Re: Strange intermittent WebDNA problems Workaround
This WebDNA talk-list message is from 2008
It keeps the original formatting.
numero = 70279
interpreted = N
texte = I am still running 4.5.1 on Windows and have these problems too. A couple of years ago, I got a call from my ISP because Smith-Micro contacted them and told them that I was running an illegal serial number on my server. My ISP wanted to shut my server down because of this. After ripping into Smith-Micro for making such a mistake and handling it so poorly, they reissued me a different serial number that didn't conflict with some other serial number they issued. With that said, when WebDNA calls home, the serial number is one of this things that gets passed, along with an IP address, and who knows what else. They really should issue a patch to fix this. After all, one could view this as a 'denial of service' that causes the software to fail. Someone wanna report them to the FBI? ;-) Robie Robie Blair Manager of Web Technology BlairCraft, LLC www.BlairCraft.com rblair@blaircraft.com 719.930.9571 -----Original Message----- From: Colin Sidwell [mailto:webdna@idealinternet.co.uk] Sent: Tuesday, May 20, 2008 10:39 AM Subject: Re: Strange intermittent WebDNA problems Workaround Hi, I believe that the phoning home thing was introduced in version 5, can anyone confirm this and if so is there anyone still using v4 and if so, are they having problems? As a side issue, SM are still using DNA for their site, so perhaps they are also having the same issue? Regards, Colin Stuart Tremain wrote: > For you guys that are using Mac OSX Server you should be able to use > little snitch to see when WebDNA is calling home. Look for calls to > http://license.smithmicro.com > > If the calls coincide with the crash, you have then worked out the first > part of the problem. If you can work out what the call is and the > expected response you can use "hosts" to route the call back to your own > server. This is mostly theory but I would be interested to see what you > come up with. > > > On 20/05/2008, at 10:42 PM, Terry Wilson wrote: > >> Makes sense that the new acquisition would lead to server upgrades; >> maybe E Frontier came with better servers or something. You know how >> that is... get a new computer, and use it as a chance to do some >> housecleaning. >> >> "What's this 'Phone Home' utilty? Anybody know? Do we need it?" >> >> "Nah... it's old; probably just some shareware from 90s. Leave it >> behind." >> >> I can see something like that happening. >> >> Terry >> >>> Message-ID: <4831F6C2.1050402@euca.us> >>> Date: Mon, 19 May 2008 16:53:06 -0500 >>> From: Donovan Brooke
>>> Subject: Re: Strange intermittent WebDNA problems Workaround >>> Content-Type: text/plain; charset=us-ascii; format=flowed >>> Content-Transfer-Encoding: 7bit >>> >>> webmaster wrote: >>>> Purely as an FYI as it relates to the potential call home issue of >>>> WebCat. Smith Micro recently purchased E Frontier Software's Poser >>>> and their 3D content store. Now when you file a support ticket and >>>> or get a response from the Poser (SmithMicro) support team, the >>>> domain of their mail server is a voice from the past, or >>>> "pacific-coast.com" The timing of the SM support people using the >>>> pacific-coast.com domain and when I started seeing webCat dying >>>> issue are about the same. >>> >>> That domain name has always been their "mail" domain (since they >>> acquired PCS). >>> >>> Donovan >> >> -- >> Terry Wilson | terry@terryfic.com | http://terryfic.com >> http://WhosComing.com - a simplified, affordable online reservation >> system >> http://TightJacket.com -- stylish protection for your laptop >> -------------------------------------------------------------------------- >> >> Attitude is the only difference between ordeal and adventure. >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
I am still running 4.5.1 on Windows and have these problems too. A couple of years ago, I got a call from my ISP because Smith-Micro contacted them and told them that I was running an illegal serial number on my server. My ISP wanted to shut my server down because of this. After ripping into Smith-Micro for making such a mistake and handling it so poorly, they reissued me a different serial number that didn't conflict with some other serial number they issued. With that said, when WebDNA calls home, the serial number is one of this things that gets passed, along with an IP address, and who knows what else. They really should issue a patch to fix this. After all, one could view this as a 'denial of service' that causes the software to fail. Someone wanna report them to the FBI? ;-) Robie Robie Blair Manager of Web Technology BlairCraft, LLC www.BlairCraft.com rblair@blaircraft.com 719.930.9571 -----Original Message----- From: Colin Sidwell [mailto:webdna@idealinternet.co.uk] Sent: Tuesday, May 20, 2008 10:39 AM Subject: Re: Strange intermittent WebDNA problems Workaround Hi, I believe that the phoning home thing was introduced in version 5, can anyone confirm this and if so is there anyone still using v4 and if so, are they having problems? As a side issue, SM are still using DNA for their site, so perhaps they are also having the same issue? Regards, Colin Stuart Tremain wrote: > For you guys that are using Mac OSX Server you should be able to use > little snitch to see when WebDNA is calling home. Look for calls to > http://license.smithmicro.com > > If the calls coincide with the crash, you have then worked out the first > part of the problem. If you can work out what the call is and the > expected response you can use "hosts" to route the call back to your own > server. This is mostly theory but I would be interested to see what you > come up with. > > > On 20/05/2008, at 10:42 PM, Terry Wilson wrote: > >> Makes sense that the new acquisition would lead to server upgrades; >> maybe E Frontier came with better servers or something. You know how >> that is... get a new computer, and use it as a chance to do some >> housecleaning. >> >> "What's this 'Phone Home' utilty? Anybody know? Do we need it?" >> >> "Nah... it's old; probably just some shareware from 90s. Leave it >> behind." >> >> I can see something like that happening. >> >> Terry >> >>> Message-ID: <4831F6C2.1050402@euca.us> >>> Date: Mon, 19 May 2008 16:53:06 -0500 >>> From: Donovan Brooke >>> Subject: Re: Strange intermittent WebDNA problems Workaround >>> Content-Type: text/plain; charset=us-ascii; format=flowed >>> Content-Transfer-Encoding: 7bit >>> >>> webmaster wrote: >>>> Purely as an FYI as it relates to the potential call home issue of >>>> WebCat. Smith Micro recently purchased E Frontier Software's Poser >>>> and their 3D content store. Now when you file a support ticket and >>>> or get a response from the Poser (SmithMicro) support team, the >>>> domain of their mail server is a voice from the past, or >>>> "pacific-coast.com" The timing of the SM support people using the >>>> pacific-coast.com domain and when I started seeing webCat dying >>>> issue are about the same. >>> >>> That domain name has always been their "mail" domain (since they >>> acquired PCS). >>> >>> Donovan >> >> -- >> Terry Wilson | terry@terryfic.com | http://terryfic.com >> http://WhosComing.com - a simplified, affordable online reservation >> system >> http://TightJacket.com -- stylish protection for your laptop >> -------------------------------------------------------------------------- >> >> Attitude is the only difference between ordeal and adventure. >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
"Robie Blair"
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