Re: WebDNA 6
This WebDNA talk-list message is from 2004
It keeps the original formatting.
numero = 56148
interpreted = N
texte = Hi Phil, As Doug wrote in the last email "there's always a delicate line to watch when we respond to talk list messages" and "sometimes you have to dance on that delicate line". I will not make this thread a marathon-thread as seen before, when you release product updates. It's very clear that we do not agree on several topics and details. But I would like to make it very clear to you that the arguments I have put forward in me previous mails to this thread is based on evidence from the years I have been a customer at Smith Micro. What I stated is the fact and I have copies of mails, website screendumps etc. to proof it. And Phil, I am not so naive that I believe that development time spent should end up being a free product. I my self work as a product manager at Denmarks largest Telco and I know what you are up against when you are working with development of software, release dates and feedback in open forums. That's why you are being hold up to your own message (dance). It's all about loyalty and trust. So walk the talk, yourself and make your company and your products a trust worthy product/solution. That's all for now. I believe it is important for both the company and users to speak out ones opinion to be able to establish a trust worthy relationship. Without it, nobody benefits. Sometimes you have to dance on that delicate line in a way of compromise to make it a win-win situation. Remember who your customers are and treat them as such, then the v6.0 release will be successful and the future releases too. Best wishes Palle B. Nielsen On 17/2-2004, at 18.12, Phillip Bonesteele wrote: > > Just for accuracy, we did not eliminate unlimited domains in the 5.X > version of the product. Unlimited domain capability remained > available, > and at the same price point the product had sold for in the 4.X > version, > so anyone that considered purchasing a 4.X product back when 5.0 was > introduced had the same unlimited domain capability available at the > same price point with a more robust product. We ADDED per domain > licensing as a means to offer a lower price point for customers that > didn't require unlimited domains. > > As for the upgrade pricing for 4.X to 6.0 ... It's the same that you > would have paid to upgrade 4.X to 5.X yesterday, so the decision to > make > this a 6.0 release has no effect on the 4.X portion of the community. > 5.X to 6.0 upgrades are discounted given that anyone with 5.X is a more > recent purchaser. > > And I have one point here of folks like Nitai, Palle, etc., if you > believe this is so unfair, I challenge you to step up to your own words > and put well over 4,000 man-hours of your own time into developing your > own new product features and then give it away for free. Walk the talk > if you really believe your own words here. I don't know how you would > afford to continue to offer your services to support your product and > community. > > Phil B. > > -----Original Message----- > From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf Of > Palle Bo Nielsen > Sent: Tuesday, February 17, 2004 8:12 AM > To: WebDNA Talk > Subject: Re: WebDNA 6 > > Hi Nitai and Smith Micro, > > I could not agree more about the right boat... > > I upgraded from 4.x til 5.x with unlim. domains for 1.000. Now I need > to > cash up with an additional 500 for version 6. If I stayed at version > 4 I can now upgrade to 6 for 1.000 incl. unlim. domains. That is like > ####### on your version 5 customers. > > I seem to remember SM stating that 5.2 would be the next release and it > would be available free for 5.x users incl. the MySQL support. That did > NOT happen and where are all the 5.x bug-fixes for version 5.x users? > > I seem to remember that SM took the unlim. domains out of the product > from 4.x to 5.x and made us pay additional 500. > > I seem to remember that SM called the new Mac OS X version a Unix > version earlier and made us pay 500 to cross grade. Now its a Mac > version again. > > What is happening here... > > I start to ask myself why I keep on letting SM do this to me as a loyal > customer. I like the product but I don't like to be fooled. So as Notai > wrote "I really start asking myself if I am in the right boat!!!!!!" <- > I could not agree more. This feels like a sinking boat not worth > spending any more money on. > > A clarification from SM would be appreciated. > > Sorry about my mood... > > Palle > > > > On 17/2-2004, at 17.00, Nitai @ ComputerOil wrote: > >> On 17/2/04 4:22 PM, "Donovan Brooke"
wrote: >> >>> Well, it looks to be shipping! >>> I must have missed something? >>> >>> http://webdna.smithmicro.net/ >> >> With all due to respect for SMSI and WebDNA, BUT paying another $500 >> for a update to 6.0, which actually just adds the MySQL native support > >> and most of us just paid $1000 for a commerce/unlimited domain update >> from 4.5.x to 5.x. >> I realy start to ask myself if I am in the right boat!!!!!!!! >> >> Nitai >> >> -- >> Redakto - Content Management that simply works Content Management & >> eBusiness Systems >> >> ComputerOil(r) AG >> Dammstrasse 7 >> 5400 Baden / Switzerland >> Telefon +41 (0)844 44 55 66 >> >> info@computeroil.com >> http://computeroil.com >> >> >> >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> > > -- > Venlig hilsen > Palle B. Nielsen (PowerPalle) > http://www.macnyt.dk/ > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > > -- Venlig hilsen Palle B. Nielsen (PowerPalle) http://www.macnyt.dk/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
Hi Phil, As Doug wrote in the last email "there's always a delicate line to watch when we respond to Talk List messages" and "sometimes you have to dance on that delicate line". I will not make this thread a marathon-thread as seen before, when you release product updates. It's very clear that we do not agree on several topics and details. But I would like to make it very clear to you that the arguments I have put forward in me previous mails to this thread is based on evidence from the years I have been a customer at Smith Micro. What I stated is the fact and I have copies of mails, website screendumps etc. to proof it. And Phil, I am not so naive that I believe that development time spent should end up being a free product. I my self work as a product manager at Denmarks largest Telco and I know what you are up against when you are working with development of software, release dates and feedback in open forums. That's why you are being hold up to your own message (dance). It's all about loyalty and trust. So walk the talk, yourself and make your company and your products a trust worthy product/solution. That's all for now. I believe it is important for both the company and users to speak out ones opinion to be able to establish a trust worthy relationship. Without it, nobody benefits. Sometimes you have to dance on that delicate line in a way of compromise to make it a win-win situation. Remember who your customers are and treat them as such, then the v6.0 release will be successful and the future releases too. Best wishes Palle B. Nielsen On 17/2-2004, at 18.12, Phillip Bonesteele wrote: > > Just for accuracy, we did not eliminate unlimited domains in the 5.X > version of the product. Unlimited domain capability remained > available, > and at the same price point the product had sold for in the 4.X > version, > so anyone that considered purchasing a 4.X product back when 5.0 was > introduced had the same unlimited domain capability available at the > same price point with a more robust product. We ADDED per domain > licensing as a means to offer a lower price point for customers that > didn't require unlimited domains. > > As for the upgrade pricing for 4.X to 6.0 ... It's the same that you > would have paid to upgrade 4.X to 5.X yesterday, so the decision to > make > this a 6.0 release has no effect on the 4.X portion of the community. > 5.X to 6.0 upgrades are discounted given that anyone with 5.X is a more > recent purchaser. > > And I have one point here of folks like Nitai, Palle, etc., if you > believe this is so unfair, I challenge you to step up to your own words > and put well over 4,000 man-hours of your own time into developing your > own new product features and then give it away for free. Walk the talk > if you really believe your own words here. I don't know how you would > afford to continue to offer your services to support your product and > community. > > Phil B. > > -----Original Message----- > From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf Of > Palle Bo Nielsen > Sent: Tuesday, February 17, 2004 8:12 AM > To: WebDNA Talk > Subject: Re: WebDNA 6 > > Hi Nitai and Smith Micro, > > I could not agree more about the right boat... > > I upgraded from 4.x til 5.x with unlim. domains for 1.000. Now I need > to > cash up with an additional 500 for version 6. If I stayed at version > 4 I can now upgrade to 6 for 1.000 incl. unlim. domains. That is like > ####### on your version 5 customers. > > I seem to remember SM stating that 5.2 would be the next release and it > would be available free for 5.x users incl. the MySQL support. That did > NOT happen and where are all the 5.x bug-fixes for version 5.x users? > > I seem to remember that SM took the unlim. domains out of the product > from 4.x to 5.x and made us pay additional 500. > > I seem to remember that SM called the new Mac OS X version a Unix > version earlier and made us pay 500 to cross grade. Now its a Mac > version again. > > What is happening here... > > I start to ask myself why I keep on letting SM do this to me as a loyal > customer. I like the product but I don't like to be fooled. So as Notai > wrote "I really start asking myself if I am in the right boat!!!!!!" <- > I could not agree more. This feels like a sinking boat not worth > spending any more money on. > > A clarification from SM would be appreciated. > > Sorry about my mood... > > Palle > > > > On 17/2-2004, at 17.00, Nitai @ ComputerOil wrote: > >> On 17/2/04 4:22 PM, "Donovan Brooke" wrote: >> >>> Well, it looks to be shipping! >>> I must have missed something? >>> >>> http://webdna.smithmicro.net/ >> >> With all due to respect for SMSI and WebDNA, BUT paying another $500 >> for a update to 6.0, which actually just adds the MySQL native support > >> and most of us just paid $1000 for a commerce/unlimited domain update >> from 4.5.x to 5.x. >> I realy start to ask myself if I am in the right boat!!!!!!!! >> >> Nitai >> >> -- >> Redakto - Content Management that simply works Content Management & >> eBusiness Systems >> >> ComputerOil(r) AG >> Dammstrasse 7 >> 5400 Baden / Switzerland >> Telefon +41 (0)844 44 55 66 >> >> info@computeroil.com >> http://computeroil.com >> >> >> >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> > > -- > Venlig hilsen > Palle B. Nielsen (PowerPalle) > http://www.macnyt.dk/ > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > > -- Venlig hilsen Palle B. Nielsen (PowerPalle) http://www.macnyt.dk/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Palle Bo Nielsen
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