Re: RAM crash

This WebDNA talk-list message is from

1998


It keeps the original formatting.
numero = 18066
interpreted = N
texte = >>It seems that the RAM crashes that we run into every now and then are >>caused by the fact that we are using earlier Webcat version. >>Where can we download the latest upgrade from and are there any known >>problems , like encrypted Users.db, that we might face when upgrading >>from earlier version? > >ftp.smithmicro.com always has the latest. The new admin pages >automatically sense when you have not encrypted the passwords, and they ask >you to perform that operation once the first time the Users.db is seen. >To be safe, I would set aside your Users.db file before upgrading, just in >case it overwrites that file (the installer usually asks before overwriting >an important file like that, but you can't be too careful).To be safe, don't ever install a new version of WebCatalog into the same folder as your existing WebCatalog stuff, always put the new installation in a separate folder, then copy the necessary files from the old folder to the new one manually. Then test everything in the new folder before eventually replacing the old folder with the new one.If you're moving from a pre-encrypt version, the first thing you should do after copying your files manually to the new folder is to launch your browser and access the main admin page in the new folder, there's a special template in there that will encrypt your passwords for you. Make sure to read the Read Me file too, it generally has critical information in it about this and other things you will need to understand about the new version. Then make sure to review the new .pdf file and the new HTML docs as well, especially the parts about the new features ... :)Sincerely, Ken Grome 808-737-6499 WebDNA Solutions mailto:ken@webdna.net http://www.webdna.net Associated Messages, from the most recent to the oldest:

    
  1. Re: RAM crash (PCS Technical Support 1998)
  2. Re: RAM crash (Kenneth Grome 1998)
  3. RAM crash (natasha 1998)
>>It seems that the RAM crashes that we run into every now and then are >>caused by the fact that we are using earlier Webcat version. >>Where can we download the latest upgrade from and are there any known >>problems , like encrypted Users.db, that we might face when upgrading >>from earlier version? > >ftp.smithmicro.com always has the latest. The new admin pages >automatically sense when you have not encrypted the passwords, and they ask >you to perform that operation once the first time the Users.db is seen. >To be safe, I would set aside your Users.db file before upgrading, just in >case it overwrites that file (the installer usually asks before overwriting >an important file like that, but you can't be too careful).To be safe, don't ever install a new version of WebCatalog into the same folder as your existing WebCatalog stuff, always put the new installation in a separate folder, then copy the necessary files from the old folder to the new one manually. Then test everything in the new folder before eventually replacing the old folder with the new one.If you're moving from a pre-encrypt version, the first thing you should do after copying your files manually to the new folder is to launch your browser and access the main admin page in the new folder, there's a special template in there that will encrypt your passwords for you. Make sure to read the Read Me file too, it generally has critical information in it about this and other things you will need to understand about the new version. Then make sure to review the new .pdf file and the new HTML docs as well, especially the parts about the new features ... :)Sincerely, Ken Grome 808-737-6499 WebDNA Solutions mailto:ken@webdna.net http://www.webdna.net Kenneth Grome

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