Re: WebMerchant Question

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 33918
interpreted = N
texte = >[ShowIf [payMethod]=VO] > [text]content=[encrypt >method=cybercash&seed=[seed]]txn-type=capture&order-id=[SequenceNumbe >r][/encrypt][/text] > > [text]_command=void[/text] >[/ShowIf] > >After talking to CyberCash, they told me that the transaction type >(txn-type) should be marked, not capture. After making that change, >the void was successful. I assume that this is necessary, as the >customer's CyberCash account is set up to automark and autosettle the >purchases. As such, am I mistaken in assuming that this is the reason >why capture does not work? Since the purchase is marked immediately, >it cannot be voided by telling the cybercash server that it needs to >void a capture. It needs to void a mark.You are probably right. Part of the problem is that we do not know in advance how the particular merchant account is set up. In our tests here we successfully void, but that is probably because we do not have auto-mark or auto-settle turned on.>Under this theory, once the purchase is settled, I assume that this void >routine would not work, as the transaction type would need to be changed >to settled.Yes, absolutely. A void can only 'undo' a transaction that has not been committed (settled).>Also, what type of transaction type would I need to use >in order to allow my customer to process a credit, for an item not >listed in the orders.db?In those cases we recommend the merchant go straight to the CyberCash web pages and use their interface to credit money. This way they can also see the transaction history from CyberCash's point of view to verify other activity.Technical Support ********************************** Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) 16855 West Bernardo Drive, #380 | ------------------------- San Diego, CA 92127 | Software & Site Development WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com Fax: (858) 675-0372 **********************************------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: WebMerchant Question (WebDNA Support 2000)
  2. WebMerchant Question (Dennis J. Bonsall, Jr. 2000)
  3. Re: Alex's detailed WebMerchant questions (Alex McCombie 1998)
  4. Re: Alex's detailed WebMerchant questions (PCS Technical Support 1998)
  5. Re: WebMerchant Question (Sandra L. Pitner 1998)
  6. Re: WebMerchant Question (Larry Hewitt 1998)
  7. WebMerchant Question (Larry Hewitt 1998)
>[ShowIf [payMethod]=VO] > [text]content=[encrypt >method=cybercash&seed=[seed]]txn-type=capture&order-id=[SequenceNumbe >r][/encrypt][/text] > > [text]_command=void[/text] >[/ShowIf] > >After talking to CyberCash, they told me that the transaction type >(txn-type) should be marked, not capture. After making that change, >the void was successful. I assume that this is necessary, as the >customer's CyberCash account is set up to automark and autosettle the >purchases. As such, am I mistaken in assuming that this is the reason >why capture does not work? Since the purchase is marked immediately, >it cannot be voided by telling the cybercash server that it needs to >void a capture. It needs to void a mark.You are probably right. Part of the problem is that we do not know in advance how the particular merchant account is set up. In our tests here we successfully void, but that is probably because we do not have auto-mark or auto-settle turned on.>Under this theory, once the purchase is settled, I assume that this void >routine would not work, as the transaction type would need to be changed >to settled.Yes, absolutely. A void can only 'undo' a transaction that has not been committed (settled).>Also, what type of transaction type would I need to use >in order to allow my customer to process a credit, for an item not >listed in the orders.db?In those cases we recommend the merchant go straight to the CyberCash web pages and use their interface to credit money. This way they can also see the transaction history from CyberCash's point of view to verify other activity.Technical Support ********************************** Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) 16855 West Bernardo Drive, #380 | ------------------------- San Diego, CA 92127 | Software & Site Development WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com Fax: (858) 675-0372 **********************************------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ WebDNA Support

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