RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI

This WebDNA talk-list message is from

2013


It keeps the original formatting.
numero = 110864
interpreted = N
texte = Do you mean my mailserver logs, or WebDNA? It doesn't seem like the emails ever make it to my mailserver -Will Anything in the logs ? Regards Stuart Tremain IDFK Web Developments AUSTRALIA webdna@idfk.com.au On 12 Nov 2013, at 1:45 pm, WJ Starck, DDS wrote: > Thanks for the suggestion. Yes, you're right I had forgotten to > re-enter the auth password for the email address when I changed out the webdna.ini file. > > Now, however, once again nothing shows up in any of the EMail folders. > > I'm completely stumped, this has never been a problem before. > > Will > > -----Original Message----- > From: WebDNA [mailto:webdna@idfk.com.au] > Sent: Monday, November 11, 2013 8:19 PM > To: WebDNA Talk List > Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI > > You need to put in the username, password, port and SMTP domain in the > email settings. > > > Regards > > Stuart Tremain > IDFK Web Developments > AUSTRALIA > webdna@idfk.com.au > > > > > On 12 Nov 2013, at 1:17 pm, WJ Starck, DDS wrote: > >> OK, getting somewhere I hope ;) >> >> I replaced the webdna.ini with a fresh copy. Now the emails are >> ending up in the EMailProblem folder. Here is what the log shows >> >> 11/11/201319:26:32Sending Message Using Auth To: >> info@domaina.com0 >> 11/11/201319:26:34General email error-1 >> 138421958223TTdone >> 11/11/201319:26:44Sending Message Using Auth To: >> wjs@domainb.net0 >> 11/11/201319:26:46General email error-1 >> 138421958226TTdone >> >> Any ideas/suggestions greatly appreciated! >> >> Will >> >> -----Original Message----- >> From: William J. Starck, DDS [mailto:wjs@bigideasoft.com] >> Sent: Monday, November 11, 2013 5:14 PM >> To: talk@webdna.us >> Subject: RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >> >> Hmmm can't tell from the logs because at the moment WebDNA is not >> sending the emails at all (nothing appears in the EMailFolder). >> >> But the server is 64 bit Linux Mint (Ubuntu based); CommuniGate Pro >> is the mail server and I'm using the FastCGI. >> >> :P >> >> Will >> >> -----Original Message----- >> From: Stuart Tremain [mailto:webdna@idfk.com.au] >> Sent: Monday, November 11, 2013 2:41 PM >> To: WebDNA Talk List >> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >> >> What is in the email log ? >> >> If you have multiple entries it is definitely a WebDNA problem. If >> you have one entry and multiple sends you may have a SMTP problem. >> >> There was a problem similar to this a few years back with a linux >> SMTP server, I can't be sure but it may have been squirrel mail. >> >> I had a similar problem on a windows server that I never got to the >> bottom of after years of trying, in fact it prompted me to move to >> Linux > hosting. >> >> Stuart >> >> >> >> >> On 12 Nov 2013, at 6:40 am, William J. Starck, DDS >> >> wrote: >> >>> Chris- >>> >>> This website's folder was a virtual domain on the other server. On >>> this server it is the only domain running. >>> >>> So I have: >>> >>> /home/wjs/lighttpd/mydomain.com with uid:gid www-data:www-data >>> permissions >>> 755 >>> >>> WebDNA is at >>> >>> /home/wjs/lighttpd/mydomain.com/WebDNA with the same uid:gid and >>> permissions >>> >>> I edited the paths for document root and WebDNA.fcgi in >>> lighttpd.conf to reflect this. >>> >>> All the pages are being served by WebDNA properly, and I haven't >>> moved any of the folders inside of the WebDNA folder. >>> >>> The ticks were set to 10, I tried bumping them to 30. Don't know if >>> that solves the multiple email problem, because as I said nothing is >>> showing up in the EMailFolder. >>> >>> Will >>> >>> -----Original Message----- >>> From: christophe.billiottet@webdna.us >>> [mailto:christophe.billiottet@webdna.us] >>> Sent: Monday, November 11, 2013 1:08 PM >>> To: >>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >>> >>> The first behavior you mentionned "a real customer tried to use the >>> form, and I got about a hundred emails from her one submission", my >>> guess is your ticks delay is too small. The second behavior "emails >>> aren't being sent at all" sounds like webdna.fcgi cannot write to >>> /EMailFolder, either because it is not in the place it expects, or >>> because of permissions or UID:GID. Did you move a folder? or the fastCGI? >> does it run with www-data:www-data? etc. >>> >>> - chris >>> >>> >>> >>> On Nov 11, 2013, at 9:41 PM, William J. Starck, DDS >>> >>> wrote: >>> >>>> Thanks for the reply Chris- >>>> >>>> So, if nothing is showing up at all in the EMailFolder, is it a >>> permissions >>>> problem? >>>> >>>> Owner and Group for that folder is www-data:www-data and >>>> permissions are >>> 755 >>>> >>>> ??? >>>> >>>> Will >>>> >>>> >>>> -----Original Message----- >>>> From: christophe.billiottet@webdna.us >>>> [mailto:christophe.billiottet@webdna.us] >>>> Sent: Monday, November 11, 2013 12:33 PM >>>> To: >>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with >>>> FastCGI >>>> >>>> Hi Will! >>>> >>>> Here is how WebDNA works to send email: WebDNA writes the mail to >>>> be sent >>> in >>>> /EMailFolder. There is only 1 thread sending email unless someone >>>> has sandboxing turned on (version 6.2). The email thread sleeps for >>>> X ticks, then wakes up, runs through the EMailFolder, processes one >>>> single >>> acceptable >>>> mail by forwarding it to a SMTP server, adds a log entry in >>>> /EMailLog and moves the mail to /EMailCompleted, then sleeps for X >>>> ticks, and >> repeats. >>>> >>>> Acceptable means that the filename ends in the word "done". >>>> >>>> Processing the mail means the mail is sent through port 25 to >>>> either a localhost SMTP server or an external one. >>>> >>>> It will only process one email file for each sleep/wake cycle. So >>>> if the main thread starts to write a new email file while the email >>>> thread is in the middle of a waking cycle, it does not matter. It >>>> will be ignored until the main thread renames it to end in "done", >>>> at which point the email >>> thread >>>> will consider it during the next wake cycle. >>>> >>>> >>>> >>>> - chris >>>> >>>> >>>> On Nov 11, 2013, at 9:20 PM, William J. Starck, DDS >>>> >>>> wrote: >>>> >>>>> I recently moved a FastCGI install over to Linux Mint 15. >>>>> >>>>> Starting about 2 months ago, I started noticing that one of my >>>>> templates >>>> with a [sendmail] that was previously working fine under Ubuntu was >>> sending >>>> multiple (hundreds) of emails when the form is submitted. I was >>>> getting >>> hit >>>> by a spambot, so I thought that the template was just getting hit >>>> rapidly multiple times. Then on Friday a real customer tried to >>>> use the form, and >>> I >>>> got about a hundred emails from her one submission. >>>>> >>>>> Now emails aren't being sent at all, and nothing is showing up in >>>> EMailFolder, EMailCompleted or EMailProblem folders. I'm stumped. >>>>> >>>>> Here is EmailerPrefs: >>>>> >>>>> mail.myserver.com >>>>> EMailFolder/ >>>>> EMailCompleted/ >>>>> EMailLog/ >>>>> 10 >>>>> >>>>> Any suggestions? Chris, could you ssh in and have a look? >>>>> >>>>> Thanks, >>>>> >>>>> Will >>>>> >>>>> -- >>>>> William J. Starck, DDS >>>>> Big Idea Software, LLC >>>>> 1850 Keller Parkway Suite 102 >>>>> Keller, TX 76248 >>>>> 817-431-9566 >>>>> http://www.bigideasoft.com >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> --------------------------------------------------------- This >>>>> message is >>>> sent to you because you are subscribed to the mailing list . To >>> unsubscribe, >>>> E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug >>>> Reporting: support@webdna.us >>>> >>>> >>>> --------------------------------------------------------- >>>> This message is sent to you because you are subscribed to the >>>> mailing list . >>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>> Bug Reporting: support@webdna.us >>> >>> >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to the >>> mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >> >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to the mailing >> list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >> >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to the mailing >> list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >> >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to the mailing >> list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us Associated Messages, from the most recent to the oldest:

    
  1. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  2. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  3. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  4. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  5. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("WJ Starck, DDS" 2013)
  6. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  7. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("WJ Starck, DDS" 2013)
  8. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  9. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (WebDNA 2013)
  10. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("WJ Starck, DDS" 2013)
  11. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  12. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (Stuart Tremain 2013)
  13. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  14. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
  15. RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI ("William J. Starck, DDS" 2013)
  16. Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI (christophe.billiottet@webdna.us 2013)
Do you mean my mailserver logs, or WebDNA? It doesn't seem like the emails ever make it to my mailserver -Will Anything in the logs ? Regards Stuart Tremain IDFK Web Developments AUSTRALIA webdna@idfk.com.au On 12 Nov 2013, at 1:45 pm, WJ Starck, DDS wrote: > Thanks for the suggestion. Yes, you're right I had forgotten to > re-enter the auth password for the email address when I changed out the webdna.ini file. > > Now, however, once again nothing shows up in any of the EMail folders. > > I'm completely stumped, this has never been a problem before. > > Will > > -----Original Message----- > From: WebDNA [mailto:webdna@idfk.com.au] > Sent: Monday, November 11, 2013 8:19 PM > To: WebDNA Talk List > Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI > > You need to put in the username, password, port and SMTP domain in the > email settings. > > > Regards > > Stuart Tremain > IDFK Web Developments > AUSTRALIA > webdna@idfk.com.au > > > > > On 12 Nov 2013, at 1:17 pm, WJ Starck, DDS wrote: > >> OK, getting somewhere I hope ;) >> >> I replaced the webdna.ini with a fresh copy. Now the emails are >> ending up in the EMailProblem folder. Here is what the log shows >> >> 11/11/201319:26:32Sending Message Using Auth To: >> info@domaina.com0 >> 11/11/201319:26:34General email error-1 >> 138421958223TTdone >> 11/11/201319:26:44Sending Message Using Auth To: >> wjs@domainb.net0 >> 11/11/201319:26:46General email error-1 >> 138421958226TTdone >> >> Any ideas/suggestions greatly appreciated! >> >> Will >> >> -----Original Message----- >> From: William J. Starck, DDS [mailto:wjs@bigideasoft.com] >> Sent: Monday, November 11, 2013 5:14 PM >> To: talk@webdna.us >> Subject: RE: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >> >> Hmmm can't tell from the logs because at the moment WebDNA is not >> sending the emails at all (nothing appears in the EMailFolder). >> >> But the server is 64 bit Linux Mint (Ubuntu based); CommuniGate Pro >> is the mail server and I'm using the FastCGI. >> >> :P >> >> Will >> >> -----Original Message----- >> From: Stuart Tremain [mailto:webdna@idfk.com.au] >> Sent: Monday, November 11, 2013 2:41 PM >> To: WebDNA Talk List >> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >> >> What is in the email log ? >> >> If you have multiple entries it is definitely a WebDNA problem. If >> you have one entry and multiple sends you may have a SMTP problem. >> >> There was a problem similar to this a few years back with a linux >> SMTP server, I can't be sure but it may have been squirrel mail. >> >> I had a similar problem on a windows server that I never got to the >> bottom of after years of trying, in fact it prompted me to move to >> Linux > hosting. >> >> Stuart >> >> >> >> >> On 12 Nov 2013, at 6:40 am, William J. Starck, DDS >> >> wrote: >> >>> Chris- >>> >>> This website's folder was a virtual domain on the other server. On >>> this server it is the only domain running. >>> >>> So I have: >>> >>> /home/wjs/lighttpd/mydomain.com with uid:gid www-data:www-data >>> permissions >>> 755 >>> >>> WebDNA is at >>> >>> /home/wjs/lighttpd/mydomain.com/WebDNA with the same uid:gid and >>> permissions >>> >>> I edited the paths for document root and WebDNA.fcgi in >>> lighttpd.conf to reflect this. >>> >>> All the pages are being served by WebDNA properly, and I haven't >>> moved any of the folders inside of the WebDNA folder. >>> >>> The ticks were set to 10, I tried bumping them to 30. Don't know if >>> that solves the multiple email problem, because as I said nothing is >>> showing up in the EMailFolder. >>> >>> Will >>> >>> -----Original Message----- >>> From: christophe.billiottet@webdna.us >>> [mailto:christophe.billiottet@webdna.us] >>> Sent: Monday, November 11, 2013 1:08 PM >>> To: >>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with FastCGI >>> >>> The first behavior you mentionned "a real customer tried to use the >>> form, and I got about a hundred emails from her one submission", my >>> guess is your ticks delay is too small. The second behavior "emails >>> aren't being sent at all" sounds like webdna.fcgi cannot write to >>> /EMailFolder, either because it is not in the place it expects, or >>> because of permissions or UID:GID. Did you move a folder? or the fastCGI? >> does it run with www-data:www-data? etc. >>> >>> - chris >>> >>> >>> >>> On Nov 11, 2013, at 9:41 PM, William J. Starck, DDS >>> >>> wrote: >>> >>>> Thanks for the reply Chris- >>>> >>>> So, if nothing is showing up at all in the EMailFolder, is it a >>> permissions >>>> problem? >>>> >>>> Owner and Group for that folder is www-data:www-data and >>>> permissions are >>> 755 >>>> >>>> ??? >>>> >>>> Will >>>> >>>> >>>> -----Original Message----- >>>> From: christophe.billiottet@webdna.us >>>> [mailto:christophe.billiottet@webdna.us] >>>> Sent: Monday, November 11, 2013 12:33 PM >>>> To: >>>> Subject: Re: [WebDNA] Suddenly, lots of WebDNA problems with >>>> FastCGI >>>> >>>> Hi Will! >>>> >>>> Here is how WebDNA works to send email: WebDNA writes the mail to >>>> be sent >>> in >>>> /EMailFolder. There is only 1 thread sending email unless someone >>>> has sandboxing turned on (version 6.2). The email thread sleeps for >>>> X ticks, then wakes up, runs through the EMailFolder, processes one >>>> single >>> acceptable >>>> mail by forwarding it to a SMTP server, adds a log entry in >>>> /EMailLog and moves the mail to /EMailCompleted, then sleeps for X >>>> ticks, and >> repeats. >>>> >>>> Acceptable means that the filename ends in the word "done". >>>> >>>> Processing the mail means the mail is sent through port 25 to >>>> either a localhost SMTP server or an external one. >>>> >>>> It will only process one email file for each sleep/wake cycle. So >>>> if the main thread starts to write a new email file while the email >>>> thread is in the middle of a waking cycle, it does not matter. It >>>> will be ignored until the main thread renames it to end in "done", >>>> at which point the email >>> thread >>>> will consider it during the next wake cycle. >>>> >>>> >>>> >>>> - chris >>>> >>>> >>>> On Nov 11, 2013, at 9:20 PM, William J. Starck, DDS >>>> >>>> wrote: >>>> >>>>> I recently moved a FastCGI install over to Linux Mint 15. >>>>> >>>>> Starting about 2 months ago, I started noticing that one of my >>>>> templates >>>> with a [sendmail] that was previously working fine under Ubuntu was >>> sending >>>> multiple (hundreds) of emails when the form is submitted. I was >>>> getting >>> hit >>>> by a spambot, so I thought that the template was just getting hit >>>> rapidly multiple times. Then on Friday a real customer tried to >>>> use the form, and >>> I >>>> got about a hundred emails from her one submission. >>>>> >>>>> Now emails aren't being sent at all, and nothing is showing up in >>>> EMailFolder, EMailCompleted or EMailProblem folders. I'm stumped. >>>>> >>>>> Here is EmailerPrefs: >>>>> >>>>> mail.myserver.com >>>>> EMailFolder/ >>>>> EMailCompleted/ >>>>> EMailLog/ >>>>> 10 >>>>> >>>>> Any suggestions? Chris, could you ssh in and have a look? >>>>> >>>>> Thanks, >>>>> >>>>> Will >>>>> >>>>> -- >>>>> William J. Starck, DDS >>>>> Big Idea Software, LLC >>>>> 1850 Keller Parkway Suite 102 >>>>> Keller, TX 76248 >>>>> 817-431-9566 >>>>> http://www.bigideasoft.com >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> --------------------------------------------------------- This >>>>> message is >>>> sent to you because you are subscribed to the mailing list . To >>> unsubscribe, >>>> E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug >>>> Reporting: support@webdna.us >>>> >>>> >>>> --------------------------------------------------------- >>>> This message is sent to you because you are subscribed to the >>>> mailing list . >>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>> Bug Reporting: support@webdna.us >>> >>> >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to the >>> mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >> >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to the mailing >> list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >> >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to the mailing >> list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >> >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to the mailing >> list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to the mailing > list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us "WJ Starck, DDS"

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