Re: Strange intermittent WebDNA problems Workaround

This WebDNA talk-list message is from

2008


It keeps the original formatting.
numero = 70278
interpreted = N
texte = One of the servers we have had problems are still on 4.5.1. Best, Christer ************************************************************* Christer Olsson PO Box 9160 Phone +46 40 25 85 85 Ljusa Id=E9er AB SE-200 39 Malmo Fax +46 40 25 85 89 Kantyxegatan 5 Sweden http://www.ljusaideer.se 20 maj 2008 kl. 18.38 skrev Colin Sidwell: > Hi, > > I believe that the phoning home thing was introduced in version 5, =20 > can anyone confirm this and if so is there anyone still using v4 and =20= > if so, are they having problems? > > As a side issue, SM are still using DNA for their site, so perhaps =20 > they are also having the same issue? > > Regards, > > Colin > > > Stuart Tremain wrote: >> For you guys that are using Mac OSX Server you should be able to =20 >> use little snitch to see when WebDNA is calling home. Look for =20 >> calls to http://license.smithmicro.com >> If the calls coincide with the crash, you have then worked out the =20= >> first part of the problem. If you can work out what the call is and =20= >> the expected response you can use "hosts" to route the call back to =20= >> your own server. This is mostly theory but I would be interested to =20= >> see what you come up with. >> On 20/05/2008, at 10:42 PM, Terry Wilson wrote: >>> Makes sense that the new acquisition would lead to server =20 >>> upgrades; maybe E Frontier came with better servers or something. =20= >>> You know how that is... get a new computer, and use it as a chance =20= >>> to do some housecleaning. >>> >>> "What's this 'Phone Home' utilty? Anybody know? Do we need it?" >>> >>> "Nah... it's old; probably just some shareware from 90s. Leave it =20= >>> behind." >>> >>> I can see something like that happening. >>> >>> Terry >>> >>>> Message-ID: <4831F6C2.1050402@euca.us> >>>> Date: Mon, 19 May 2008 16:53:06 -0500 >>>> From: Donovan Brooke >>>> Subject: Re: Strange intermittent WebDNA problems Workaround >>>> Content-Type: text/plain; charset=3Dus-ascii; format=3Dflowed >>>> Content-Transfer-Encoding: 7bit >>>> >>>> webmaster wrote: >>>>> Purely as an FYI as it relates to the potential call home issue =20= >>>>> of WebCat. Smith Micro recently purchased E Frontier Software's =20= >>>>> Poser and their 3D content store. Now when you file a support =20 >>>>> ticket and or get a response from the Poser (SmithMicro) support =20= >>>>> team, the domain of their mail server is a voice from the past, =20= >>>>> or "pacific-coast.com" The timing of the SM support people using =20= >>>>> the pacific-coast.com domain and when I started seeing webCat =20 >>>>> dying issue are about the same. >>>> >>>> That domain name has always been their "mail" domain (since they =20= >>>> acquired PCS). >>>> >>>> Donovan >>> >>> --=20 >>> Terry Wilson | terry@terryfic.com | http://terryfic.com >>> http://WhosComing.com - a simplified, affordable online =20 >>> reservation system >>> http://TightJacket.com -- stylish protection for your laptop >>> = --------------------------------------------------------------------------= >>> Attitude is the only difference between ordeal and adventure. >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to = >> > >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to = > > >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to = > > Web Archive of this list is at: http://webdna.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  2. Re: Strange intermittent WebDNA problems Workaround ( Terry Wilson 2008)
  3. Re: Strange intermittent WebDNA problems Workaround ( "Michael A. DeLorenzo" 2008)
  4. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  5. Re: Strange intermittent WebDNA problems Workaround ( "Robie Blair" 2008)
  6. Re: Strange intermittent WebDNA problems Workaround ( Christer Olsson 2008)
  7. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  8. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  9. Re: Strange intermittent WebDNA problems Workaround ( Pat McCormick 2008)
  10. Re: Strange intermittent WebDNA problems Workaround ( Bob Minor 2008)
  11. Re: Strange intermittent WebDNA problems Workaround ( Mark Bergkvist 2008)
  12. Re: Strange intermittent WebDNA problems Workaround ( "Dennis J. Bonsall, Jr." 2008)
  13. Re: Strange intermittent WebDNA problems Workaround ( Lester 2008)
  14. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  15. Re: Strange intermittent WebDNA problems Workaround ( "Planet DJ (Chris W.)" 2008)
  16. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  17. Re: Strange intermittent WebDNA problems Workaround ( Chris 2008)
  18. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  19. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  20. Re: Strange intermittent WebDNA problems Workaround ( Terry Wilson 2008)
  21. Re: Strange intermittent WebDNA problems Workaround ( Donovan Brooke 2008)
  22. Re: Strange intermittent WebDNA problems Workaround ( webmaster 2008)
  23. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  24. Re: Strange intermittent WebDNA problems Workaround ( Rob 2008)
  25. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
One of the servers we have had problems are still on 4.5.1. Best, Christer ************************************************************* Christer Olsson PO Box 9160 Phone +46 40 25 85 85 Ljusa Id=E9er AB SE-200 39 Malmo Fax +46 40 25 85 89 Kantyxegatan 5 Sweden http://www.ljusaideer.se 20 maj 2008 kl. 18.38 skrev Colin Sidwell: > Hi, > > I believe that the phoning home thing was introduced in version 5, =20 > can anyone confirm this and if so is there anyone still using v4 and =20= > if so, are they having problems? > > As a side issue, SM are still using DNA for their site, so perhaps =20 > they are also having the same issue? > > Regards, > > Colin > > > Stuart Tremain wrote: >> For you guys that are using Mac OSX Server you should be able to =20 >> use little snitch to see when WebDNA is calling home. Look for =20 >> calls to http://license.smithmicro.com >> If the calls coincide with the crash, you have then worked out the =20= >> first part of the problem. If you can work out what the call is and =20= >> the expected response you can use "hosts" to route the call back to =20= >> your own server. This is mostly theory but I would be interested to =20= >> see what you come up with. >> On 20/05/2008, at 10:42 PM, Terry Wilson wrote: >>> Makes sense that the new acquisition would lead to server =20 >>> upgrades; maybe E Frontier came with better servers or something. =20= >>> You know how that is... get a new computer, and use it as a chance =20= >>> to do some housecleaning. >>> >>> "What's this 'Phone Home' utilty? Anybody know? Do we need it?" >>> >>> "Nah... it's old; probably just some shareware from 90s. Leave it =20= >>> behind." >>> >>> I can see something like that happening. >>> >>> Terry >>> >>>> Message-ID: <4831F6C2.1050402@euca.us> >>>> Date: Mon, 19 May 2008 16:53:06 -0500 >>>> From: Donovan Brooke >>>> Subject: Re: Strange intermittent WebDNA problems Workaround >>>> Content-Type: text/plain; charset=3Dus-ascii; format=3Dflowed >>>> Content-Transfer-Encoding: 7bit >>>> >>>> webmaster wrote: >>>>> Purely as an FYI as it relates to the potential call home issue =20= >>>>> of WebCat. Smith Micro recently purchased E Frontier Software's =20= >>>>> Poser and their 3D content store. Now when you file a support =20 >>>>> ticket and or get a response from the Poser (SmithMicro) support =20= >>>>> team, the domain of their mail server is a voice from the past, =20= >>>>> or "pacific-coast.com" The timing of the SM support people using =20= >>>>> the pacific-coast.com domain and when I started seeing webCat =20 >>>>> dying issue are about the same. >>>> >>>> That domain name has always been their "mail" domain (since they =20= >>>> acquired PCS). >>>> >>>> Donovan >>> >>> --=20 >>> Terry Wilson | terry@terryfic.com | http://terryfic.com >>> http://WhosComing.com - a simplified, affordable online =20 >>> reservation system >>> http://TightJacket.com -- stylish protection for your laptop >>> = --------------------------------------------------------------------------= >>> Attitude is the only difference between ordeal and adventure. >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to = >> > >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to = > > >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to = > > Web Archive of this list is at: http://webdna.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Christer Olsson

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