WebMerchant Question

This WebDNA talk-list message is from

2000

It keeps the original formatting. numero = 33912
interpreted = N
texte = Yesterday, I posted a question about a problem I was having with voidsin WebMerchant. After not getting any replies, and finding nothingwrong with the WebMerchant templates, I called CyberCash to find out ifthe data in the encryption routine was correct. After discussing itwith them, they told me that the routine was not correct. Here is theroutine in WebMerchant that I am referring to:[ShowIf [payMethod]=VO] [text]content=[encryptmethod=cybercash&seed=[seed]]txn-type=capture&order-id=[SequenceNumber][/encrypt][/text] [text]_command=void[/text][/ShowIf]After talking to CyberCash, they told me that the transaction type(txn-type) should be marked, not capture. After making that change,the void was successful. I assume that this is necessary, as thecustomer's CyberCash account is set up to automark and autosettle thepurchases. As such, am I mistaken in assuming that this is the reasonwhy capture does not work? Since the purchase is marked immediately,it cannot be voided by telling the cybercash server that it needs tovoid a capture. It needs to void a mark.Under this theory, once the purchase is settled, I assume that this voidroutine would not work, as the transaction type would need to be changedto settled. Also, what type of transaction type would I need to usein order to allow my customer to process a credit, for an item notlisted in the orders.db? He has a client that called himand told himthat she had been overcharged. Can he just process a credit for heraccount, even though there may not be an order in the orders.db? Can hejust process a partial refund of a purchase, or issue a blanket refundof any value, just to get a customer off his back? If so, what type oftransaction type would be needed?Thanks for the help,Dennis-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

Re: WebMerchant Question (WebDNA Support 2000) WebMerchant Question (Dennis J. Bonsall, Jr. 2000) Re: Alex's detailed WebMerchant questions (Alex McCombie 1998) Re: Alex's detailed WebMerchant questions (PCS Technical Support 1998) Re: WebMerchant Question (Sandra L. Pitner 1998) Re: WebMerchant Question (Larry Hewitt 1998) WebMerchant Question (Larry Hewitt 1998)

Yesterday, I posted a question about a problem I was having with voidsin WebMerchant. After not getting any replies, and finding nothingwrong with the WebMerchant templates, I called CyberCash to find out ifthe data in the encryption routine was correct. After discussing itwith them, they told me that the routine was not correct. Here is theroutine in WebMerchant that I am referring to:[ShowIf [payMethod]=VO] [text]content=[encryptmethod=cybercash&seed=[seed]]txn-type=capture&order-id=[SequenceNumber][/encrypt][/text] [text]_command=void[/text][/ShowIf]After talking to CyberCash, they told me that the transaction type(txn-type) should be marked, not capture. After making that change,the void was successful. I assume that this is necessary, as thecustomer's CyberCash account is set up to automark and autosettle thepurchases. As such, am I mistaken in assuming that this is the reasonwhy capture does not work? Since the purchase is marked immediately,it cannot be voided by telling the cybercash server that it needs tovoid a capture. It needs to void a mark.Under this theory, once the purchase is settled, I assume that this voidroutine would not work, as the transaction type would need to be changedto settled. Also, what type of transaction type would I need to usein order to allow my customer to process a credit, for an item notlisted in the orders.db? He has a client that called himand told himthat she had been overcharged. Can he just process a credit for heraccount, even though there may not be an order in the orders.db? Can hejust process a partial refund of a purchase, or issue a blanket refundof any value, just to get a customer off his back? If so, what type oftransaction type would be needed?Thanks for the help,Dennis-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Dennis J. Bonsall, Jr.

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