>>>>> the mailing list . >>>>>> To unsubscribe, E-mail to: >>>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>>> Bug Reporting: support@webdna.us >>>>>>=20 >>>>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to >>>>> the mailing list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>>=20 >>>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>>=20 >>>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >>=20 >>=20 >=20 >=20 > --=20 > Matthew A Perosi > Corporate Consultant > Mobile Marketing Expert > Senior Web Developer > SEO Analyst & Educator > matt@psiprime.com >=20 > Psi Prime, Inc. > 323 Union Blvd. > Totowa, NJ 07512 >=20 > Direct: 888.872.0274 > Fax: 888.488.5924 >=20 > http://www.perosi.com >=20 > --------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us
Donovan Brooke
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