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Re: Bugs? What Bugs? was:Re: Spawning Holdup?

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 31980
interpreted = N
texte = This has been the case for me as well, Jay. Nothing about the error resolution system makes me feel like progress is being made. I get a number and if I don't reply in time, which you cannot because your messages get rejected, then they revert to being resolved.I wound up going around the system for my last bug issue. It was a NT Crashing Error that happened on redirect. I was asked to send in my templates, I complied. I was then asked to make it crash since they were unable to. I complied, they confirmed the error and said they would get back to me that was 4-6 weeks ago. I have been in touch and a support rep said they were working on it. 4-6 weeks without anything concrete, but your progressing on new projects just fine. IsFile and IsFolder are widely known problems I have had to program around now for 9 months, but 4.0 will be out soon. Now spawn doesn't work and has been reported in the past not to work, but 4.0 will be out soon. The spawn issue is a big one, I am going to have to rewrite the way my application works to compensate for not having this command, and it is no small task. I cannot tell my customers that they need to upgrade to 4.0 for my application to work its just not good business.Sincererly,Robert Minor Director of Internet Services ------------------------------------------------------------ Cybermill Communications http://www.cybermill.com http://www.merchantmaker.comProviding Ecommerce and interactive website development and hosting services on Macintosh, Windows NT, Unix, and AS/400.> From: dale@gmr.dresdner.net > Reply-To: (WebCatalog Talk) > Date: Wed, 17 May 2000 16:56:08 > To: (WebCatalog Talk) > Subject: Re: Bugs? What Bugs? was:Re: Spawning Holdup? > > And I DID report to your tracking database which frankly doesn't work very > well. The 'auto-response' seems to take about 12 hours, and when replying to > the emails sent they have always been rejected. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
This has been the case for me as well, Jay. Nothing about the error resolution system makes me feel like progress is being made. I get a number and if I don't reply in time, which you cannot because your messages get rejected, then they revert to being resolved.I wound up going around the system for my last bug issue. It was a NT Crashing Error that happened on redirect. I was asked to send in my templates, I complied. I was then asked to make it crash since they were unable to. I complied, they confirmed the error and said they would get back to me that was 4-6 weeks ago. I have been in touch and a support rep said they were working on it. 4-6 weeks without anything concrete, but your progressing on new projects just fine. IsFile and IsFolder are widely known problems I have had to program around now for 9 months, but 4.0 will be out soon. Now spawn doesn't work and has been reported in the past not to work, but 4.0 will be out soon. The spawn issue is a big one, I am going to have to rewrite the way my application works to compensate for not having this command, and it is no small task. I cannot tell my customers that they need to upgrade to 4.0 for my application to work its just not good business.Sincererly,Robert Minor Director of Internet Services ------------------------------------------------------------ Cybermill Communications http://www.cybermill.com http://www.merchantmaker.comProviding Ecommerce and interactive website development and hosting services on Macintosh, Windows NT, Unix, and AS/400.> From: dale@gmr.dresdner.net > Reply-To: (WebCatalog Talk) > Date: Wed, 17 May 2000 16:56:08 > To: (WebCatalog Talk) > Subject: Re: Bugs? What Bugs? was:Re: Spawning Holdup? > > And I DID report to your tracking database which frankly doesn't work very > well. The 'auto-response' seems to take about 12 hours, and when replying to > the emails sent they have always been rejected. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Bob Minor

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