Re: Setting up shop
This WebDNA talk-list message is from 1997
It keeps the original formatting.
numero = 10234
interpreted = N
texte = At 3:52 PM -0800 2/18/97, Grant Hulbert wrote:>>Please remove me from this mailing list.>>Yay! Well, after 43 tech support emails on SiteEdit Pro, only one of which>referred to a bug, totaling 117 minutes of engineering time (not counting>the total rewrite to deal with Japanese characters) he returned SiteEdit Pro>for a refund. That's $234 of my time for a $179 sale.>>Just imagine how much money we would have lost if he had bought WebCommerce>Solution!>>Just think how much sooner WebCatalog 2 would ship if we didn't have to>spend time on this kind of stuff. Oh, well, back to ripping off our>customers (I suppose that's what it means to sell a solution for less than>your nearest competitor: Microsoft Merchant: $15,000 / iCat: $10,000 / Tango>Merchant: $5,000 / PCS WebCommerce Solution: $1,995 / You Decide)Grant,Chill, babe! Chill. I still think you guys have the best package going! And,at a great price! I can say that well after a year of using your product. Doyou remember that long weekend you worked with me (sending me WebCatv1.0bxxxx in Stuffit form by e-mail) to get my site up-n-running by Monday?Also, do you remember all those pre-release manuals you sent me (again onSaturday AND Sunday mornings)? I love you guys! (...uhmmm, I should becareful here. In a professional way, of course!)We all know you can't solve everyone's problems or their wishes. Rememberwhen I bitched and moaned over the lacking e-mail handler in WebCat? You yougreat, and were quite clear on the product lines. No problem--I understoodand found a workaround. I'm sure most of your customer take a similiarposition when they can't get their way.Hang in there. You know you have at least one solid customer...me!Bob Beaton
Associated Messages, from the most recent to the oldest:
At 3:52 PM -0800 2/18/97, Grant Hulbert wrote:>>Please remove me from this mailing list.>>Yay! Well, after 43 tech support emails on SiteEdit Pro, only one of which>referred to a bug, totaling 117 minutes of engineering time (not counting>the total rewrite to deal with Japanese characters) he returned SiteEdit Pro>for a refund. That's $234 of my time for a $179 sale.>>Just imagine how much money we would have lost if he had bought WebCommerce>Solution!>>Just think how much sooner WebCatalog 2 would ship if we didn't have to>spend time on this kind of stuff. Oh, well, back to ripping off our>customers (I suppose that's what it means to sell a solution for less than>your nearest competitor: Microsoft Merchant: $15,000 / iCat: $10,000 / Tango>Merchant: $5,000 / PCS WebCommerce Solution: $1,995 / You Decide)Grant,Chill, babe! Chill. I still think you guys have the best package going! And,at a great price! I can say that well after a year of using your product. Doyou remember that long weekend you worked with me (sending me WebCatv1.0bxxxx in Stuffit form by e-mail) to get my site up-n-running by Monday?Also, do you remember all those pre-release manuals you sent me (again onSaturday AND Sunday mornings)? I love you guys! (...uhmmm, I should becareful here. In a professional way, of course!)We all know you can't solve everyone's problems or their wishes. Rememberwhen I bitched and moaned over the lacking e-mail handler in WebCat? You yougreat, and were quite clear on the product lines. No problem--I understoodand found a workaround. I'm sure most of your customer take a similiarposition when they can't get their way.Hang in there. You know you have at least one solid customer...me!Bob Beaton
Bob Beaton
DOWNLOAD WEBDNA NOW!
Top Articles:
Talk List
The WebDNA community talk-list is the best place to get some help: several hundred extremely proficient programmers with an excellent knowledge of WebDNA and an excellent spirit will deliver all the tips and tricks you can imagine...
Related Readings:
WebMerchant 1.6 and SHTML (1997)
Browser Reloads and AddlineItem (1997)
[WebDNA] table comma field delimiter bug? (2012)
WC2b15 File Corruption (1997)
$Quit, $CloseDatabase corrections (1997)
OLD ORDERS (1998)
more on prefs not being written (2000)
Goodbyes (2007)
WebCat2b15MacPlugin - [protect] (1997)
auction system w/ Web Cat (1999)
RE: Webcatalog and CyberSTUD (1998)
if then logic (2005)
Merging LineItems (2003)
How true is this? (1999)
setheader and retrieve it immediatly (2001)
nesting limits? (1998)
Need relative path explanation (1997)
searching more then one (1999)
webcat NT with [dos] command (1997)
RE: Automatic thumbnail images (1998)