Re: OH CRAP!!!!!- Template not found error!!!
This WebDNA talk-list message is from 1999
It keeps the original formatting.
numero = 23429
interpreted = N
texte = >> OK, here's a new one- >> >> I've now had two customers inform me that they've been unable to order off >> of one of my sites. The only thing I've done is add Firesite plugin this >> last Thursday. Here's the setup: >> >> Web* 3.0.2 >> WebCat 3.0.4b5 >> Clearway Thread Tweaker >> Nitro 2.2 >> Firesite 2.5 (G3) >> >> Here's what one customer reports: >> >> I go to the catalog screen and click the add to cart button. The >> next screen that loads says: >> >> Error: template 'MegaHost Server:WebSTAR 3.0.2:MegaStore:results.tpl' >> not found > > > OK, I did some diggin and found that the WebCat acgi had been updated about > a week ago and had the default RAM values (about 2600K) - I usually give it > about 50MB. Would this cause the problem I've experienced???? > > Thanks, > >This is definitely a FireSite problem. I was able to reproduce the problem with Netscape 3.0.1 on my dialup account. I've removed FireSite PI and customers can order again without problems. This blows, I was loving the acceleration to dollar ratio I was getting here...My question- does FireSite need to be installed on both the Regular and SSL servers for it to work properly??? If not, what the hell is going on????? -will [tigernet technologies, inc.] L_______[www.tigernet.net] L________e-commerce specialists
Associated Messages, from the most recent to the oldest:
>> OK, here's a new one- >> >> I've now had two customers inform me that they've been unable to order off >> of one of my sites. The only thing I've done is add Firesite plugin this >> last Thursday. Here's the setup: >> >> Web* 3.0.2 >> WebCat 3.0.4b5 >> Clearway Thread Tweaker >> Nitro 2.2 >> Firesite 2.5 (G3) >> >> Here's what one customer reports: >> >> I go to the catalog screen and click the add to cart button. The >> next screen that loads says: >> >> Error: template 'MegaHost Server:WebSTAR 3.0.2:MegaStore:results.tpl' >> not found > > > OK, I did some diggin and found that the WebCat acgi had been updated about > a week ago and had the default RAM values (about 2600K) - I usually give it > about 50MB. Would this cause the problem I've experienced???? > > Thanks, > >This is definitely a FireSite problem. I was able to reproduce the problem with Netscape 3.0.1 on my dialup account. I've removed FireSite PI and customers can order again without problems. This blows, I was loving the acceleration to dollar ratio I was getting here...My question- does FireSite need to be installed on both the Regular and SSL servers for it to work properly??? If not, what the hell is going on????? -will [tigernet technologies, inc.] L_______[www.tigernet.net] L________e-commerce specialists
Will Starck
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