Re: I'm tired of all this!
This WebDNA talk-list message is from 2000
It keeps the original formatting.
numero = 27837
interpreted = N
texte = In order to install WebCatalog or any software that modifies a system file (in Un*x) you have to be root. WebCatalog does not require root access to run and runs as the nobody user.Smith Micro only supports the installation of WebCatalog under RedHat. Primarily until the Linux Standards Base gets every thing together (and the distro) it is hard to support all the major versions (SUSE, Turbo, Caldera, Mandrake, Corel, Slackware, Debian etc.) of Linux. Although we do have a non RPM script install that would allow the installation on any distribution. Plus detailed instructions on what is modified and the modification in the installer.You have a technical issue, post the technical issue to this list. What is the configuration of the computer? RedHat version? Has Apache been modified? How is your ISP trying to install WebCatalog? Is this a standard RedHat install? What changes has your ISP made?Until you do this nobody on this list can help you with your problems.One of the ideas behind this list is that if you have a question/problem about WebCatalog/WebDNA then you have an avenue to seek outside help. I think the list is really neat, this community of people try to help each other with their problems.James Howarth Network Administrator Smith Micro Software Inc. http://www.smithmicro.com/isd-----Original Message----- From: M.B. [mailto:dakid@loop.com] Sent: Saturday, February 19, 2000 1:09 PM To: WebDNA-Talk@talk.smithmicro.com Subject: Re: I'm tired of all this! Of course they refuse to allow you ROOT access. Would you allow someone you don't know ROOT access to your servers? Be real!WebDNA Support wrote:> >Ok, I've waited for almost a year to get my WebCatalog online. Now > >it is installed, but it > >isn't working. I tried getting tech support at Smith Micro to help, > >but he keeps giving me > >and my ISP the runaround. > > I checked the records and your ISP refuses to install WebCatalog in > the proper way, and in the proper place on his Linux system. Our > tech support engineers are doing their best to figure out how to get > it installed under his restrictions, but since he won't give us > 'root' access, we can't help much. > > We released the first official Linux release in December, so I can't > imagine your ISP has been trying to install it for a year. > > Technical Support ********************************** > Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) > 16855 West Bernardo Drive, #380 | ------------------------- > San Diego, CA 92127 | Software & Site Development > WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com > Fax: (858) 675-0372 ********************************** > > ------------------------------------------------------------- > Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. > To end your Mail problems go to
. > > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
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In order to install WebCatalog or any software that modifies a system file (in Un*x) you have to be root. WebCatalog does not require root access to run and runs as the nobody user.Smith Micro only supports the installation of WebCatalog under RedHat. Primarily until the Linux Standards Base gets every thing together (and the distro) it is hard to support all the major versions (SUSE, Turbo, Caldera, Mandrake, Corel, Slackware, Debian etc.) of Linux. Although we do have a non RPM script install that would allow the installation on any distribution. Plus detailed instructions on what is modified and the modification in the installer.You have a technical issue, post the technical issue to this list. What is the configuration of the computer? RedHat version? Has Apache been modified? How is your ISP trying to install WebCatalog? Is this a standard RedHat install? What changes has your ISP made?Until you do this nobody on this list can help you with your problems.One of the ideas behind this list is that if you have a question/problem about WebCatalog/WebDNA then you have an avenue to seek outside help. I think the list is really neat, this community of people try to help each other with their problems.James Howarth Network Administrator Smith Micro Software Inc. http://www.smithmicro.com/isd-----Original Message----- From: M.B. [mailto:dakid@loop.com] Sent: Saturday, February 19, 2000 1:09 PM To: WebDNA-Talk@talk.smithmicro.com Subject: Re: I'm tired of all this! Of course they refuse to allow you ROOT access. Would you allow someone you don't know ROOT access to your servers? Be real!WebDNA Support wrote:> >Ok, I've waited for almost a year to get my WebCatalog online. Now > >it is installed, but it > >isn't working. I tried getting tech support at Smith Micro to help, > >but he keeps giving me > >and my ISP the runaround. > > I checked the records and your ISP refuses to install WebCatalog in > the proper way, and in the proper place on his Linux system. Our > tech support engineers are doing their best to figure out how to get > it installed under his restrictions, but since he won't give us > 'root' access, we can't help much. > > We released the first official Linux release in December, so I can't > imagine your ISP has been trying to install it for a year. > > Technical Support ********************************** > Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) > 16855 West Bernardo Drive, #380 | ------------------------- > San Diego, CA 92127 | Software & Site Development > WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com > Fax: (858) 675-0372 ********************************** > > ------------------------------------------------------------- > Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. > To end your Mail problems go to . > > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
jhowarth
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