Re: SMITH MICRO: FW: Emailer stops on Win 2000
This WebDNA talk-list message is from 2002
It keeps the original formatting.
numero = 45587
interpreted = N
texte = Karl,We do appreciate the input. Like everyone else, we have to prioritize tasks against our available resources, and that means that some issues will get addressed ahead of others. Sometimes that means fixes to critical bugs will get more attention than those that have a viable work around. Sometimes that will mean that we'll apply our resources to working on new enhancements that our customer base views as high value instead of issues that have a viable work around. But even issues with a work around can become sufficiently annoying to enough people or frequency that they eventually become more critical to address. Our 4.5.1 maintenance release will be out soon, so I'll talk to Scott about where this fits in our list of priorities and what would be involved in investigating it further. Thanks.Phil B.-----Original Message----- From: Karl Schroll [mailto:schroll@digitalfrontier.com] Sent: Wednesday, November 20, 2002 11:06 AM To: WebDNA-Talk@talk.smithmicro.com Subject: Re: SMITH MICRO: FW: Emailer stops on Win 2000Doubtful. There is no network outage when this happens. There is nothing written in the Emaillog file maintained by WebCatalog when this happens (ie, can't connect to mail server etc.). Email just stops going out and the only thing that fixes it is reboot or webcat restart. This is now happening about daily, and as I said I will give terminal access so you can see for yourself.We are throwing in the towel and will use Windows' smtp server. But SM should look into this. They should also pick up the ball on the Mac Emailer attachment problem I reported about a year ago (and Scott initally looked at but then dropped).Most vendors would not be content to let their customers have to resort to alternative products (SIMS, Windows smtp) just to get their product to handle critical functionality, such as sending email from a website. It's sort of a joke that the answer to these problems is to find another software product to deal with WebCatalog's shortcomings. > From: Scott Anderson
> Reply-To: (WebCatalog Talk) > Date: Tue, 19 Nov 2002 13:20:31 -0800 > To: (WebCatalog Talk) > Subject: Re: SMITH MICRO: FW: Emailer stops on Win 2000 > > There used to be a problem where the emailer would get stuck trying to send > an email file that was empty. But this was fixed a while ago, and probably > does not apply to your situation. > > I have not heard any other reports like this for the Windows platform, and > we have several servers here running 4.5, without any emailer issues. Could > this be a network connectivity, or SMTP server issue? ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Associated Messages, from the most recent to the oldest:
Karl,We do appreciate the input. Like everyone else, we have to prioritize tasks against our available resources, and that means that some issues will get addressed ahead of others. Sometimes that means fixes to critical bugs will get more attention than those that have a viable work around. Sometimes that will mean that we'll apply our resources to working on new enhancements that our customer base views as high value instead of issues that have a viable work around. But even issues with a work around can become sufficiently annoying to enough people or frequency that they eventually become more critical to address. Our 4.5.1 maintenance release will be out soon, so I'll talk to Scott about where this fits in our list of priorities and what would be involved in investigating it further. Thanks.Phil B.-----Original Message----- From: Karl Schroll [mailto:schroll@digitalfrontier.com] Sent: Wednesday, November 20, 2002 11:06 AM To: WebDNA-Talk@talk.smithmicro.com Subject: Re: SMITH MICRO: FW: Emailer stops on Win 2000Doubtful. There is no network outage when this happens. There is nothing written in the Emaillog file maintained by WebCatalog when this happens (ie, can't connect to mail server etc.). Email just stops going out and the only thing that fixes it is reboot or webcat restart. This is now happening about daily, and as I said I will give terminal access so you can see for yourself.We are throwing in the towel and will use Windows' smtp server. But SM should look into this. They should also pick up the ball on the Mac Emailer attachment problem I reported about a year ago (and Scott initally looked at but then dropped).Most vendors would not be content to let their customers have to resort to alternative products (SIMS, Windows smtp) just to get their product to handle critical functionality, such as sending email from a website. It's sort of a joke that the answer to these problems is to find another software product to deal with WebCatalog's shortcomings. > From: Scott Anderson > Reply-To: (WebCatalog Talk) > Date: Tue, 19 Nov 2002 13:20:31 -0800 > To: (WebCatalog Talk) > Subject: Re: SMITH MICRO: FW: Emailer stops on Win 2000 > > There used to be a problem where the emailer would get stuck trying to send > an email file that was empty. But this was fixed a while ago, and probably > does not apply to your situation. > > I have not heard any other reports like this for the Windows platform, and > we have several servers here running 4.5, without any emailer issues. Could > this be a network connectivity, or SMTP server issue? ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Phillip Bonesteele
DOWNLOAD WEBDNA NOW!
Top Articles:
Talk List
The WebDNA community talk-list is the best place to get some help: several hundred extremely proficient programmers with an excellent knowledge of WebDNA and an excellent spirit will deliver all the tips and tricks you can imagine...
Related Readings:
Triggers NOT stopping as it should... (2000)
Editing Users.db (1997)
WebCatalog2 Feature Feedback (1996)
Searchable list archive (1997)
[taxRate] [TaxTotal] ? (1997)
Random Number Generator works for Ranges of Numbers (1997)
OT Weird Messenger Service message (2002)
I try hard to think positively (1998)
Re:Change WebDNA-Talk Mail due to no digest for 1wk (1997)
Multiple Newcarts (1996)
formulas.db (1999)
European Convention (2004)
range search (2002)
Loop into field (1998)
WebDNA Verison 4.5 (2002)
Applescript, WebDNA, and PDF (1997)
Search design (1997)
Re:no [search] with NT (1997)
listfiles, moving files (1998)
WebCat2.0b15-to many nested [xx] tags (1997)