Re: WebDNA 5.0 Questions

This WebDNA talk-list message is from

2003


It keeps the original formatting.
numero = 47795
interpreted = N
texte = On 2/14/03 6:15 PM, Doug Deck wrote:> Commerce Edition. ....... Commerce Edition 5.0 is also a single-website > license. Commerce 4.x was unlimited. This huge back-peddle is exactly where I think the unjustifiable mistake is being made.> Obviously, someone currently > hosting dozens or hundreds of websites on a single WebDNA license will want > to consider Enterprise Edition; in addition to being able to host any number > of websites, each one can be sandboxed, delivering greater value and > security to the customer.A the risk of sounding ungrateful let me try to put into words my ongoing concern with this policy. I am all too aware of the need to have WebDNA more widely accepted. We have tried to swim against the tide at every opportunity to capture traditional (ASP< ORACLE< PHP) projects and migrate them to WebDNA. I would say our success at that has been moderate. As a result, we have driven the sale of WebDNA licenses for the customers that chose to host on their own (apart from us). However, the majority of of our WebDNA projects have fallen to in-house hosting and as such have all fallen under our primary license. This is further aggravated as I have several (dozens) of internal projects that currently 'live' in different directories under our primary server. So my main directory is weighed down with a combination of paying clients and non-paying internal projects. Along comes sandbox. Primarily it offers what we have all identified as a need for years - a secure environment between directories. Unfortunately this policy (assuming it is based on directories under the same server) takes that need and slaps it with a new price tag. Now don't get me wrong, we fully expected a new price tag to go from the 4.x environment to the 5.x. In fact I have prepared our people for the typical $1000 we have seen in the past. In the true sense of the upgrade I am referring to the current 'unlimited' license we own for 4.x (unlimited is a word specifically used by the preference files associated with the serial number in use). Instead, in order to keep that 'unlimited' use, and not be relegated to an outdated version (for which support will grow increasingly more of an issue), we are being asked to pay $3000 which if memory serves was the price of our original software (not including the multiple upgrade fees along the way which nearly totals the original amount over again). I am failing to see how this could be considered reasonable. One might say, Listen Alex, you paid 3k for the software years ago, having to pay that again years later for a dramatically improved package isnt unreasonable. I would whole-heartedly agree with that statement sans one point... The reason we continued to upgrade at every version for the software was 2 fold. 1. To benefit from the new features. 2. To keep ourselves out of the position of having to jump multiple versions which almost always costs nearly as much as the original purchase. It seems that we have failed to prevent number 2 from happening. Kind of feel like we have stepped in number 2 as a matter of fact. Someone else might say, Just move all the in-house projects into the same directory and you can use one sandbox on it. That's an idea. I suppose I would have to deal with the thousands of outside links that would be broken now because of the path name change with some big time 404 file work :-( (and no we do not use Virtual Hosts). Ultimately I am going to find myself FORCED to pay the full purchase price again to simply maintain my upgrade path because I have put too much life blood into WebDNA to back out now. Staying with a old version is probably something we will have to do for a while (mostly because of the triple amount expected on the upgrade fee). Unfortunately this, in my opinion, unreasonable upgrade path is also coinciding with other business factors which will delay (painfully) any upgrade...though that is my issue ultimately at the end of the day. And before anyone says Quit your bitchin and just upgrade for 500 the commerce edition let me point out that the moment I do, my $500 dollar purchase instantly takes my current unlimited version and cripples it to one website. Here is a humble, yet serious suggestion.... Revise your upgrade policy to allow for a 1,000 upgrade for the commerce addition that runs in an unlimited fashion as the current version does. Its near what we are used to paying anyhow for WebDNA upgrades. Though steep from a percentage perspective, at least it doesn't force the long time loyal users of WebDNA to choose between starting from scratch (cost wise) or forever staying in a version that is destined to stagnation because they have no upgrade policy that will maintain their core functionality and 'unlimited licenseWith luck many of those users will then decide to pay the additional 2k (yes the difference between the commerce unlimited and the Enterprise version) to upgrade to the flagship version. At least that way those who are not prepared to go the whole way are not orphaned with an old version.Alex Alex J McCombie New World Media Chief Information Officer Drawer 607 800/724.8973 Fair Haven, NY 13064 Alex@NewWorldMedia.com http://OurClients.comInterface Designer WebDNA Programmer Database Designer------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: WebDNA 5.0 Questions (andy mowrey 2003)
  2. Re: WebDNA 5.0 Questions (Dale's Stuff 2003)
  3. Re: WebDNA 5.0 Questions (Alex McCombie 2003)
  4. Re: WebDNA 5.0 Questions (Brian Fries 2003)
  5. Re: WebDNA 5.0 Questions (Doug Deck 2003)
  6. Re: WebDNA 5.0 Questions (Alex McCombie 2003)
  7. Re: WebDNA 5.0 Questions (Brian B. Burton 2003)
  8. Re: WebDNA 5.0 Questions (Paul Willis 2003)
  9. Re: WebDNA 5.0 Questions (Brian B. Burton 2003)
  10. Re: WebDNA 5.0 Questions (Alex McCombie 2003)
  11. Re: WebDNA 5.0 Questions (Kenneth Grome 2003)
  12. Re: WebDNA 5.0 Questions (Scott Anderson 2003)
  13. Re: WebDNA 5.0 Questions (Kenneth Grome 2003)
  14. Re: WebDNA 5.0 Questions (Brian Fries 2003)
  15. Re: WebDNA 5.0 Questions (mmilists 2003)
  16. Re: WebDNA 5.0 Questions (Alex McCombie 2003)
  17. Re: WebDNA 5.0 Questions (Doug Deck 2003)
  18. Re: WebDNA 5.0 Questions (Doug Deck 2003)
  19. Re: WebDNA 5.0 Questions (Palle Bo Nielsen 2003)
  20. Re: WebDNA 5.0 Questions (Brian Fries 2003)
  21. Re: WebDNA 5.0 Questions (Brian B. Burton 2003)
  22. Re: WebDNA 5.0 Questions (Alex McCombie 2003)
  23. Re: WebDNA 5.0 Questions (Nitai @ ComputerOil 2003)
  24. Re: WebDNA 5.0 Questions (Gary Krockover 2003)
  25. Re: WebDNA 5.0 Questions (Donovan 2003)
  26. Re: WebDNA 5.0 Questions (Nitai @ ComputerOil 2003)
  27. Re: WebDNA 5.0 Questions (Gary Krockover 2003)
  28. Re: WebDNA 5.0 Questions (Nitai @ ComputerOil 2003)
  29. WebDNA 5.0 Questions (Palle B. Nielsen 2003)
On 2/14/03 6:15 PM, Doug Deck wrote:> Commerce Edition. ....... Commerce Edition 5.0 is also a single-website > license. Commerce 4.x was unlimited. This huge back-peddle is exactly where I think the unjustifiable mistake is being made.> Obviously, someone currently > hosting dozens or hundreds of websites on a single WebDNA license will want > to consider Enterprise Edition; in addition to being able to host any number > of websites, each one can be sandboxed, delivering greater value and > security to the customer.A the risk of sounding ungrateful let me try to put into words my ongoing concern with this policy. I am all too aware of the need to have WebDNA more widely accepted. We have tried to swim against the tide at every opportunity to capture traditional (ASP< ORACLE< PHP) projects and migrate them to WebDNA. I would say our success at that has been moderate. As a result, we have driven the sale of WebDNA licenses for the customers that chose to host on their own (apart from us). However, the majority of of our WebDNA projects have fallen to in-house hosting and as such have all fallen under our primary license. This is further aggravated as I have several (dozens) of internal projects that currently 'live' in different directories under our primary server. So my main directory is weighed down with a combination of paying clients and non-paying internal projects. Along comes sandbox. Primarily it offers what we have all identified as a need for years - a secure environment between directories. Unfortunately this policy (assuming it is based on directories under the same server) takes that need and slaps it with a new price tag. Now don't get me wrong, we fully expected a new price tag to go from the 4.x environment to the 5.x. In fact I have prepared our people for the typical $1000 we have seen in the past. In the true sense of the upgrade I am referring to the current 'unlimited' license we own for 4.x (unlimited is a word specifically used by the preference files associated with the serial number in use). Instead, in order to keep that 'unlimited' use, and not be relegated to an outdated version (for which support will grow increasingly more of an issue), we are being asked to pay $3000 which if memory serves was the price of our original software (not including the multiple upgrade fees along the way which nearly totals the original amount over again). I am failing to see how this could be considered reasonable. One might say, Listen Alex, you paid 3k for the software years ago, having to pay that again years later for a dramatically improved package isnt unreasonable. I would whole-heartedly agree with that statement sans one point... The reason we continued to upgrade at every version for the software was 2 fold. 1. To benefit from the new features. 2. To keep ourselves out of the position of having to jump multiple versions which almost always costs nearly as much as the original purchase. It seems that we have failed to prevent number 2 from happening. Kind of feel like we have stepped in number 2 as a matter of fact. Someone else might say, Just move all the in-house projects into the same directory and you can use one sandbox on it. That's an idea. I suppose I would have to deal with the thousands of outside links that would be broken now because of the path name change with some big time 404 file work :-( (and no we do not use Virtual Hosts). Ultimately I am going to find myself FORCED to pay the full purchase price again to simply maintain my upgrade path because I have put too much life blood into WebDNA to back out now. Staying with a old version is probably something we will have to do for a while (mostly because of the triple amount expected on the upgrade fee). Unfortunately this, in my opinion, unreasonable upgrade path is also coinciding with other business factors which will delay (painfully) any upgrade...though that is my issue ultimately at the end of the day. And before anyone says Quit your bitchin and just upgrade for 500 the commerce edition let me point out that the moment I do, my $500 dollar purchase instantly takes my current unlimited version and cripples it to one website. Here is a humble, yet serious suggestion.... Revise your upgrade policy to allow for a 1,000 upgrade for the commerce addition that runs in an unlimited fashion as the current version does. Its near what we are used to paying anyhow for WebDNA upgrades. Though steep from a percentage perspective, at least it doesn't force the long time loyal users of WebDNA to choose between starting from scratch (cost wise) or forever staying in a version that is destined to stagnation because they have no upgrade policy that will maintain their core functionality and 'unlimited licenseWith luck many of those users will then decide to pay the additional 2k (yes the difference between the commerce unlimited and the Enterprise version) to upgrade to the flagship version. At least that way those who are not prepared to go the whole way are not orphaned with an old version.Alex Alex J McCombie New World Media Chief Information Officer Drawer 607 800/724.8973 Fair Haven, NY 13064 Alex@NewWorldMedia.com http://OurClients.comInterface Designer WebDNA Programmer Database Designer------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Alex McCombie

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