Re: Pirated WebCat? NOT...
This WebDNA talk-list message is from 2003
It keeps the original formatting.
numero = 49786
interpreted = N
texte = Mr. Blair,Thank you for responding so promptly. Once we exhaust all other avenues of communication with the registered user on record, we finally resort to contacting the ISP. In this case the registered user we have in our database has not responded to several messages over several weeks. This may be due to incorrect information in our registered user database, which we can clear up with your assistance. It may be that the information for the registered user has simply changed (moved, new phone, new e-mail, etc) It also may be because the license was purchased from another entity and Smith Micro was not aware of the transfer of ownership. Again, a conversation with you will likely clear this up. There may be other reasons the database may be inaccurate.Smith Micro routinely reviews the registration and sales database to locate inconsistencies, and uses the license log mechanism to expose licenses that are duplicated on multiple servers or for some reason not registered in our database. Using these tools, Smith Micro protects the investment our customers have made in our technology and of course adds revenue that is the basis of our ability to continue building and supporting the products that the WebDNA community expects.We encounter only a few cases of real piracy. There are many cases where the registered user was not aware that each server running WebDNA must have a unique license. We help them become compliant. In other cases, a registered user may be using a second server as a development and staging platform. We point those folks to Developer Edition 5.0 which is perfect for this purpose. And Free. There are cases we encounter where an employee or ex-employee has borrowed a registered user's license for training purposes. The registered user is generally appreciative that we have made them aware of the issue. Again, Developer Edition 5.0 exists for this purpose. We also help numerous registered users finally finish off that migration to another server that's been underway for many months. We're here to help!We also alert registered users to the fact that their license has escaped their control and is being used elsewhere. If I were to tell you that the serial number for the WebDNA product you paid hard earned money for was being used at this very moment on a server in another state hosting a black-market cigarette sales operation, would you want to know? I'll bet you would!I'm sure this can all be cleared up without much inconvenience to you. I may be contacted at the e-mail address or phone number provided in the original message.Thank you,Doug-----Original Message----- From: Rob Blair [mailto:rblair@robietherobot.com] Sent: Thursday, April 24, 2003 9:32 PM To: WebDNA-Talk@talk.smithmicro.com Subject: Pirated WebCat? NOT... Well, thanks to some ill prepared sales id10t, I got a call from my ISP threatening to shut down my server because of what seems to be a pirated WebDNA license. After an hour of calming them down on the phone, assuring them that I really do own this, and even offering to fax them my American Express bill to prove it, they tuned it down to just a stern lecture about pirated software on their networks/servers.I am at a loss of words, being so pissed off about this, that I am almost tempted to dump this product and go back to ASP. . .Something that also bothers me is the apparent ability that Smith Micro has to retrieve the Serial number from my server. . .what else can you retrieve? If you can get this, can you read database files and decrypt credit card numbers too? Let me know and try to convince me that you can't. . .You think I should bill SM for the hour I wasted + cell phone minutes?For your reading enjoyment, here is a copy of the email, with the LEGAL WebCat SN removed: -----Original Message----- From: Doug Deck [mailto:DDeck@smithmicro.com] Sent: Thursday, April 24, 2003 11:23 AM To: ssmith@publichost.com Subject: WebDNA License questionWe are trying to track down what seems to be a pirated WebDNA license hosted at:IP: XXX.XXX.XXX.XXX Hostname: robot1 Key: WCAT-XXX-XXX-XXX-XXXYour contact information is listed as associated with this address according to a 'whois' search. If you have any information regarding this license- where purchased, who it belongs to, etc- we would greatly appreciate it.Thank you, DougEvolve your eBusiness ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Doug Deck Director, Sales & Marketing Internet.Software.Solutions | 949-362-2326 - Direct | 949-389-1732 - Fax | ddeck@smithmicro.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Try Evolving your communication strategy. . .Rob --------------------------------------------------------------- Rob Blair 1536 Coolcrest Dr. Colorado Springs, CO 80906 Home 719.579.9442 rblair@robietherobot.com Cell 719.930.9571 AIM- roblair1 FAX 208.485.0397 Lat: 38.769719 Lon: -104.799829 ---------------------------------------------------------------------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
Mr. Blair,Thank you for responding so promptly. Once we exhaust all other avenues of communication with the registered user on record, we finally resort to contacting the ISP. In this case the registered user we have in our database has not responded to several messages over several weeks. This may be due to incorrect information in our registered user database, which we can clear up with your assistance. It may be that the information for the registered user has simply changed (moved, new phone, new e-mail, etc) It also may be because the license was purchased from another entity and Smith Micro was not aware of the transfer of ownership. Again, a conversation with you will likely clear this up. There may be other reasons the database may be inaccurate.Smith Micro routinely reviews the registration and sales database to locate inconsistencies, and uses the license log mechanism to expose licenses that are duplicated on multiple servers or for some reason not registered in our database. Using these tools, Smith Micro protects the investment our customers have made in our technology and of course adds revenue that is the basis of our ability to continue building and supporting the products that the WebDNA community expects.We encounter only a few cases of real piracy. There are many cases where the registered user was not aware that each server running WebDNA must have a unique license. We help them become compliant. In other cases, a registered user may be using a second server as a development and staging platform. We point those folks to Developer Edition 5.0 which is perfect for this purpose. And Free. There are cases we encounter where an employee or ex-employee has borrowed a registered user's license for training purposes. The registered user is generally appreciative that we have made them aware of the issue. Again, Developer Edition 5.0 exists for this purpose. We also help numerous registered users finally finish off that migration to another server that's been underway for many months. We're here to help!We also alert registered users to the fact that their license has escaped their control and is being used elsewhere. If I were to tell you that the serial number for the WebDNA product you paid hard earned money for was being used at this very moment on a server in another state hosting a black-market cigarette sales operation, would you want to know? I'll bet you would!I'm sure this can all be cleared up without much inconvenience to you. I may be contacted at the e-mail address or phone number provided in the original message.Thank you,Doug-----Original Message----- From: Rob Blair [mailto:rblair@robietherobot.com] Sent: Thursday, April 24, 2003 9:32 PM To: WebDNA-Talk@talk.smithmicro.com Subject: Pirated WebCat? NOT... Well, thanks to some ill prepared sales id10t, I got a call from my ISP threatening to shut down my server because of what seems to be a pirated WebDNA license. After an hour of calming them down on the phone, assuring them that I really do own this, and even offering to fax them my American Express bill to prove it, they tuned it down to just a stern lecture about pirated software on their networks/servers.I am at a loss of words, being so pissed off about this, that I am almost tempted to dump this product and go back to ASP. . .Something that also bothers me is the apparent ability that Smith Micro has to retrieve the Serial number from my server. . .what else can you retrieve? If you can get this, can you read database files and decrypt credit card numbers too? Let me know and try to convince me that you can't. . .You think I should bill SM for the hour I wasted + cell phone minutes?For your reading enjoyment, here is a copy of the email, with the LEGAL WebCat SN removed: -----Original Message----- From: Doug Deck [mailto:DDeck@smithmicro.com] Sent: Thursday, April 24, 2003 11:23 AM To: ssmith@publichost.com Subject: WebDNA License questionWe are trying to track down what seems to be a pirated WebDNA license hosted at:IP: XXX.XXX.XXX.XXX Hostname: robot1 Key: WCAT-XXX-XXX-XXX-XXXYour contact information is listed as associated with this address according to a 'whois' search. If you have any information regarding this license- where purchased, who it belongs to, etc- we would greatly appreciate it.Thank you, DougEvolve your eBusiness ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Doug Deck Director, Sales & Marketing Internet.Software.Solutions | 949-362-2326 - Direct | 949-389-1732 - Fax | ddeck@smithmicro.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Try Evolving your communication strategy. . .Rob --------------------------------------------------------------- Rob Blair 1536 Coolcrest Dr. Colorado Springs, CO 80906 Home 719.579.9442 rblair@robietherobot.com Cell 719.930.9571 AIM- roblair1 FAX 208.485.0397 Lat: 38.769719 Lon: -104.799829 ---------------------------------------------------------------------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Doug Deck
DOWNLOAD WEBDNA NOW!
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