Re: SMITH MICRO: FW: Emailer stops on Win 2000

This WebDNA talk-list message is from

2002


It keeps the original formatting.
numero = 45585
interpreted = N
texte = Doubtful. There is no network outage when this happens. There is nothing written in the Emaillog file maintained by WebCatalog when this happens (ie, can't connect to mail server etc.). Email just stops going out and the only thing that fixes it is reboot or webcat restart. This is now happening about daily, and as I said I will give terminal access so you can see for yourself.We are throwing in the towel and will use Windows' smtp server. But SM should look into this. They should also pick up the ball on the Mac Emailer attachment problem I reported about a year ago (and Scott initally looked at but then dropped).Most vendors would not be content to let their customers have to resort to alternative products (SIMS, Windows smtp) just to get their product to handle critical functionality, such as sending email from a website. It's sort of a joke that the answer to these problems is to find another software product to deal with WebCatalog's shortcomings. > From: Scott Anderson > Reply-To: (WebCatalog Talk) > Date: Tue, 19 Nov 2002 13:20:31 -0800 > To: (WebCatalog Talk) > Subject: Re: SMITH MICRO: FW: Emailer stops on Win 2000 > > There used to be a problem where the emailer would get stuck trying to send > an email file that was empty. But this was fixed a while ago, and probably > does not apply to your situation. > > I have not heard any other reports like this for the Windows platform, and > we have several servers here running 4.5, without any emailer issues. Could > this be a network connectivity, or SMTP server issue? ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: SMITH MICRO: FW: Emailer stops on Win 2000 (Phillip Bonesteele 2002)
  2. Re: SMITH MICRO: FW: Emailer stops on Win 2000 (Karl Schroll 2002)
  3. Re: SMITH MICRO: FW: Emailer stops on Win 2000 (Bob Minor 2002)
  4. Re: SMITH MICRO: FW: Emailer stops on Win 2000 (Karl Schroll 2002)
  5. Re: SMITH MICRO: FW: Emailer stops on Win 2000 (Bob Minor 2002)
  6. Re: SMITH MICRO: FW: Emailer stops on Win 2000 (Scott Anderson 2002)
  7. SMITH MICRO: FW: Emailer stops on Win 2000 (Karl Schroll 2002)
Doubtful. There is no network outage when this happens. There is nothing written in the Emaillog file maintained by WebCatalog when this happens (ie, can't connect to mail server etc.). Email just stops going out and the only thing that fixes it is reboot or webcat restart. This is now happening about daily, and as I said I will give terminal access so you can see for yourself.We are throwing in the towel and will use Windows' smtp server. But SM should look into this. They should also pick up the ball on the Mac Emailer attachment problem I reported about a year ago (and Scott initally looked at but then dropped).Most vendors would not be content to let their customers have to resort to alternative products (SIMS, Windows smtp) just to get their product to handle critical functionality, such as sending email from a website. It's sort of a joke that the answer to these problems is to find another software product to deal with WebCatalog's shortcomings. > From: Scott Anderson > Reply-To: (WebCatalog Talk) > Date: Tue, 19 Nov 2002 13:20:31 -0800 > To: (WebCatalog Talk) > Subject: Re: SMITH MICRO: FW: Emailer stops on Win 2000 > > There used to be a problem where the emailer would get stuck trying to send > an email file that was empty. But this was fixed a while ago, and probably > does not apply to your situation. > > I have not heard any other reports like this for the Windows platform, and > we have several servers here running 4.5, without any emailer issues. Could > this be a network connectivity, or SMTP server issue? ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Karl Schroll

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