Unknown error: OrderNotCreated
This WebDNA talk-list message is from 1997
It keeps the original formatting.
numero = 15212
interpreted = N
texte = >> >An unknown error occurred:>> >OrderNotCreatedNow I see what you've done!You don't have to send me your folder hierarchy, I checked it outmyself by requesting the files in the locations they *should* be in,and after trying to locate your WebCatalog.acgi in its defaultlocation, I discovered that it's not there!It appears that you have moved the WebCatalog.acgi out of theWebCatalog folder and placed it somewhere else ... in the cgi-binfolder, right? I should have picked up on this from your earlier postthat showed the path to the WebCatalog.acgi, but I didn't, sorry.Since you have chosen to restrict cgi's to the cgi-bin folder, you*MUST* move the entire WebCatalog folder into the cgi-bin folder. Yousimply cannot remove the WebCatalog.acgi from the WebCatalog folderand put it in the cgi-bin folder and expect it to work properly,because it won't! You have to move the entire WebCatalog folder (withthe WebCatalog.acgi inside) into the cgi-bin folder if you're goingto restrict cgi's to the cgi-bin folder ... :)There may be another option for you, provided WebTen can handlealiases. This *other* technique requires that you leave theWebCatalog folder where it is -- in the root folder of your web site-- with everything intact the way it was before you started movingthings around. In other words, the WebCatalog.acgi has to be locatedinside the WebCatalog folder. Then create an ALIAS to theWebCatalog.acgi and place that *alias* into the cgi-bin folder.IMPORTANT LESSON HERE:You CANNOT arbitrarily move things out of the WebCatalog folder. Theonly files/folders inside the WebCatalog folder which may be moved --without messing things up -- are the GeneralStore and TeaRoomfolders. Those folders are self-contained and portable packages, andthey will work anywhere within your web server hierarchy ... andmoving themwill not screw anything else up. But everything elseinside the webcatalog folder needs to stay exactly where it isoriginally located in that folder.Okay, now that I think I've figured out why you're having problems,here's how to fix them:1- Quit the WebCatalog.acgi.2- Trash the WebCatalog Prefs file that was created inside thecgi-bin folder when you launched WebCatalog. You don't need thatprefs file anyways, it's a duplicate and it's incomplete. The onlyreason it's there now is because WebCat created it by default when itcouldn't find the proper WebCatalog Prefs file (which is still rightwhere it belongs, inside your WebCatalog folder).3- Move the WebCatalog.acgi back where it belongs -- inside theWebCatalog folder.4- Do one of the two things I suggested above. Either move the entireWebCatalog folder into the cgi-bin folder, or make an alias of theWebCatalog.acgi file and put that alias inside the cgi-bin folder.Assuming everything else is configured properly on your server, youshouldn't have this Unknown error: OrderNotCreated problem any moreafter making these changes ... :)Sincerely, Ken GromeWebDNA Solutionshttp://www.smithmicro.com/webdnasolutions/...
Associated Messages, from the most recent to the oldest:
>> >An unknown error occurred:>> >OrderNotCreatedNow I see what you've done!You don't have to send me your folder hierarchy, I checked it outmyself by requesting the files in the locations they *should* be in,and after trying to locate your WebCatalog.acgi in its defaultlocation, I discovered that it's not there!It appears that you have moved the WebCatalog.acgi out of theWebCatalog folder and placed it somewhere else ... in the cgi-binfolder, right? I should have picked up on this from your earlier postthat showed the path to the WebCatalog.acgi, but I didn't, sorry.Since you have chosen to restrict cgi's to the cgi-bin folder, you*MUST* move the entire WebCatalog folder into the cgi-bin folder. Yousimply cannot remove the WebCatalog.acgi from the WebCatalog folderand put it in the cgi-bin folder and expect it to work properly,because it won't! You have to move the entire WebCatalog folder (withthe WebCatalog.acgi inside) into the cgi-bin folder if you're goingto restrict cgi's to the cgi-bin folder ... :)There may be another option for you, provided WebTen can handlealiases. This *other* technique requires that you leave theWebCatalog folder where it is -- in the root folder of your web site-- with everything intact the way it was before you started movingthings around. In other words, the WebCatalog.acgi has to be locatedinside the WebCatalog folder. Then create an ALIAS to theWebCatalog.acgi and place that *alias* into the cgi-bin folder.IMPORTANT LESSON HERE:You CANNOT arbitrarily move things out of the WebCatalog folder. Theonly files/folders inside the WebCatalog folder which may be moved --without messing things up -- are the GeneralStore and TeaRoomfolders. Those folders are self-contained and portable packages, andthey will work anywhere within your web server hierarchy ... andmoving themwill not screw anything else up. But everything elseinside the webcatalog folder needs to stay exactly where it isoriginally located in that folder.Okay, now that I think I've figured out why you're having problems,here's how to fix them:1- Quit the WebCatalog.acgi.2- Trash the WebCatalog Prefs file that was created inside thecgi-bin folder when you launched WebCatalog. You don't need thatprefs file anyways, it's a duplicate and it's incomplete. The onlyreason it's there now is because WebCat created it by default when itcouldn't find the proper WebCatalog Prefs file (which is still rightwhere it belongs, inside your WebCatalog folder).3- Move the WebCatalog.acgi back where it belongs -- inside theWebCatalog folder.4- Do one of the two things I suggested above. Either move the entireWebCatalog folder into the cgi-bin folder, or make an alias of theWebCatalog.acgi file and put that alias inside the cgi-bin folder.Assuming everything else is configured properly on your server, youshouldn't have this Unknown error: OrderNotCreated problem any moreafter making these changes ... :)Sincerely, Ken GromeWebDNA Solutionshttp://www.smithmicro.com/webdnasolutions/...
Kenneth Grome
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