Re: interesting
This WebDNA talk-list message is from 2003
It keeps the original formatting.
numero = 48299
interpreted = N
texte = Phil,On Monday, March 3, 2003, at 02:22 PM, Phillip Bonesteele wrote:> > The purpose of this talk list is to serve the WebDNA community, so if > the > community members feel that any particular member or thread doesn't > add any > constructive value, they can vote with their delete keys or spam > filters. > > The below is simply baseless conjecture...Sorry but you are simply wrong here. It is a fact that people have been kicked off this list in the past for expressing a view that certain SMSI employees didn't like. It is a fact that people have been left on the list but banned from posting. It is a fact that I was told that my name was put on a list to refuse me support on the phone and to refuse to allow me to speak to anyone at the company other than the receptionist.And it is a fact that I was removed from this list with no message within a short time after responding to a private email from Doug. If this is what 'customer service' is coming to you have far more problems then an unpopular pricing structure.You may not like it and may not want to admit it, but there have been many poor decisions made by SMSI as regards to customer service in the past. And many (maybe even most, who knows) were probably before you were with the company, that I don't know. But the facts do not change just because you may not wish to admit to them.> Phil B.If you care to discuss this off list that would be fine with me. but as you continued this thread publicly, I am responding in kind.> > -----Original Message----- > From: dale [mailto:stuff@colony.net] > Sent: Friday, February 28, 2003 9:41 PM > To: WebDNA Talk > Subject: interesting > > Hmm.... I wonder if anyone else got kicked off this list recently. > > could it be because I pointed out how poor the 3.x to 4.x upgrade was > handled? Or disagreement about the 5.x pricing. Or > maybe the personal email I got from doug bitching to me about my post? > > I guess if this is SMSI's answer to people not agreeing with them then > they have far worse problems then just a poor > upgrade policy. > > So I wonder, did anyone else get dropped as well? Especially anyone > that expressed dis-satisfaction with the posted upgrade > policy. of this list is at: http://webdna.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list
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Associated Messages, from the most recent to the oldest:
Phil,On Monday, March 3, 2003, at 02:22 PM, Phillip Bonesteele wrote:> > The purpose of this Talk List is to serve the WebDNA community, so if > the > community members feel that any particular member or thread doesn't > add any > constructive value, they can vote with their delete keys or spam > filters. > > The below is simply baseless conjecture...Sorry but you are simply wrong here. It is a fact that people have been kicked off this list in the past for expressing a view that certain SMSI employees didn't like. It is a fact that people have been left on the list but banned from posting. It is a fact that I was told that my name was put on a list to refuse me support on the phone and to refuse to allow me to speak to anyone at the company other than the receptionist.And it is a fact that I was removed from this list with no message within a short time after responding to a private email from Doug. If this is what 'customer service' is coming to you have far more problems then an unpopular pricing structure.You may not like it and may not want to admit it, but there have been many poor decisions made by SMSI as regards to customer service in the past. And many (maybe even most, who knows) were probably before you were with the company, that I don't know. But the facts do not change just because you may not wish to admit to them.> Phil B.If you care to discuss this off list that would be fine with me. but as you continued this thread publicly, I am responding in kind.> > -----Original Message----- > From: dale [mailto:stuff@colony.net] > Sent: Friday, February 28, 2003 9:41 PM > To: WebDNA Talk > Subject: interesting > > Hmm.... I wonder if anyone else got kicked off this list recently. > > could it be because I pointed out how poor the 3.x to 4.x upgrade was > handled? Or disagreement about the 5.x pricing. Or > maybe the personal email I got from doug bitching to me about my post? > > I guess if this is SMSI's answer to people not agreeing with them then > they have far worse problems then just a poor > upgrade policy. > > So I wonder, did anyone else get dropped as well? Especially anyone > that expressed dis-satisfaction with the posted upgrade > policy. of this list is at: http://webdna.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
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