Re: customer info
This WebDNA talk-list message is from 2001
It keeps the original formatting.
numero = 38276
interpreted = N
texte = Yup. No biggy.I set a cookie to the cart #, which I write to the orders.db as [ordername], and then I set a cookie OurUserID which equals [ipaddress][date][time]. This is also written to orders.db.Then, whenever a customer returns, *poof!*, all of their info is entered for them. We even have an area that remembers all of their prior items ordered, so when they go to reorder they just select from that list of items.Neat stuff. Just be sure you provide them a highly visible link, where they can pick up their cookie, in the event they are using a different computer than the one they originally placed their order on.If you need help getting started, let me know...Will Starck NovaDerm skin care science support@novaderm.com 800-378-1740----- Original Message ----- From: Donovan Brooke
To: WebCatalog Talk Sent: Wednesday, August 29, 2001 2:56 PM Subject: customer info > Hello, > > We are developing a Username Pass log in system to provide our > customers with most notably there automatic shipping/Billing information > but perhaps other things such as order history etc.... > > a site I recently visited where I had ordered from in the past had an interesting > feature. I went to place my order and it asked for my username/pass. I didn't > remember it (as I'm sure many of our customers will not also) but being the person > that I don't want our customers to be, I decided to create a new account instead of > using the forget your password? link. Well, when I clicked on new user? it > brought me to a set up page but (welcomed-in-my-eyes) most of my info was already > filled out. I didn't have to fill out my shipping or billing info because it was already > there. > > Now, I am assuming this is because of the use of cookies. I imagine that, at the > first time I ordered, my information was not only stored in a customers.db but also > a cookie was issued with that info just for this reason.????? > > I thought this would be a good feature because it says to our customers we don't hold > you responsible for having to remember stuff (were here to help you anyway). :-) But also, > on our end, I could set up a search rule that says: if the info in the Name, Shipping and Billing fields > is the same as a record in the database then append this new username/pass to that record > (deleting the previous username/pass). Otherwise, create a new record. > > I'd love to hear some of your approaches to this. Our store contains approx. 500-800 > retail products. Thanks in advance! > > > -- Donovan D. Brooke > Systems Administrator/ > Assc. Art Director > Epsen Hillmer Graphics > > > When 900 years old you reach, look as good you will not, hm? > -Yoda > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
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Yup. No biggy.I set a cookie to the cart #, which I write to the orders.db as [ordername], and then I set a cookie OurUserID which equals [ipaddress][date][time]. This is also written to orders.db.Then, whenever a customer returns, *poof!*, all of their info is entered for them. We even have an area that remembers all of their prior items ordered, so when they go to reorder they just select from that list of items.Neat stuff. Just be sure you provide them a highly visible link, where they can pick up their cookie, in the event they are using a different computer than the one they originally placed their order on.If you need help getting started, let me know...Will Starck NovaDerm skin care science support@novaderm.com 800-378-1740----- Original Message ----- From: Donovan Brooke To: WebCatalog Talk Sent: Wednesday, August 29, 2001 2:56 PM Subject: customer info > Hello, > > We are developing a Username Pass log in system to provide our > customers with most notably there automatic shipping/Billing information > but perhaps other things such as order history etc.... > > a site I recently visited where I had ordered from in the past had an interesting > feature. I went to place my order and it asked for my username/pass. I didn't > remember it (as I'm sure many of our customers will not also) but being the person > that I don't want our customers to be, I decided to create a new account instead of > using the forget your password? link. Well, when I clicked on new user? it > brought me to a set up page but (welcomed-in-my-eyes) most of my info was already > filled out. I didn't have to fill out my shipping or billing info because it was already > there. > > Now, I am assuming this is because of the use of cookies. I imagine that, at the > first time I ordered, my information was not only stored in a customers.db but also > a cookie was issued with that info just for this reason.????? > > I thought this would be a good feature because it says to our customers we don't hold > you responsible for having to remember stuff (were here to help you anyway). :-) But also, > on our end, I could set up a search rule that says: if the info in the Name, Shipping and Billing fields > is the same as a record in the database then append this new username/pass to that record > (deleting the previous username/pass). Otherwise, create a new record. > > I'd love to hear some of your approaches to this. Our store contains approx. 500-800 > retail products. Thanks in advance! > > > -- Donovan D. Brooke > Systems Administrator/ > Assc. Art Director > Epsen Hillmer Graphics > > > When 900 years old you reach, look as good you will not, hm? > -Yoda > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Will Starck
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