Re: Problems with cybercash
This WebDNA talk-list message is from 2000
It keeps the original formatting.
numero = 32718
interpreted = N
texte = >4.0 has full source code for WebMerchant, so it will be easier for >you to put more debugging information into the templates if the >CyberCash folks ask for some more information while testing your >particular situation. 4.0 has some improvements in the templates >regarding timeouts and such, but still nothing that would overcome >the general problems on the CyberCash end. Will these improvements be documented? I have to say I've been very patient with your debugging and troubleshooting of the WebMerchant templates but I'm getting the feeling that you've decided that development of the templates wasn't beneficial to you so you made them open source instead. Now you can tell the customer to fix it.That doesn't boad well with me. I spent a lot of money for these templates and I still can't automate the processing of transactions since I found the CC vs AC bug. This bug has caused orders to be marked as approved but they were never run through Cybercash! I've tried to work with Smith Micro on two different occasions to no avail. It's been 7 months now.Are the WebMerchant templates being actively developed or not? Are you discontinuing improvements to them and instead just making them open source?If you are going to simply stop development of the templates will you please document them. At least if they were highly commented I could try to fix the problem myself.-- Sam Lewis, V.P. TechnologyTehabi Books http://www.tehabi.com/ 1201 Camino Del Mar, Suite 100, Del Mar, CA 92014 Tel: 626-852-0956 Fax: 916-404-5698 mailto:Sam@tehabi.com------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list
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Associated Messages, from the most recent to the oldest:
>4.0 has full source code for WebMerchant, so it will be easier for >you to put more debugging information into the templates if the >CyberCash folks ask for some more information while testing your >particular situation. 4.0 has some improvements in the templates >regarding timeouts and such, but still nothing that would overcome >the general problems on the CyberCash end. Will these improvements be documented? I have to say I've been very patient with your debugging and troubleshooting of the WebMerchant templates but I'm getting the feeling that you've decided that development of the templates wasn't beneficial to you so you made them open source instead. Now you can tell the customer to fix it.That doesn't boad well with me. I spent a lot of money for these templates and I still can't automate the processing of transactions since I found the CC vs AC bug. This bug has caused orders to be marked as approved but they were never run through Cybercash! I've tried to work with Smith Micro on two different occasions to no avail. It's been 7 months now.Are the WebMerchant templates being actively developed or not? Are you discontinuing improvements to them and instead just making them open source?If you are going to simply stop development of the templates will you please document them. At least if they were highly commented I could try to fix the problem myself.-- Sam Lewis, V.P. TechnologyTehabi Books http://www.tehabi.com/ 1201 Camino Del Mar, Suite 100, Del Mar, CA 92014 Tel: 626-852-0956 Fax: 916-404-5698 mailto:Sam@tehabi.com------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Sam Lewis
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