Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI

This WebDNA talk-list message is from

2013


It keeps the original formatting.
numero = 110868
interpreted = N
texte = --Apple-Mail=_2FF29CEC-AB37-42C3-9241-A6E0F71AACCC Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii Hi Will! no pb. Glad you have it working. - chris On Nov 12, 2013, at 7:52 PM, William J. Starck, DDS = wrote: > Chris- >=20 > Thanks.=20 >=20 > I seem to have it working now. It looks like the outbound emails were > getting trapped in our own spam filter. I stopped and restarted the = spam > filter engine on our mail server and it works now. Perhaps a bad = interaction > between the filter and CGP was to blame for the multiple emails. I'll = let > you know if anything crops up. >=20 > Thank you and everyone else for chiming in on this one.=20 >=20 > Will >=20 > -----Original Message----- > From: christophe.billiottet@webdna.us > [mailto:christophe.billiottet@webdna.us]=20 > Sent: Tuesday, November 12, 2013 10:46 AM > To: William J. Starck, DDS > Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >=20 > Hi Will! ok, try server mail4.zarcrom.net, port 125, without = authentication > (your IP is already setup as an authorized IP) > At least, we will see if the mail goes out of 173.71.59.88 >=20 > - chris >=20 >=20 >=20 > On Nov 12, 2013, at 7:05 PM, William J. Starck, DDS = > wrote: >=20 >> Thanks Chris. >>=20 >> The IP of the server is 173.71.59.88, I am using an external (in = house) > mail >> server that listens on port 587, and I have user authentication = ticked and >> the username and password fields filled out. >>=20 >> Thanks, >>=20 >> Will >>=20 >> -----Original Message----- >> From: christophe.billiottet@webdna.us >> [mailto:christophe.billiottet@webdna.us]=20 >> Sent: Monday, November 11, 2013 11:40 PM >> To: >> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >>=20 >> just few more ideas: >>=20 >> You said you used CommuniGate. Is it an external SMTP server or is it = on > the >> same box webdna runs on? in this case do you specify "localhost" in = your >> email setup or the name of the smtp server? does communigate listen = on > port >> 25? >>=20 >> we can give you access to an external mail server so you could test = and we >> could check our mail server logs. I just need the IP of the WebDNA = server > to >> relay. >>=20 >> - chris >>=20 >>=20 >>=20 >> On Nov 12, 2013, at 5:50 AM, WJ Starck, DDS = wrote: >>=20 >>> Do you mean my mailserver logs, or WebDNA? >>>=20 >>> It doesn't seem like the emails ever make it to my mailserver >>>=20 >>> -Will >>>=20 >>> Anything in the logs ? >>>=20 >>> Regards >>> Stuart Tremain >>> IDFK Web Developments >>> AUSTRALIA >>> webdna@idfk.com.au >>>=20 >>>=20 >>>=20 >>>=20 >>> On 12 Nov 2013, at 1:45 pm, WJ Starck, DDS = wrote: >>>=20 >>>> Thanks for the suggestion. Yes, you're right I had forgotten to=20 >>>> re-enter the auth password for the email address when I changed out = the >>> webdna.ini file. >>>>=20 >>>> Now, however, once again nothing shows up in any of the EMail = folders. >>>>=20 >>>> I'm completely stumped, this has never been a problem before. >>>>=20 >>>> Will >>>>=20 >>>> -----Original Message----- >>>> From: WebDNA [mailto:webdna@idfk.com.au] >>>> Sent: Monday, November 11, 2013 8:19 PM >>>> To: WebDNA Talk List >>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with = FastCGI >>>>=20 >>>> You need to put in the username, password, port and SMTP domain in = the=20 >>>> email settings. >>>>=20 >>>>=20 >>>> Regards >>>>=20 >>>> Stuart Tremain >>>> IDFK Web Developments >>>> AUSTRALIA >>>> webdna@idfk.com.au >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>> On 12 Nov 2013, at 1:17 pm, WJ Starck, DDS = wrote: >>>>=20 >>>>> OK, getting somewhere I hope ;) >>>>>=20 >>>>> I replaced the webdna.ini with a fresh copy. Now the emails are=20 >>>>> ending up in the EMailProblem folder. Here is what the log shows >>>>>=20 >>>>> 11/11/201319:26:32Sending Message Using Auth To: >>>>> info@domaina.com0=09 >>>>> 11/11/201319:26:34General email error= -1 >>>>> 138421958223TTdone >>>>> 11/11/201319:26:44Sending Message Using Auth To: >>>>> wjs@domainb.net0=09 >>>>> 11/11/201319:26:46General email error= -1 >>>>> 138421958226TTdone >>>>>=20 >>>>> Any ideas/suggestions greatly appreciated! >>>>>=20 >>>>> Will >>>>>=20 >>>>> -----Original Message----- >>>>> From: William J. Starck, DDS [mailto:wjs@bigideasoft.com] >>>>> Sent: Monday, November 11, 2013 5:14 PM >>>>> To: talk@webdna.us >>>>> Subject: RE: [WebDNA] Suddenly, lots of WebDNA problems with = FastCGI >>>>>=20 >>>>> Hmmm can't tell from the logs because at the moment WebDNA is not=20= >>>>> sending the emails at all (nothing appears in the EMailFolder). >>>>>=20 >>>>> But the server is 64 bit Linux Mint (Ubuntu based); CommuniGate = Pro=20 >>>>> is the mail server and I'm using the FastCGI. >>>>>=20 >>>>> :P >>>>>=20 >>>>> Will >>>>>=20 >>>>> -----Original Message----- >>>>> From: Stuart Tremain [mailto:webdna@idfk.com.au] >>>>> Sent: Monday, November 11, 2013 2:41 PM >>>>> To: WebDNA Talk List >>>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with = FastCGI >>>>>=20 >>>>> What is in the email log ? >>>>>=20 >>>>> If you have multiple entries it is definitely a WebDNA problem. If=20= >>>>> you have one entry and multiple sends you may have a SMTP problem. >>>>>=20 >>>>> There was a problem similar to this a few years back with a linux=20= >>>>> SMTP server, I can't be sure but it may have been squirrel mail. >>>>>=20 >>>>> I had a similar problem on a windows server that I never got to = the=20 >>>>> bottom of after years of trying, in fact it prompted me to move to=20= >>>>> Linux >>>> hosting. >>>>>=20 >>>>> Stuart >>>>>=20 >>>>>=20 >>>>>=20 >>>>>=20 >>>>> On 12 Nov 2013, at 6:40 am, William J. Starck, DDS=20 >>>>> >>>>> wrote: >>>>>=20 >>>>>> Chris- >>>>>>=20 >>>>>> This website's folder was a virtual domain on the other server. = On=20 >>>>>> this server it is the only domain running. >>>>>>=20 >>>>>> So I have: >>>>>>=20 >>>>>> /home/wjs/lighttpd/mydomain.com with uid:gid www-data:www-data=20 >>>>>> permissions >>>>>> 755 >>>>>>=20 >>>>>> WebDNA is at >>>>>>=20 >>>>>> /home/wjs/lighttpd/mydomain.com/WebDNA with the same uid:gid and=20= >>>>>> permissions >>>>>>=20 >>>>>> I edited the paths for document root and WebDNA.fcgi in=20 >>>>>> lighttpd.conf to reflect this. >>>>>>=20 >>>>>> All the pages are being served by WebDNA properly, and I haven't=20= >>>>>> moved any of the folders inside of the WebDNA folder. >>>>>>=20 >>>>>> The ticks were set to 10, I tried bumping them to 30. Don't know = if=20 >>>>>> that solves the multiple email problem, because as I said nothing = is=20 >>>>>> showing up in the EMailFolder. >>>>>>=20 >>>>>> Will >>>>>>=20 >>>>>> -----Original Message----- >>>>>> From: christophe.billiottet@webdna.us=20 >>>>>> [mailto:christophe.billiottet@webdna.us] >>>>>> Sent: Monday, November 11, 2013 1:08 PM >>>>>> To: >>>>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with = FastCGI >>>>>>=20 >>>>>> The first behavior you mentionned "a real customer tried to use = the=20 >>>>>> form, and I got about a hundred emails from her one submission", = my=20 >>>>>> guess is your ticks delay is too small. The second behavior = "emails=20 >>>>>> aren't being sent at all" sounds like webdna.fcgi cannot write to=20= >>>>>> /EMailFolder, either because it is not in the place it expects, = or=20 >>>>>> because of permissions or UID:GID. Did you move a folder? or the >>> fastCGI? >>>>> does it run with www-data:www-data? etc. >>>>>>=20 >>>>>> - chris >>>>>>=20 >>>>>>=20 >>>>>>=20 >>>>>> On Nov 11, 2013, at 9:41 PM, William J. Starck, DDS=20 >>>>>> >>>>>> wrote: >>>>>>=20 >>>>>>> Thanks for the reply Chris- >>>>>>>=20 >>>>>>> So, if nothing is showing up at all in the EMailFolder, is it a >>>>>> permissions >>>>>>> problem? >>>>>>>=20 >>>>>>> Owner and Group for that folder is www-data:www-data and=20 >>>>>>> permissions are >>>>>> 755 >>>>>>>=20 >>>>>>> ??? >>>>>>>=20 >>>>>>> Will >>>>>>>=20 >>>>>>>=20 >>>>>>> -----Original Message----- >>>>>>> From: christophe.billiottet@webdna.us=20 >>>>>>> [mailto:christophe.billiottet@webdna.us] >>>>>>> Sent: Monday, November 11, 2013 12:33 PM >>>>>>> To: >>>>>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with=20 >>>>>>> FastCGI >>>>>>>=20 >>>>>>> Hi Will! >>>>>>>=20 >>>>>>> Here is how WebDNA works to send email: WebDNA writes the mail = to=20 >>>>>>> be sent >>>>>> in >>>>>>> /EMailFolder. There is only 1 thread sending email unless = someone=20 >>>>>>> has sandboxing turned on (version 6.2). The email thread sleeps = for=20 >>>>>>> X ticks, then wakes up, runs through the EMailFolder, processes = one=20 >>>>>>> single >>>>>> acceptable >>>>>>> mail by forwarding it to a SMTP server, adds a log entry in=20 >>>>>>> /EMailLog and moves the mail to /EMailCompleted, then sleeps for = X=20 >>>>>>> ticks, and >>>>> repeats. >>>>>>>=20 >>>>>>> Acceptable means that the filename ends in the word "done". >>>>>>>=20 >>>>>>> Processing the mail means the mail is sent through port 25 to=20 >>>>>>> either a localhost SMTP server or an external one. >>>>>>>=20 >>>>>>> It will only process one email file for each sleep/wake cycle. = So=20 >>>>>>> if the main thread starts to write a new email file while the = email=20 >>>>>>> thread is in the middle of a waking cycle, it does not matter. = It=20 >>>>>>> will be ignored until the main thread renames it to end in = "done",=20 >>>>>>> at which point the email >>>>>> thread >>>>>>> will consider it during the next wake cycle. >>>>>>>=20 >>>>>>>=20 >>>>>>>=20 >>>>>>> - chris >>>>>>>=20 >>>>>>>=20 >>>>>>> On Nov 11, 2013, at 9:20 PM, William J. Starck, DDS=20 >>>>>>> >>>>>>> wrote: >>>>>>>=20 >>>>>>>> I recently moved a FastCGI install over to Linux Mint 15. >>>>>>>>=20 >>>>>>>> Starting about 2 months ago, I started noticing that one of my=20= >>>>>>>> templates >>>>>>> with a [sendmail] that was previously working fine under Ubuntu = was >>>>>> sending >>>>>>> multiple (hundreds) of emails when the form is submitted. I was=20= >>>>>>> getting >>>>>> hit >>>>>>> by a spambot, so I thought that the template was just getting = hit=20 >>>>>>> rapidly multiple times. Then on Friday a real customer tried to=20= >>>>>>> use the form, and >>>>>> I >>>>>>> got about a hundred emails from her one submission. >>>>>>>>=20 >>>>>>>> Now emails aren't being sent at all, and nothing is showing up = in >>>>>>> EMailFolder, EMailCompleted or EMailProblem folders. I'm = stumped. >>>>>>>>=20 >>>>>>>> Here is EmailerPrefs: >>>>>>>>=20 >>>>>>>> mail.myserver.com >>>>>>>> EMailFolder/ >>>>>>>> EMailCompleted/ >>>>>>>> EMailLog/ >>>>>>>> 10 >>>>>>>>=20 >>>>>>>> Any suggestions? Chris, could you ssh in and have a look? >>>>>>>>=20 >>>>>>>> Thanks, >>>>>>>>=20 >>>>>>>> Will >>>>>>>>=20 >>>>>>>> -- >>>>>>>> William J. Starck, DDS >>>>>>>> Big Idea Software, LLC >>>>>>>> 1850 Keller Parkway Suite 102 >>>>>>>> Keller, TX 76248 >>>>>>>> 817-431-9566 >>>>>>>> http://www.bigideasoft.com >>>>>>>>=20 >>>>>>>>=20 >>>>>>>>=20 >>>>>>>>=20 >>>>>>>>=20 >>>>>>>>=20 >>>>>>>> --------------------------------------------------------- This=20= >>>>>>>> message is >>>>>>> sent to you because you are subscribed to the mailing list . To >>>>>> unsubscribe, >>>>>>> E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us = Bug >>>>>>> Reporting: support@webdna.us >>>>>>>=20 >>>>>>>=20 >>>>>>> --------------------------------------------------------- >>>>>>> This message is sent to you because you are subscribed to the=20 >>>>>>> mailing list . >>>>>>> To unsubscribe, E-mail to: >>>>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>>>> Bug Reporting: support@webdna.us >>>>>>=20 >>>>>>=20 >>>>>> --------------------------------------------------------- >>>>>> This message is sent to you because you are subscribed to the=20 >>>>>> mailing list . >>>>>> To unsubscribe, E-mail to: >>>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>>> Bug Reporting: support@webdna.us >>>>>=20 >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to the = mailing=20 >>>>> list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>>=20 >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to the = mailing=20 >>>>> list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>>=20 >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to the = mailing=20 >>>>> list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>=20 >>>> --------------------------------------------------------- >>>> This message is sent to you because you are subscribed to the = mailing=20 >>>> list . >>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>> Bug Reporting: support@webdna.us >>>>=20 >>>> --------------------------------------------------------- >>>> This message is sent to you because you are subscribed to the = mailing=20 >>>> list . >>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>> Bug Reporting: support@webdna.us >>>=20 >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to the = mailing > list >>> . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >>>=20 >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >>=20 >>=20 >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >=20 >=20 --Apple-Mail=_2FF29CEC-AB37-42C3-9241-A6E0F71AACCC Content-Disposition: attachment; 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  1. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  2. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  3. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  4. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  5. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("WJ Starck, DDS" 2013)
  6. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  7. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("WJ Starck, DDS" 2013)
  8. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  9. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  10. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("WJ Starck, DDS" 2013)
  11. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  12. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (Stuart Tremain 2013)
  13. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  14. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  15. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  16. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  17. [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
--Apple-Mail=_2FF29CEC-AB37-42C3-9241-A6E0F71AACCC Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii Hi Will! no pb. Glad you have it working. - chris On Nov 12, 2013, at 7:52 PM, William J. Starck, DDS = wrote: > Chris- >=20 > Thanks.=20 >=20 > I seem to have it working now. It looks like the outbound emails were > getting trapped in our own spam filter. I stopped and restarted the = spam > filter engine on our mail server and it works now. Perhaps a bad = interaction > between the filter and CGP was to blame for the multiple emails. I'll = let > you know if anything crops up. >=20 > Thank you and everyone else for chiming in on this one.=20 >=20 > Will >=20 > -----Original Message----- > From: christophe.billiottet@webdna.us > [mailto:christophe.billiottet@webdna.us]=20 > Sent: Tuesday, November 12, 2013 10:46 AM > To: William J. Starck, DDS > Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >=20 > Hi Will! ok, try server mail4.zarcrom.net, port 125, without = authentication > (your IP is already setup as an authorized IP) > At least, we will see if the mail goes out of 173.71.59.88 >=20 > - chris >=20 >=20 >=20 > On Nov 12, 2013, at 7:05 PM, William J. Starck, DDS = > wrote: >=20 >> Thanks Chris. >>=20 >> The IP of the server is 173.71.59.88, I am using an external (in = house) > mail >> server that listens on port 587, and I have user authentication = ticked and >> the username and password fields filled out. >>=20 >> Thanks, >>=20 >> Will >>=20 >> -----Original Message----- >> From: christophe.billiottet@webdna.us >> [mailto:christophe.billiottet@webdna.us]=20 >> Sent: Monday, November 11, 2013 11:40 PM >> To: >> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >>=20 >> just few more ideas: >>=20 >> You said you used CommuniGate. Is it an external SMTP server or is it = on > the >> same box webdna runs on? in this case do you specify "localhost" in = your >> email setup or the name of the smtp server? does communigate listen = on > port >> 25? >>=20 >> we can give you access to an external mail server so you could test = and we >> could check our mail server logs. I just need the IP of the WebDNA = server > to >> relay. >>=20 >> - chris >>=20 >>=20 >>=20 >> On Nov 12, 2013, at 5:50 AM, WJ Starck, DDS = wrote: >>=20 >>> Do you mean my mailserver logs, or WebDNA? >>>=20 >>> It doesn't seem like the emails ever make it to my mailserver >>>=20 >>> -Will >>>=20 >>> Anything in the logs ? >>>=20 >>> Regards >>> Stuart Tremain >>> IDFK Web Developments >>> AUSTRALIA >>> webdna@idfk.com.au >>>=20 >>>=20 >>>=20 >>>=20 >>> On 12 Nov 2013, at 1:45 pm, WJ Starck, DDS = wrote: >>>=20 >>>> Thanks for the suggestion. Yes, you're right I had forgotten to=20 >>>> re-enter the auth password for the email address when I changed out = the >>> webdna.ini file. >>>>=20 >>>> Now, however, once again nothing shows up in any of the EMail = folders. >>>>=20 >>>> I'm completely stumped, this has never been a problem before. >>>>=20 >>>> Will >>>>=20 >>>> -----Original Message----- >>>> From: WebDNA [mailto:webdna@idfk.com.au] >>>> Sent: Monday, November 11, 2013 8:19 PM >>>> To: WebDNA Talk List >>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with = FastCGI >>>>=20 >>>> You need to put in the username, password, port and SMTP domain in = the=20 >>>> email settings. >>>>=20 >>>>=20 >>>> Regards >>>>=20 >>>> Stuart Tremain >>>> IDFK Web Developments >>>> AUSTRALIA >>>> webdna@idfk.com.au >>>>=20 >>>>=20 >>>>=20 >>>>=20 >>>> On 12 Nov 2013, at 1:17 pm, WJ Starck, DDS = wrote: >>>>=20 >>>>> OK, getting somewhere I hope ;) >>>>>=20 >>>>> I replaced the webdna.ini with a fresh copy. Now the emails are=20 >>>>> ending up in the EMailProblem folder. Here is what the log shows >>>>>=20 >>>>> 11/11/201319:26:32Sending Message Using Auth To: >>>>> info@domaina.com0=09 >>>>> 11/11/201319:26:34General email error= -1 >>>>> 138421958223TTdone >>>>> 11/11/201319:26:44Sending Message Using Auth To: >>>>> wjs@domainb.net0=09 >>>>> 11/11/201319:26:46General email error= -1 >>>>> 138421958226TTdone >>>>>=20 >>>>> Any ideas/suggestions greatly appreciated! >>>>>=20 >>>>> Will >>>>>=20 >>>>> -----Original Message----- >>>>> From: William J. Starck, DDS [mailto:wjs@bigideasoft.com] >>>>> Sent: Monday, November 11, 2013 5:14 PM >>>>> To: talk@webdna.us >>>>> Subject: RE: [WebDNA] Suddenly, lots of WebDNA problems with = FastCGI >>>>>=20 >>>>> Hmmm can't tell from the logs because at the moment WebDNA is not=20= >>>>> sending the emails at all (nothing appears in the EMailFolder). >>>>>=20 >>>>> But the server is 64 bit Linux Mint (Ubuntu based); CommuniGate = Pro=20 >>>>> is the mail server and I'm using the FastCGI. >>>>>=20 >>>>> :P >>>>>=20 >>>>> Will >>>>>=20 >>>>> -----Original Message----- >>>>> From: Stuart Tremain [mailto:webdna@idfk.com.au] >>>>> Sent: Monday, November 11, 2013 2:41 PM >>>>> To: WebDNA Talk List >>>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with = FastCGI >>>>>=20 >>>>> What is in the email log ? >>>>>=20 >>>>> If you have multiple entries it is definitely a WebDNA problem. If=20= >>>>> you have one entry and multiple sends you may have a SMTP problem. >>>>>=20 >>>>> There was a problem similar to this a few years back with a linux=20= >>>>> SMTP server, I can't be sure but it may have been squirrel mail. >>>>>=20 >>>>> I had a similar problem on a windows server that I never got to = the=20 >>>>> bottom of after years of trying, in fact it prompted me to move to=20= >>>>> Linux >>>> hosting. >>>>>=20 >>>>> Stuart >>>>>=20 >>>>>=20 >>>>>=20 >>>>>=20 >>>>> On 12 Nov 2013, at 6:40 am, William J. Starck, DDS=20 >>>>> >>>>> wrote: >>>>>=20 >>>>>> Chris- >>>>>>=20 >>>>>> This website's folder was a virtual domain on the other server. = On=20 >>>>>> this server it is the only domain running. >>>>>>=20 >>>>>> So I have: >>>>>>=20 >>>>>> /home/wjs/lighttpd/mydomain.com with uid:gid www-data:www-data=20 >>>>>> permissions >>>>>> 755 >>>>>>=20 >>>>>> WebDNA is at >>>>>>=20 >>>>>> /home/wjs/lighttpd/mydomain.com/WebDNA with the same uid:gid and=20= >>>>>> permissions >>>>>>=20 >>>>>> I edited the paths for document root and WebDNA.fcgi in=20 >>>>>> lighttpd.conf to reflect this. >>>>>>=20 >>>>>> All the pages are being served by WebDNA properly, and I haven't=20= >>>>>> moved any of the folders inside of the WebDNA folder. >>>>>>=20 >>>>>> The ticks were set to 10, I tried bumping them to 30. Don't know = if=20 >>>>>> that solves the multiple email problem, because as I said nothing = is=20 >>>>>> showing up in the EMailFolder. >>>>>>=20 >>>>>> Will >>>>>>=20 >>>>>> -----Original Message----- >>>>>> From: christophe.billiottet@webdna.us=20 >>>>>> [mailto:christophe.billiottet@webdna.us] >>>>>> Sent: Monday, November 11, 2013 1:08 PM >>>>>> To: >>>>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with = FastCGI >>>>>>=20 >>>>>> The first behavior you mentionned "a real customer tried to use = the=20 >>>>>> form, and I got about a hundred emails from her one submission", = my=20 >>>>>> guess is your ticks delay is too small. The second behavior = "emails=20 >>>>>> aren't being sent at all" sounds like webdna.fcgi cannot write to=20= >>>>>> /EMailFolder, either because it is not in the place it expects, = or=20 >>>>>> because of permissions or UID:GID. Did you move a folder? or the >>> fastCGI? >>>>> does it run with www-data:www-data? etc. >>>>>>=20 >>>>>> - chris >>>>>>=20 >>>>>>=20 >>>>>>=20 >>>>>> On Nov 11, 2013, at 9:41 PM, William J. Starck, DDS=20 >>>>>> >>>>>> wrote: >>>>>>=20 >>>>>>> Thanks for the reply Chris- >>>>>>>=20 >>>>>>> So, if nothing is showing up at all in the EMailFolder, is it a >>>>>> permissions >>>>>>> problem? >>>>>>>=20 >>>>>>> Owner and Group for that folder is www-data:www-data and=20 >>>>>>> permissions are >>>>>> 755 >>>>>>>=20 >>>>>>> ??? >>>>>>>=20 >>>>>>> Will >>>>>>>=20 >>>>>>>=20 >>>>>>> -----Original Message----- >>>>>>> From: christophe.billiottet@webdna.us=20 >>>>>>> [mailto:christophe.billiottet@webdna.us] >>>>>>> Sent: Monday, November 11, 2013 12:33 PM >>>>>>> To: >>>>>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with=20 >>>>>>> FastCGI >>>>>>>=20 >>>>>>> Hi Will! >>>>>>>=20 >>>>>>> Here is how WebDNA works to send email: WebDNA writes the mail = to=20 >>>>>>> be sent >>>>>> in >>>>>>> /EMailFolder. There is only 1 thread sending email unless = someone=20 >>>>>>> has sandboxing turned on (version 6.2). The email thread sleeps = for=20 >>>>>>> X ticks, then wakes up, runs through the EMailFolder, processes = one=20 >>>>>>> single >>>>>> acceptable >>>>>>> mail by forwarding it to a SMTP server, adds a log entry in=20 >>>>>>> /EMailLog and moves the mail to /EMailCompleted, then sleeps for = X=20 >>>>>>> ticks, and >>>>> repeats. >>>>>>>=20 >>>>>>> Acceptable means that the filename ends in the word "done". >>>>>>>=20 >>>>>>> Processing the mail means the mail is sent through port 25 to=20 >>>>>>> either a localhost SMTP server or an external one. >>>>>>>=20 >>>>>>> It will only process one email file for each sleep/wake cycle. = So=20 >>>>>>> if the main thread starts to write a new email file while the = email=20 >>>>>>> thread is in the middle of a waking cycle, it does not matter. = It=20 >>>>>>> will be ignored until the main thread renames it to end in = "done",=20 >>>>>>> at which point the email >>>>>> thread >>>>>>> will consider it during the next wake cycle. >>>>>>>=20 >>>>>>>=20 >>>>>>>=20 >>>>>>> - chris >>>>>>>=20 >>>>>>>=20 >>>>>>> On Nov 11, 2013, at 9:20 PM, William J. Starck, DDS=20 >>>>>>> >>>>>>> wrote: >>>>>>>=20 >>>>>>>> I recently moved a FastCGI install over to Linux Mint 15. >>>>>>>>=20 >>>>>>>> Starting about 2 months ago, I started noticing that one of my=20= >>>>>>>> templates >>>>>>> with a [sendmail] that was previously working fine under Ubuntu = was >>>>>> sending >>>>>>> multiple (hundreds) of emails when the form is submitted. I was=20= >>>>>>> getting >>>>>> hit >>>>>>> by a spambot, so I thought that the template was just getting = hit=20 >>>>>>> rapidly multiple times. Then on Friday a real customer tried to=20= >>>>>>> use the form, and >>>>>> I >>>>>>> got about a hundred emails from her one submission. >>>>>>>>=20 >>>>>>>> Now emails aren't being sent at all, and nothing is showing up = in >>>>>>> EMailFolder, EMailCompleted or EMailProblem folders. I'm = stumped. >>>>>>>>=20 >>>>>>>> Here is EmailerPrefs: >>>>>>>>=20 >>>>>>>> mail.myserver.com >>>>>>>> EMailFolder/ >>>>>>>> EMailCompleted/ >>>>>>>> EMailLog/ >>>>>>>> 10 >>>>>>>>=20 >>>>>>>> Any suggestions? Chris, could you ssh in and have a look? >>>>>>>>=20 >>>>>>>> Thanks, >>>>>>>>=20 >>>>>>>> Will >>>>>>>>=20 >>>>>>>> -- >>>>>>>> William J. Starck, DDS >>>>>>>> Big Idea Software, LLC >>>>>>>> 1850 Keller Parkway Suite 102 >>>>>>>> Keller, TX 76248 >>>>>>>> 817-431-9566 >>>>>>>> http://www.bigideasoft.com >>>>>>>>=20 >>>>>>>>=20 >>>>>>>>=20 >>>>>>>>=20 >>>>>>>>=20 >>>>>>>>=20 >>>>>>>> --------------------------------------------------------- This=20= >>>>>>>> message is >>>>>>> sent to you because you are subscribed to the mailing list . To >>>>>> unsubscribe, >>>>>>> E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us = Bug >>>>>>> Reporting: support@webdna.us >>>>>>>=20 >>>>>>>=20 >>>>>>> --------------------------------------------------------- >>>>>>> This message is sent to you because you are subscribed to the=20 >>>>>>> mailing list . >>>>>>> To unsubscribe, E-mail to: >>>>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>>>> Bug Reporting: support@webdna.us >>>>>>=20 >>>>>>=20 >>>>>> --------------------------------------------------------- >>>>>> This message is sent to you because you are subscribed to the=20 >>>>>> mailing list . >>>>>> To unsubscribe, E-mail to: >>>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>>> Bug Reporting: support@webdna.us >>>>>=20 >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to the = mailing=20 >>>>> list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>>=20 >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to the = mailing=20 >>>>> list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>>=20 >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to the = mailing=20 >>>>> list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>=20 >>>> --------------------------------------------------------- >>>> This message is sent to you because you are subscribed to the = mailing=20 >>>> list . >>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>> Bug Reporting: support@webdna.us >>>>=20 >>>> --------------------------------------------------------- >>>> This message is sent to you because you are subscribed to the = mailing=20 >>>> list . >>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>> Bug Reporting: support@webdna.us >>>=20 >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to the = mailing > list >>> . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >>>=20 >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >>=20 >>=20 >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >=20 >=20 --Apple-Mail=_2FF29CEC-AB37-42C3-9241-A6E0F71AACCC Content-Disposition: attachment; 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