Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1

This WebDNA talk-list message is from

2015


It keeps the original formatting.
numero = 112331
interpreted = N
texte = Ken, This looks like a problem I had a few years ago with my outbound SMTP server that was not recognizing the the %0B or %0D carriage return character. I don't remember which one it was. I had to add a [convertchars] to all my email scripts. What I guessing is that your carriage return is not being recognized, thus your entire email is turning into one long line of words. The SMTP is wrapping at the designated line wrap length. I was never able to figure out how to change that line wrap length either. As for the 550 error in your email log file... I've also always had difficulty trying to send emails to customers if the FROM email does not exist. On my serves I have to either set up an alias or a real email address. This tells me that somewhere behind the scenes wither the Sendmail on my servers or the SMTP I'm sending through is checking the legitimacy of the emails and will not send suspected spam. Hope this helps you track your problem. -Matthew Perosi On 5/28/2015 10:26 AM, Kenneth Grome wrote: > Can anyone explain why this code: > >> [sendmail from=sales@company.com&to=customer@domain.com[!] >> [/!]&bcc=ken@webdnasolutions.com,companyArchive@gmail.com[!] >> [/!]&subject=Charge Failed]Dear [customerName], >> >> We're sorry to inform you that your credit card was NOT >> accepted but we do not know why. Possible reasons are blocked >> or canceled card, line of credit too low, or incorrect card >> number, expiration date, name, address, zip code, or cvv code. >> >> It is also possible that our credit card merchant service was >> too busy, offline, or was having technical problems that >> prevented the transaction from completing properly when you >> submitted your order. >> >> We cannot resubmit your order ourselves. Please visit our >> website again and recreate your order so we can send you the >> items you tried to purchase earlier. If you feel that your >> credit card may have been the problem, please use a different >> card this time. >> >> Sincerely, >> >> Company Name >> http://www.company.com >> [/sendmail] > > > ... produces an email that looks like this?: > > Dear Anna Bannana, > > We're sorry to inform you that your credit card was NOT accepted > but we do not know why. Possible reasons are blocked or canceled > card, line of credit too low, or incorrect card number, expiration > date, name, address, zip code, or cvv code. > > It is also possible that our credit card merchant service was too > busy, offline, or was having technical problems that prevented the > transaction from completing properly when you submitted your order. > > We cannot resubmit your order ourselves. Please visit our website > again and recreate your order so we can send you the items you > tried to purchase earlier. If you feel that your credit card may > have been thew.company.com > pany Name > http://www.company.com > pany Name > http://www.company.com > > > > When I first saw this problem I was running 8.1 so I replaced it > with 8.02 thinking that maybe it's a new bug in 8.1. But the same > problems continued so if it's a bug it exists in both of these > versions. > > Also I'm getting lots of errors like these in my WebDNA email log > file which further suggests that something's wrong with WebDNA: > > 05/28/201500:22:48Bad or unknown recipient/sender550 > 143278695882762TTdone > > Or are these email errors caused by something else? > > Regards, > Kenneth Grome > WebDNA Solutions > http://www.webdnasolutions.com > Web Database Systems and Linux Server Administration > --------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > > > > -- > Matthew A Perosi > Corporate Consultant > Mobile Marketing Expert > Senior Web Developer > SEO Analyst & Educator > matt@psiprime.com > > Psi Prime > 323 Union Blvd. > Totowa, NJ 07512 > > Direct: 888.872.0274 > Fax: 888.488.5924 > > http://www.perosi.com Associated Messages, from the most recent to the oldest:

    
  1. Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1 (Donovan Brooke 2015)
  2. Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1 (Brian Burton 2015)
  3. Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1 (Kenneth Grome 2015)
  4. Re: [WebDNA] Serious sendmail problems in 8.02 and 8.1 ("Matthew A Perosi, Psi Prime" 2015)
  5. [WebDNA] Serious sendmail problems in 8.02 and 8.1 (Kenneth Grome 2015)
Ken, This looks like a problem I had a few years ago with my outbound SMTP server that was not recognizing the the %0B or %0D carriage return character. I don't remember which one it was. I had to add a [convertchars] to all my email scripts. What I guessing is that your carriage return is not being recognized, thus your entire email is turning into one long line of words. The SMTP is wrapping at the designated line wrap length. I was never able to figure out how to change that line wrap length either. As for the 550 error in your email log file... I've also always had difficulty trying to send emails to customers if the FROM email does not exist. On my serves I have to either set up an alias or a real email address. This tells me that somewhere behind the scenes wither the Sendmail on my servers or the SMTP I'm sending through is checking the legitimacy of the emails and will not send suspected spam. Hope this helps you track your problem. -Matthew Perosi On 5/28/2015 10:26 AM, Kenneth Grome wrote: > Can anyone explain why this code: > >> [sendmail from=sales@company.com&to=customer@domain.com[!] >> [/!]&bcc=ken@webdnasolutions.com,companyArchive@gmail.com[!] >> [/!]&subject=Charge Failed]Dear [customerName], >> >> We're sorry to inform you that your credit card was NOT >> accepted but we do not know why. Possible reasons are blocked >> or canceled card, line of credit too low, or incorrect card >> number, expiration date, name, address, zip code, or cvv code. >> >> It is also possible that our credit card merchant service was >> too busy, offline, or was having technical problems that >> prevented the transaction from completing properly when you >> submitted your order. >> >> We cannot resubmit your order ourselves. Please visit our >> website again and recreate your order so we can send you the >> items you tried to purchase earlier. If you feel that your >> credit card may have been the problem, please use a different >> card this time. >> >> Sincerely, >> >> Company Name >> http://www.company.com >> [/sendmail] > > > ... produces an email that looks like this?: > > Dear Anna Bannana, > > We're sorry to inform you that your credit card was NOT accepted > but we do not know why. Possible reasons are blocked or canceled > card, line of credit too low, or incorrect card number, expiration > date, name, address, zip code, or cvv code. > > It is also possible that our credit card merchant service was too > busy, offline, or was having technical problems that prevented the > transaction from completing properly when you submitted your order. > > We cannot resubmit your order ourselves. Please visit our website > again and recreate your order so we can send you the items you > tried to purchase earlier. If you feel that your credit card may > have been thew.company.com > pany Name > http://www.company.com > pany Name > http://www.company.com > > > > When I first saw this problem I was running 8.1 so I replaced it > with 8.02 thinking that maybe it's a new bug in 8.1. But the same > problems continued so if it's a bug it exists in both of these > versions. > > Also I'm getting lots of errors like these in my WebDNA email log > file which further suggests that something's wrong with WebDNA: > > 05/28/201500:22:48Bad or unknown recipient/sender550 > 143278695882762TTdone > > Or are these email errors caused by something else? > > Regards, > Kenneth Grome > WebDNA Solutions > http://www.webdnasolutions.com > Web Database Systems and Linux Server Administration > --------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > > > > -- > Matthew A Perosi > Corporate Consultant > Mobile Marketing Expert > Senior Web Developer > SEO Analyst & Educator > matt@psiprime.com > > Psi Prime > 323 Union Blvd. > Totowa, NJ 07512 > > Direct: 888.872.0274 > Fax: 888.488.5924 > > http://www.perosi.com "Matthew A Perosi, Psi Prime"

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