Re: [WebDNA] WebDNA Crashing or Not **YES**

This WebDNA talk-list message is from

2008


It keeps the original formatting.
numero = 100349
interpreted = N
texte = I believe it also coincided with the new, earlier daylight savings time change. But that doesn't explain why it subsided when Donovan and Chris took over. Terry >Hi > >OK that would appear to be a few of us at least where the crashing >has stopped. The only common factor I can think of is that the >license.smithmicro.com link that was used for the phone home stopped >responding to dns queries around that time ago. To me it would seem >logical that the phone home thing was in some way responsible. > >I wonder if anyone (Donovan or Chris) has the history of what that >server did and when it changed. Did something change around February >ish of this year when the crashing all started? Was there some push >by SmithMicro to piss off enough users forcing them to abandon the >product and stop us all moaning at them??? > >Just my thoughts for a rainy Friday. > >Cheers >======================================== >Steve Craig - Asylum Interactive Ltd >Tel +44 1330 860550 Fax +44 1330 860880 >======================================== >http://www.asylumweb.com >Email: steve@asylumweb.com >Skype: s.craig - iChat: steve.craig >======================================== > > >On 18 Jul 2008, at 15:47, Karl Schroll wrote: > >> I am hopefully optimistic that my crashes have ceased as well. >> >> Karl >> >> On Jul 18, 2008, at 8:56 AM, Alex McCombie wrote: >> >>> Unexpected and yet unexplained stretch of no crashing here. >>> Hasn't had to reboot in 9 days. >>> >>> OSX 10.4.11 >>> Webstar 5.4.1 >>> WebDNa WebSTAR V Plug-in version 6.0 >>> >>> >>> Problem with us was that I had written this off to Webstar a lot because it >>> periodically loses connection with its own admin monitor and soft restarts >>> its app. Difficult to determine where the actual problem was. >>> >>> But out of the blue an 8 day stretch and counting. >>> >>> I hate chasing ghosts. >>> >>> Alex >>> >>> >>> >>> On 7/15/08 5:03 PM, "Jym Duane" wrote: >>> >>>> AGAIN - three cheers!! for your part in rebirthing WebDNA! >>>> >>>> Hang in there ( I can personally relate to so many hats and task >>>> overload - been there a lot!) >>>> >>>> I feel this language is the best and will pledge my help where possible >>>> I am trying to find time in very near future to help out, >>>> and I am sure others are too. >>>> >>>> And yes - anyone that is running systems beyond supported levels....try >>>> to run at supported levels - or try a test on on older platform >>>>to confirm. >>>> >>>> our system runs fine until some bad bot hits bad code. >>>> neither are webDNA issues. >>>> have not had a regular crashing issue, >>>> but if i did i would try to move a few sites to a simpler setup (maybe >>>> one at a time) and isolate the issue that way. >>>> >>>> jym >>>> >>>> >>>> Donovan Brooke wrote: >>>>> Chris Wilkinson wrote: >>>>>> Yes, the errors are intermittent. Yes the code, and case is correct. >>>>>> >>>>>> Seriously, the system can't even find it's own admin files!!! I tried >>>>>> to log >>>>>> in to the admin and got: >>>>>> >>>>>> " Error: template >>>>>> 'CGI-Executables/WebCatalogEngine/Admin/Welcome.tpl' not >>>>>> found" >>>>>> >>>>>> >>>>>> Details: >>>>>> OS.....................: Mac OSX 10.3.9 >>>>>> hardware...............: G4 Xserve >>>>>> hardware is X years old: 4 years >>>>>> apache version.........: Apache 2.0.55 (iTools 8.0.5) >>>>>> WebDNA version.........: 6.0a (whatever the last patch was...) >>>>>> approx. size of WebDNA bases in RAM: 2 megs ? >>>>>> RAM size...............: 2 GB >>>>>> >>>>>> crashes randomly.......: ? >>>>>> crashes every X hours..: 72 hrs? >>>>>> Is there a backup system? Yes >>>>>> Any other application running on the same box? No >>>>>> UPS....................: Yes >>>>>> --------------------------------- >>>>>> >>>>>> The logs are chock-full of >>>>>> "www WebDNA[23572]: Could not establish connection with the module." >>>>>> >>>>>> I truly hope that these server instability issues are at the top of your >>>>>> priority list, and that you have gathered the resources to deal with, >>>>>> what I >>>>>> see as an impending fatal flaw of WebDNA. Until you get this handled, >>>>>> any >>>>>> efforts on new features or marketing will be as effective as >>>>>> rearranging the >>>>>> deck chairs on the Titanic. >>>>>> >>>>>> "...can't hold on much longer." >>>>>> >>>>>> Truly concerned, >>>>>> -Chris >>>>> >>>>> >>>>> Chris, >>>>> You are running configurations that are not supported with the >>>>> current WebDNA installers. >>>>> >>>>> Apache 2.0.55 and iTools 8.x are not supported. >>>>> >>>>> Again, I understand the frustration involved with server problems.. and, >>>>> it goes without saying, that our intention is to release a new patch that >>>>> is fully tested with the newer configurations (Apache 2.x and the latest >>>>> iTools). >>>>> >>>>> But let me be clear. It is a *futile* effort for me, or anyone else to >>>>> troubleshoot a server that is running unsupported configurations. >>>>> *Everyone* >>>>> that has reported problems on this new list, and that has given >>>>> server details, so far has been running something unsupported. Hell, >>>>> I don't blame you guys. I want to run new configurations/tools as well. >>>>> However, the trade-off is that you then have no base for pointing >>>>> the finger of blame. >>>>> >>>>> I installed another 6.0a a few weeks ago on another older iMac G4 running >>>>> all supported configurations, and it is running perfectly. I suggest >>>>> everyone that is having problems, for the time being, do that as well. >>>>> It may not get rid of all your problems, but it is the base you must >>>>> build on right now, and people on the list will feel better about >>>>> helping out. >>>>> >>>>> I also want to expose that I am not getting paid with my new title of >>>>> VP... not yet at least! I take time away from my paying clients (which >>>>> they certainly don't like, and my family certainly doesn't like) to >>>>> try and help because I want to see this language survive and the >>>>> WebDNA community grow. I am a WebDNA believer so to speak... I've >>>>> drank the cool-ade and like it. ;-) >>>>> >>>>> So, I say, we all know where WebDNA is at in its current state and >>>>> where it *was* heading before WSC acquired it. Lets stay positive. >>>>> Run supported configurations if you can and give the product a >>>>> little time to catch up to modern day. >>>>> >>>>> Also, a reminder that you guys can help as well! Send me an email >>>>> noting your interest! >>>>> >>>>> >>>>> Donovan >>>>> >>>>> >>>>> >>>>> >>> >>> >>> >> >> -- Terry Wilson | terry@terryfic.com | http://terryfic.com http://WhosComing.com - a simplified, affordable online reservation system http://TightJacket.com -- stylish protection for your laptop -------------------------------------------------------------------------- Attitude is the only difference between ordeal and adventure. Associated Messages, from the most recent to the oldest:

    
  1. Re: [WebDNA] WebDNA Crashing or Not **YES** (Stuart Tremain 2008)
  2. Re: [WebDNA] WebDNA Crashing or Not **YES** (Terry Wilson 2008)
  3. RE: [WebDNA] WebDNA Crashing or Not **YES** ("Robie Blair" 2008)
  4. Re: [WebDNA] WebDNA Crashing or Not **YES** (Steve Craig 2008)
  5. Re: [WebDNA] WebDNA Crashing or Not **YES** (Karl Schroll 2008)
  6. Re: [WebDNA] WebDNA Crashing or Not **YES** (Alex McCombie 2008)
  7. Re: [WebDNA] WebDNA Crashing or Not **YES** (Alex McCombie 2008)
  8. Re: [WebDNA] WebDNA Crashing or Not **YES** (Donovan Brooke 2008)
  9. Re: [WebDNA] WebDNA Crashing or Not **YES** (Jym Duane 2008)
  10. Re: [WebDNA] WebDNA Crashing or Not **YES** (Bob Wallis 2008)
  11. Re: [WebDNA] WebDNA Crashing or Not **YES** (Chris Wilkinson 2008)
  12. Re: [WebDNA] WebDNA Crashing or Not **YES** (Karl Schroll 2008)
  13. Re: [WebDNA] WebDNA Crashing or Not **YES** (World Wide Art 2008)
  14. Re: [WebDNA] WebDNA Crashing or Not **YES** (Gil Poulsen 2008)
  15. Re: [WebDNA] WebDNA Crashing or Not **YES** (Karl Schroll 2008)
  16. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  17. Re: [WebDNA] WebDNA Crashing or Not **YES** (Gil Poulsen 2008)
  18. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  19. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  20. Re: [WebDNA] WebDNA Crashing or Not **YES** (Donovan Brooke 2008)
  21. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  22. Re: [WebDNA] WebDNA Crashing or Not **YES** (Donovan Brooke 2008)
  23. Re: [WebDNA] WebDNA Crashing or Not **YES** (Colin Sidwell 2008)
  24. Re: [WebDNA] WebDNA Crashing or Not **YES** (Chris Wilkinson 2008)
  25. Re: [WebDNA] WebDNA Crashing or Not **YES** (Donovan Brooke 2008)
  26. Re: [WebDNA] WebDNA Crashing or Not **YES** (Steve Craig 2008)
  27. Re: [WebDNA] WebDNA Crashing or Not **YES** ("cw@e-wave.net" 2008)
I believe it also coincided with the new, earlier daylight savings time change. But that doesn't explain why it subsided when Donovan and Chris took over. Terry >Hi > >OK that would appear to be a few of us at least where the crashing >has stopped. The only common factor I can think of is that the >license.smithmicro.com link that was used for the phone home stopped >responding to dns queries around that time ago. To me it would seem >logical that the phone home thing was in some way responsible. > >I wonder if anyone (Donovan or Chris) has the history of what that >server did and when it changed. Did something change around February >ish of this year when the crashing all started? Was there some push >by SmithMicro to piss off enough users forcing them to abandon the >product and stop us all moaning at them??? > >Just my thoughts for a rainy Friday. > >Cheers >======================================== >Steve Craig - Asylum Interactive Ltd >Tel +44 1330 860550 Fax +44 1330 860880 >======================================== >http://www.asylumweb.com >Email: steve@asylumweb.com >Skype: s.craig - iChat: steve.craig >======================================== > > >On 18 Jul 2008, at 15:47, Karl Schroll wrote: > >> I am hopefully optimistic that my crashes have ceased as well. >> >> Karl >> >> On Jul 18, 2008, at 8:56 AM, Alex McCombie wrote: >> >>> Unexpected and yet unexplained stretch of no crashing here. >>> Hasn't had to reboot in 9 days. >>> >>> OSX 10.4.11 >>> Webstar 5.4.1 >>> WebDNa WebSTAR V Plug-in version 6.0 >>> >>> >>> Problem with us was that I had written this off to Webstar a lot because it >>> periodically loses connection with its own admin monitor and soft restarts >>> its app. Difficult to determine where the actual problem was. >>> >>> But out of the blue an 8 day stretch and counting. >>> >>> I hate chasing ghosts. >>> >>> Alex >>> >>> >>> >>> On 7/15/08 5:03 PM, "Jym Duane" wrote: >>> >>>> AGAIN - three cheers!! for your part in rebirthing WebDNA! >>>> >>>> Hang in there ( I can personally relate to so many hats and task >>>> overload - been there a lot!) >>>> >>>> I feel this language is the best and will pledge my help where possible >>>> I am trying to find time in very near future to help out, >>>> and I am sure others are too. >>>> >>>> And yes - anyone that is running systems beyond supported levels....try >>>> to run at supported levels - or try a test on on older platform >>>>to confirm. >>>> >>>> our system runs fine until some bad bot hits bad code. >>>> neither are webDNA issues. >>>> have not had a regular crashing issue, >>>> but if i did i would try to move a few sites to a simpler setup (maybe >>>> one at a time) and isolate the issue that way. >>>> >>>> jym >>>> >>>> >>>> Donovan Brooke wrote: >>>>> Chris Wilkinson wrote: >>>>>> Yes, the errors are intermittent. Yes the code, and case is correct. >>>>>> >>>>>> Seriously, the system can't even find it's own admin files!!! I tried >>>>>> to log >>>>>> in to the admin and got: >>>>>> >>>>>> " Error: template >>>>>> 'CGI-Executables/WebCatalogEngine/Admin/Welcome.tpl' not >>>>>> found" >>>>>> >>>>>> >>>>>> Details: >>>>>> OS.....................: Mac OSX 10.3.9 >>>>>> hardware...............: G4 Xserve >>>>>> hardware is X years old: 4 years >>>>>> apache version.........: Apache 2.0.55 (iTools 8.0.5) >>>>>> WebDNA version.........: 6.0a (whatever the last patch was...) >>>>>> approx. size of WebDNA bases in RAM: 2 megs ? >>>>>> RAM size...............: 2 GB >>>>>> >>>>>> crashes randomly.......: ? >>>>>> crashes every X hours..: 72 hrs? >>>>>> Is there a backup system? Yes >>>>>> Any other application running on the same box? No >>>>>> UPS....................: Yes >>>>>> --------------------------------- >>>>>> >>>>>> The logs are chock-full of >>>>>> "www WebDNA[23572]: Could not establish connection with the module." >>>>>> >>>>>> I truly hope that these server instability issues are at the top of your >>>>>> priority list, and that you have gathered the resources to deal with, >>>>>> what I >>>>>> see as an impending fatal flaw of WebDNA. Until you get this handled, >>>>>> any >>>>>> efforts on new features or marketing will be as effective as >>>>>> rearranging the >>>>>> deck chairs on the Titanic. >>>>>> >>>>>> "...can't hold on much longer." >>>>>> >>>>>> Truly concerned, >>>>>> -Chris >>>>> >>>>> >>>>> Chris, >>>>> You are running configurations that are not supported with the >>>>> current WebDNA installers. >>>>> >>>>> Apache 2.0.55 and iTools 8.x are not supported. >>>>> >>>>> Again, I understand the frustration involved with server problems.. and, >>>>> it goes without saying, that our intention is to release a new patch that >>>>> is fully tested with the newer configurations (Apache 2.x and the latest >>>>> iTools). >>>>> >>>>> But let me be clear. It is a *futile* effort for me, or anyone else to >>>>> troubleshoot a server that is running unsupported configurations. >>>>> *Everyone* >>>>> that has reported problems on this new list, and that has given >>>>> server details, so far has been running something unsupported. Hell, >>>>> I don't blame you guys. I want to run new configurations/tools as well. >>>>> However, the trade-off is that you then have no base for pointing >>>>> the finger of blame. >>>>> >>>>> I installed another 6.0a a few weeks ago on another older iMac G4 running >>>>> all supported configurations, and it is running perfectly. I suggest >>>>> everyone that is having problems, for the time being, do that as well. >>>>> It may not get rid of all your problems, but it is the base you must >>>>> build on right now, and people on the list will feel better about >>>>> helping out. >>>>> >>>>> I also want to expose that I am not getting paid with my new title of >>>>> VP... not yet at least! I take time away from my paying clients (which >>>>> they certainly don't like, and my family certainly doesn't like) to >>>>> try and help because I want to see this language survive and the >>>>> WebDNA community grow. I am a WebDNA believer so to speak... I've >>>>> drank the cool-ade and like it. ;-) >>>>> >>>>> So, I say, we all know where WebDNA is at in its current state and >>>>> where it *was* heading before WSC acquired it. Lets stay positive. >>>>> Run supported configurations if you can and give the product a >>>>> little time to catch up to modern day. >>>>> >>>>> Also, a reminder that you guys can help as well! Send me an email >>>>> noting your interest! >>>>> >>>>> >>>>> Donovan >>>>> >>>>> >>>>> >>>>> >>> >>> >>> >> >> -- Terry Wilson | terry@terryfic.com | http://terryfic.com http://WhosComing.com - a simplified, affordable online reservation system http://TightJacket.com -- stylish protection for your laptop -------------------------------------------------------------------------- Attitude is the only difference between ordeal and adventure. Terry Wilson

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