WebMerchant Problem...

This WebDNA talk-list message is from

1999


It keeps the original formatting.
numero = 22969
interpreted = N
texte = I just checked, and YES, Mac Autorize Demo is set to accept visa/mc. I turned on the rest too, but I was trying a visa that day.I dont see anything on mac authorize that shows that its trying anything, or HAS tried anything, so im not sure if its even gone to that - it almost seems like it doesnt like the order before it even gets that far.Here is what the WebMerchant log says -- I see all the mac authorize vars are blank, which maybe means mac auth wasnt even called...??-- 01/23/1999 13:59:31 Opening 29999447211673 01/23/1999 13:59:31 Processing 29999447211673 with MacAuthorize 01/23/1999 13:59:31 Sending MacAuthorize Account:************7001, Expiredate: 0198, Amount: 7.00 01/23/1999 13:59:31 status: [m_status], authnum: [m_authnum], response: [m_response], batchnum: [m_batchnum], refnum: [m_refnum], sequencenum: [m_sequencenum], itemnum: [m_itemnum], address_response: [m_AddressResponse] 01/23/1999 13:59:31 Order was bad, sending email to ss@eesco.com. Moving to ../WebMerchant/Problems/ --ALSO, here is what it shows for the order through order admin (I replaced the card nums with the x's for this message) (and, the fields may have garbage in this order, but ive tried orders filling out all good data and they dont work either) ----Date: 01/23/1999, Time: 13:59:35, Cart: 29999447211673 Billing Info Shipping Info Name test Company test Address1 test Address2 test City testse State RI Zip j Phone kjkj Country kjkj Email ss@posoe.com AccountNum 4226xxxxxxxx7001 ExpMonth 1 ExpYear 1998 PayMethod CC TaxRate 0 ShipToName ShipToAddress1 ShipToCity ShipToState MA ShipToZip ShipToPhone ShipToEmail ShipVia UPS ShipCost 0.00 Charges & Misc Payment Processor NonTaxableTotal 0.00 TaxableTotal 5.00 TaxTotal 0.00 ShippingTotal 2.00 TaxableShipping F Precision 2 CartIPAddress 038.244.114.237 CartUsername CartPassword AuthNumber [m_AuthNum] ResponseText [m_Response] Status [m_status] BatchNumber [m_BatchNum] ReferenceNumber [m_RefNum] SequenceNumber [m_SequenceNum] ItemNumber [m_ItemNum] Headers 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: Line Items Item SKU Qty Price Taxable CanEmail UnitShipCost 1 TEST001 1 5.00 T F 2.00 TextA: A Test Item --What do you think is wrong???THANKS! -SCOTT At 03:09 PM 1/23/99 -0800, you wrote: >>When an order gets submitted, almost instantly, it says there is a problem >>with the order, and the emails I get, and the display in the webmerchant >>order status screen and log show that the order is bad, but I can see >>nothing wrong - card number ok, all the fields look fillled in - amount, >>customer info, etc. > >Have you configured MacAuthorize to allow that type of credit card? By >default, they ship with all the credit card checkboxes turned off. > >Technical Support | ==== eCommerce and Beyond ==== >Pacific Coast Software | WebCatalog, WebMerchant, >11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, >San Diego, CA 92128 | Typhoon >619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ > Associated Messages, from the most recent to the oldest:

    
  1. WebMerchant Problem... (Scott Szretter 1999)
I just checked, and YES, Mac Autorize Demo is set to accept visa/mc. I turned on the rest too, but I was trying a visa that day.I dont see anything on mac authorize that shows that its trying anything, or HAS tried anything, so im not sure if its even gone to that - it almost seems like it doesnt like the order before it even gets that far.Here is what the WebMerchant log says -- I see all the mac authorize vars are blank, which maybe means mac auth wasnt even called...??-- 01/23/1999 13:59:31 Opening 29999447211673 01/23/1999 13:59:31 Processing 29999447211673 with MacAuthorize 01/23/1999 13:59:31 Sending MacAuthorize Account:************7001, Expiredate: 0198, Amount: 7.00 01/23/1999 13:59:31 status: [m_status], authnum: [m_authnum], response: [m_response], batchnum: [m_batchnum], refnum: [m_refnum], sequencenum: [m_sequencenum], itemnum: [m_itemnum], address_response: [m_AddressResponse] 01/23/1999 13:59:31 Order was bad, sending email to ss@eesco.com. Moving to ../WebMerchant/Problems/ --ALSO, here is what it shows for the order through order admin (I replaced the card nums with the x's for this message) (and, the fields may have garbage in this order, but ive tried orders filling out all good data and they dont work either) ----Date: 01/23/1999, Time: 13:59:35, Cart: 29999447211673 Billing Info Shipping Info Name test Company test Address1 test Address2 test City testse State RI Zip j Phone kjkj Country kjkj Email ss@posoe.com AccountNum 4226xxxxxxxx7001 ExpMonth 1 ExpYear 1998 PayMethod CC TaxRate 0 ShipToName ShipToAddress1 ShipToCity ShipToState MA ShipToZip ShipToPhone ShipToEmail ShipVia UPS ShipCost 0.00 Charges & Misc Payment Processor NonTaxableTotal 0.00 TaxableTotal 5.00 TaxTotal 0.00 ShippingTotal 2.00 TaxableShipping F Precision 2 CartIPAddress 038.244.114.237 CartUsername CartPassword AuthNumber [m_AuthNum] ResponseText [m_Response] Status [m_status] BatchNumber [m_BatchNum] ReferenceNumber [m_RefNum] SequenceNumber [m_SequenceNum] ItemNumber [m_ItemNum] Headers 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: 16: 17: 18: 19: 20: 21: 22: 23: 24: 25: 26: 27: 28: 29: 30: 31: 32: 33: 34: 35: 36: 37: 38: 39: 40: Line Items Item SKU Qty Price Taxable CanEmail UnitShipCost 1 TEST001 1 5.00 T F 2.00 TextA: A Test Item --What do you think is wrong???THANKS! -SCOTT At 03:09 PM 1/23/99 -0800, you wrote: >>When an order gets submitted, almost instantly, it says there is a problem >>with the order, and the emails I get, and the display in the webmerchant >>order status screen and log show that the order is bad, but I can see >>nothing wrong - card number ok, all the fields look fillled in - amount, >>customer info, etc. > >Have you configured MacAuthorize to allow that type of credit card? By >default, they ship with all the credit card checkboxes turned off. > >Technical Support | ==== eCommerce and Beyond ==== >Pacific Coast Software | WebCatalog, WebMerchant, >11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, >San Diego, CA 92128 | Typhoon >619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ > Scott Szretter

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