Re: Hosting Services
This WebDNA talk-list message is from 1999
It keeps the original formatting.
numero = 24747
interpreted = N
texte = Let me explain...for whatever reason, on our system, WebCat had been crashing with no errors...have no idea why, but what I've found out from my system administrator, is that on an NT machine, there is no way to monitor the WebCat service alone. So he tells me. When WebCat crashes, the web server itself is still up and running fine, therefore responding to any ping from our monitoring device. Since WebCat parses information, there's no way to alert us when it is the only service on the server having a problem. Well, due to this minor problem, when the site was down in the middlle of the night, nobody knew about it until the next morning....is there not a way to monitor the WebCat service itself?But hey, is 99% uptime too much to ask? The owner of this web site thinks this....when his site is down, his business is down, because it is a web-based business....his customers will be shopping this site all hours of the day and night, and he doesn't want the site to be going down at all. We can all dream, and I can understand that....but what else do you do with this kind of client. So Bob, the support needed is not for development but for hosting....does your quote still stand the same? He wants to know that if he calls you with a problem, you will call him back with a solution. It seems to me that most clients are that demanding....most think your business can't run without them, so you better keep them happy!At 12:38 AM 11/23/99, you wrote: >Well, based on you DEMANDS, I wouldn't expect to pay $99/month. You might >want to think about co-locating a server somewhere, cause based on what you >are asking for, and experience I've had with customers like you (lots and >lots of support), I wouldn't quote under $1000/month. > >> I'm not quite sure what I'm looking for...this will be the first time I've >> hosting outside my parent company...who gives me all rights. I have >> written the stie for hosting on an NT machine, so I don't know about >> converting to a Macintosh. It is a virtual domain needing about 40Mb of >> hosting space and at least 25 email accounts. I don't know what kind of >> traffic it will bring, because it is a new site, and hasn't even opened to >> the public yet, but of course we hope for a high traffic site. >> >> The owner demands priority support....and wants a guarantee of 99% uptime. >> >> We are not accepting credit cards at this time, so WebCat 3.0 is needed, as >> well as some fax server sorts. There will be daily reports generated and >> faxed to one client at this time, possibly more in the future. The fax is >> one time daily right now. I will need full rights to WebCatalog's >> commands....and some instruction on database locations. What is your >> monthly hosting charge for this type of set-up? > > > Brian B. Burton > BOFH - Department of Redundancy Department >--------------------------------------------------------------- > MMT Solutions - Specializing in Online Shopping Solutions > 973-808-8644 http://www.safecommerce.com > >I always find that statistics are hard to swallow and >impossible to digest. The only one I can remember is >that if all the people who go to sleep in church were >laid end to end they would be a lot more comfortable. >--Mrs. Robert A. Taft > > >------------------------------------------------------------- >Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >To end your Mail problems go to
. > >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > *************************************************************************** What you are speaks so loud that I cannot hear what you say. - Ralph Waldo Emerson (1803-1882) - Philosopher and Writer - ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
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Let me explain...for whatever reason, on our system, WebCat had been crashing with no errors...have no idea why, but what I've found out from my system administrator, is that on an NT machine, there is no way to monitor the WebCat service alone. So he tells me. When WebCat crashes, the web server itself is still up and running fine, therefore responding to any ping from our monitoring device. Since WebCat parses information, there's no way to alert us when it is the only service on the server having a problem. Well, due to this minor problem, when the site was down in the middlle of the night, nobody knew about it until the next morning....is there not a way to monitor the WebCat service itself?But hey, is 99% uptime too much to ask? The owner of this web site thinks this....when his site is down, his business is down, because it is a web-based business....his customers will be shopping this site all hours of the day and night, and he doesn't want the site to be going down at all. We can all dream, and I can understand that....but what else do you do with this kind of client. So Bob, the support needed is not for development but for hosting....does your quote still stand the same? He wants to know that if he calls you with a problem, you will call him back with a solution. It seems to me that most clients are that demanding....most think your business can't run without them, so you better keep them happy!At 12:38 AM 11/23/99, you wrote: >Well, based on you DEMANDS, I wouldn't expect to pay $99/month. You might >want to think about co-locating a server somewhere, cause based on what you >are asking for, and experience I've had with customers like you (lots and >lots of support), I wouldn't quote under $1000/month. > >> I'm not quite sure what I'm looking for...this will be the first time I've >> hosting outside my parent company...who gives me all rights. I have >> written the stie for hosting on an NT machine, so I don't know about >> converting to a Macintosh. It is a virtual domain needing about 40Mb of >> hosting space and at least 25 email accounts. I don't know what kind of >> traffic it will bring, because it is a new site, and hasn't even opened to >> the public yet, but of course we hope for a high traffic site. >> >> The owner demands priority support....and wants a guarantee of 99% uptime. >> >> We are not accepting credit cards at this time, so WebCat 3.0 is needed, as >> well as some fax server sorts. There will be daily reports generated and >> faxed to one client at this time, possibly more in the future. The fax is >> one time daily right now. I will need full rights to WebCatalog's >> commands....and some instruction on database locations. What is your >> monthly hosting charge for this type of set-up? > > > Brian B. Burton > BOFH - Department of Redundancy Department >--------------------------------------------------------------- > MMT Solutions - Specializing in Online Shopping Solutions > 973-808-8644 http://www.safecommerce.com > >I always find that statistics are hard to swallow and >impossible to digest. The only one I can remember is >that if all the people who go to sleep in church were >laid end to end they would be a lot more comfortable. >--Mrs. Robert A. Taft > > >------------------------------------------------------------- >Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >To end your Mail problems go to . > >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > *************************************************************************** What you are speaks so loud that I cannot hear what you say. - Ralph Waldo Emerson (1803-1882) - Philosopher and Writer - ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
Kim
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