Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1

This WebDNA talk-list message is from

2015


It keeps the original formatting.
numero = 112337
interpreted = N
texte = I had this happen once.. I believe I opened / re-saved the file, hit = [flushcache] and did a reboot=85 not sure.=20 Donovan On May 28, 2015, at 12:15 PM, Brian Burton wrote: > this just started for me, but even odder (happens to 1 out of 100 = outgoing order receipts) >=20 > =3D=3D=3D=3D=3D=3D=3D > Date: Thu, 28 May 2015 11:53:19 -0600 > to: buyer@customer.com > from: auto-confirm@mysite.com > reply-to: sales@mysite.com > X-ME-Bayesian: 63.619305 > Return-Path: >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > (it continues this for about 100 lines) > =3D=3D=3D=3D=3D=3D=3D >=20 > going to try your fix to see if it helps. Thanks! >=20 > -Brian B. Burton >=20 >> On May 28, 2015, at 9:56 AM, Matthew A Perosi, Psi Prime = wrote: >>=20 >> Ken, >>=20 >> This looks like a problem I had a few years ago with my outbound SMTP = server that was not recognizing the the %0B or %0D carriage return = character. I don't remember which one it was. I had to add a = [convertchars] to all my email scripts. >>=20 >> What I guessing is that your carriage return is not being recognized, = thus your entire email is turning into one long line of words. The SMTP = is wrapping at the designated line wrap length. I was never able to = figure out how to change that line wrap length either. >>=20 >> As for the 550 error in your email log file... I've also always had = difficulty trying to send emails to customers if the FROM email does not = exist. On my serves I have to either set up an alias or a real email = address. This tells me that somewhere behind the scenes wither the = Sendmail on my servers or the SMTP I'm sending through is checking the = legitimacy of the emails and will not send suspected spam. >>=20 >> Hope this helps you track your problem. >>=20 >> -Matthew Perosi >>=20 >> On 5/28/2015 10:26 AM, Kenneth Grome wrote: >>> Can anyone explain why this code: >>>=20 >>>> [sendmail from=3Dsales@company.com&to=3Dcustomer@domain.com[!] >>>> [/!]&bcc=3Dken@webdnasolutions.com,companyArchive@gmail.com[!] >>>> [/!]&subject=3DCharge Failed]Dear [customerName], >>>>=20 >>>> We're sorry to inform you that your credit card was NOT >>>> accepted but we do not know why. Possible reasons are blocked >>>> or canceled card, line of credit too low, or incorrect card >>>> number, expiration date, name, address, zip code, or cvv code. >>>>=20 >>>> It is also possible that our credit card merchant service was >>>> too busy, offline, or was having technical problems that >>>> prevented the transaction from completing properly when you >>>> submitted your order. >>>>=20 >>>> We cannot resubmit your order ourselves. Please visit our >>>> website again and recreate your order so we can send you the >>>> items you tried to purchase earlier. If you feel that your >>>> credit card may have been the problem, please use a different >>>> card this time. >>>>=20 >>>> Sincerely, >>>>=20 >>>> Company Name >>>> http://www.company.com >>>> [/sendmail] >>>=20 >>>=20 >>> ... produces an email that looks like this?: >>>=20 >>> Dear Anna Bannana, >>>=20 >>> We're sorry to inform you that your credit card was NOT accepted >>> but we do not know why. Possible reasons are blocked or canceled >>> card, line of credit too low, or incorrect card number, expiration >>> date, name, address, zip code, or cvv code. >>>=20 >>> It is also possible that our credit card merchant service was too >>> busy, offline, or was having technical problems that prevented the >>> transaction from completing properly when you submitted your order. >>>=20 >>> We cannot resubmit your order ourselves. Please visit our website >>> again and recreate your order so we can send you the items you >>> tried to purchase earlier. If you feel that your credit card may >>> have been thew.company.com >>> pany Name >>> http://www.company.com >>> pany Name >>> http://www.company.com >>>=20 >>>=20 >>>=20 >>> When I first saw this problem I was running 8.1 so I replaced it >>> with 8.02 thinking that maybe it's a new bug in 8.1. But the same >>> problems continued so if it's a bug it exists in both of these >>> versions. >>>=20 >>> Also I'm getting lots of errors like these in my WebDNA email log >>> file which further suggests that something's wrong with WebDNA: >>>=20 >>> 05/28/201500:22:48Bad or unknown recipient/sender= 550 >>> 143278695882762TTdone >>>=20 >>> Or are these email errors caused by something else? >>>=20 >>> Regards, >>> Kenneth Grome >>> WebDNA Solutions >>> http://www.webdnasolutions.com >>> Web Database Systems and Linux Server Administration >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >>>=20 >>>=20 >>>=20 >>> --=20 >>> Matthew A Perosi >>> Corporate Consultant >>> Mobile Marketing Expert >>> Senior Web Developer >>> SEO Analyst & Educator >>> matt@psiprime.com >>>=20 >>> Psi Prime >>> 323 Union Blvd. >>> Totowa, NJ 07512 >>>=20 >>> Direct: 888.872.0274 >>> Fax: 888.488.5924 >>>=20 >>> http://www.perosi.com >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >>=20 >=20 >=20 > --------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us Associated Messages, from the most recent to the oldest:

    
  1. Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1 (Donovan Brooke 2015)
  2. Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1 (Brian Burton 2015)
  3. Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1 (Kenneth Grome 2015)
  4. Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1 ("Matthew A Perosi, Psi Prime" 2015)
  5. [WebDNA] Serious sendmail problems in 8.02 and 8.1 (Kenneth Grome 2015)
I had this happen once.. I believe I opened / re-saved the file, hit = [flushcache] and did a reboot=85 not sure.=20 Donovan On May 28, 2015, at 12:15 PM, Brian Burton wrote: > this just started for me, but even odder (happens to 1 out of 100 = outgoing order receipts) >=20 > =3D=3D=3D=3D=3D=3D=3D > Date: Thu, 28 May 2015 11:53:19 -0600 > to: buyer@customer.com > from: auto-confirm@mysite.com > reply-to: sales@mysite.com > X-ME-Bayesian: 63.619305 > Return-Path: >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > --De day.
> >=20 > (it continues this for about 100 lines) > =3D=3D=3D=3D=3D=3D=3D >=20 > going to try your fix to see if it helps. Thanks! >=20 > -Brian B. Burton >=20 >> On May 28, 2015, at 9:56 AM, Matthew A Perosi, Psi Prime = wrote: >>=20 >> Ken, >>=20 >> This looks like a problem I had a few years ago with my outbound SMTP = server that was not recognizing the the %0B or %0D carriage return = character. I don't remember which one it was. I had to add a = [convertchars] to all my email scripts. >>=20 >> What I guessing is that your carriage return is not being recognized, = thus your entire email is turning into one long line of words. The SMTP = is wrapping at the designated line wrap length. I was never able to = figure out how to change that line wrap length either. >>=20 >> As for the 550 error in your email log file... I've also always had = difficulty trying to send emails to customers if the FROM email does not = exist. On my serves I have to either set up an alias or a real email = address. This tells me that somewhere behind the scenes wither the = Sendmail on my servers or the SMTP I'm sending through is checking the = legitimacy of the emails and will not send suspected spam. >>=20 >> Hope this helps you track your problem. >>=20 >> -Matthew Perosi >>=20 >> On 5/28/2015 10:26 AM, Kenneth Grome wrote: >>> Can anyone explain why this code: >>>=20 >>>> [sendmail from=3Dsales@company.com&to=3Dcustomer@domain.com[!] >>>> [/!]&bcc=3Dken@webdnasolutions.com,companyArchive@gmail.com[!] >>>> [/!]&subject=3DCharge Failed]Dear [customerName], >>>>=20 >>>> We're sorry to inform you that your credit card was NOT >>>> accepted but we do not know why. Possible reasons are blocked >>>> or canceled card, line of credit too low, or incorrect card >>>> number, expiration date, name, address, zip code, or cvv code. >>>>=20 >>>> It is also possible that our credit card merchant service was >>>> too busy, offline, or was having technical problems that >>>> prevented the transaction from completing properly when you >>>> submitted your order. >>>>=20 >>>> We cannot resubmit your order ourselves. Please visit our >>>> website again and recreate your order so we can send you the >>>> items you tried to purchase earlier. If you feel that your >>>> credit card may have been the problem, please use a different >>>> card this time. >>>>=20 >>>> Sincerely, >>>>=20 >>>> Company Name >>>> http://www.company.com >>>> [/sendmail] >>>=20 >>>=20 >>> ... produces an email that looks like this?: >>>=20 >>> Dear Anna Bannana, >>>=20 >>> We're sorry to inform you that your credit card was NOT accepted >>> but we do not know why. Possible reasons are blocked or canceled >>> card, line of credit too low, or incorrect card number, expiration >>> date, name, address, zip code, or cvv code. >>>=20 >>> It is also possible that our credit card merchant service was too >>> busy, offline, or was having technical problems that prevented the >>> transaction from completing properly when you submitted your order. >>>=20 >>> We cannot resubmit your order ourselves. Please visit our website >>> again and recreate your order so we can send you the items you >>> tried to purchase earlier. If you feel that your credit card may >>> have been thew.company.com >>> pany Name >>> http://www.company.com >>> pany Name >>> http://www.company.com >>>=20 >>>=20 >>>=20 >>> When I first saw this problem I was running 8.1 so I replaced it >>> with 8.02 thinking that maybe it's a new bug in 8.1. But the same >>> problems continued so if it's a bug it exists in both of these >>> versions. >>>=20 >>> Also I'm getting lots of errors like these in my WebDNA email log >>> file which further suggests that something's wrong with WebDNA: >>>=20 >>> 05/28/201500:22:48Bad or unknown recipient/sender= 550 >>> 143278695882762TTdone >>>=20 >>> Or are these email errors caused by something else? >>>=20 >>> Regards, >>> Kenneth Grome >>> WebDNA Solutions >>> http://www.webdnasolutions.com >>> Web Database Systems and Linux Server Administration >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >>>=20 >>>=20 >>>=20 >>> --=20 >>> Matthew A Perosi >>> Corporate Consultant >>> Mobile Marketing Expert >>> Senior Web Developer >>> SEO Analyst & Educator >>> matt@psiprime.com >>>=20 >>> Psi Prime >>> 323 Union Blvd. >>> Totowa, NJ 07512 >>>=20 >>> Direct: 888.872.0274 >>> Fax: 888.488.5924 >>>=20 >>> http://www.perosi.com >> --------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us >> Bug Reporting: support@webdna.us >>=20 >=20 >=20 > --------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us Donovan Brooke

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