Re: Sendmail truncation in Eudora Clients
This WebDNA talk-list message is from 1998
It keeps the original formatting.
numero = 19644
interpreted = N
texte = At 02:04 AM 8/27/98 -1000, you wrote: >>configuration: >> IIS3.0 & iMail >> EudoraPro4 client > >What is iMail? >What does it have to do with webcat sending email? >Aren't you using WebCatalog to send your email messages ... ?iMail is my mail server software....in my WebCatalog, under Email Setup, I have my mail server set to 206.171.184.3....my mail server. Is that incorrect?>>form.html >>
> >I don't see any [Name] or [Email] fields in this form, yet these variables are being referenced in the following sendmail context. Where are these values coming from?Sorry....I didn't see the need to post the entire form here....only the portion that pertained.....the rest of the form submits fine. The entire form (minus the surrounding HTML code) is:
>>sendmail.html >>> [sendmail to=Kim@cnetech.com&from=[Email]&Subject=Feedback][Name] >>submitted feedback, here's what he/she thought: >> Additional Comments: [Comments] >> [/sendmail] > > >>email recieved: >> As long as the person filling out the form does not press the return>>key, the entire input is submitted properly, however, if the person does >>press return, the email message is truncated at that carriage return. > >This is not a Eudora issue and it's not a WebCatalog issue -- it's a browser issue. Which browser is making this happen?It happens with both MSIE4 and Communicator4, so I don't think that it is a browser issue. I only have those two browsers, so if anyone would like to test the form with an older browser, the address is: www.cnetech.com/feedback.html>>odd part: >> I simply change the to email address to ray@mindinfo (also using >>EudoraPro4 client) and the email message is fine. > >Are you saying that if the To: address is Kim@cnetech.com, and if the user hits the return key in the middle of the message, it will send a >TRUNCATED message to Kim@cnetech.com ... > >But if the To: address is ray@mindinfo and if the user does exactly the same thing -- hits the return key in the middle of the message -- it >will send the ENTIRE message to ray@mindinfo? > >That doesn't make any sense at all, since the To: address has nothing whatsoever to do with the creation of the [sendmail] message file. >In fact, the To: address *only* comes into play at the time that the email message is actually sent by WebCatalog.Yes, that is correct. >Since these are different addresses, they are being delivered to different destinations ... and that very likely means they are being sent thru >different SMTP mail servers enroute to their final destinations. And that *probably* means that one of those SMTP mail servers is messed >up. Either that or the techniques used in the browser are not consistent from one test message to another, or perhaps they are and the >browser is just plain buggy. > >Sorry folks, I still haven't seen anything to indicate that this message truncation problem is either a webcatalog issue or a Eudora issue. All >I can see so far are indications that the problem is caused by the web browser or some SMTP server, or maybe a combination of both. >The major difference is that Ray's configurations are EudoraPro4 client and Sendmail (Unix) mail server. There's the difference....our mail servers....BUT!!!!.....what difference does that make? Now, I'm no genius when it comes to mail servers, but I'm thinking that the mail messagae is generated by WebCatalog and sent through my iMail POP server......no matter who it is being sent to. Now as for incorrect configurations.....I just don't know where or what to check. The only email messages that truncate are those sent by WebCatalog. So if the problem lies at the SMTP server level....why is it that ray@mindinfo.com can recieve all email messages from myself.....EXCEPT those sent by WebCatalog (through a form with a carriage return)? Now...I have over 2,000 people using numerous mail clients with the same POP and SMTP servers, and have never heard any complaints....so I'm looking in the direction of WebCatalog. Am I way off or what? I hope I do have an incorrect configuration....because that would be easiest to fix.Kim~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~ California Network Engineering, Inc. ~ Hanford, California 93230 ~ Phone: 1-800-997-4CNE ~ Fax: 1-209-585-8888 ~ Email: Kim@cnetech.com ~ Internet: www.cneinc.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Associated Messages, from the most recent to the oldest:
At 02:04 AM 8/27/98 -1000, you wrote: >>configuration: >> IIS3.0 & iMail >> EudoraPro4 client > >What is iMail? >What does it have to do with webcat sending email? >Aren't you using WebCatalog to send your email messages ... ?iMail is my mail server software....in my WebCatalog, under Email Setup, I have my mail server set to 206.171.184.3....my mail server. Is that incorrect?>>form.html >>
> >I don't see any [Name] or [Email] fields in this form, yet these variables are being referenced in the following sendmail context. Where are these values coming from?Sorry....I didn't see the need to post the entire form here....only the portion that pertained.....the rest of the form submits fine. The entire form (minus the surrounding HTML code) is:
>>sendmail.html >>> [sendmail to=Kim@cnetech.com&from=[Email]&Subject=Feedback][Name] >>submitted feedback, here's what he/she thought: >> Additional Comments: [Comments] >> [/sendmail] > > >>email recieved: >> As long as the person filling out the form does not press the return>>key, the entire input is submitted properly, however, if the person does >>press return, the email message is truncated at that carriage return. > >This is not a Eudora issue and it's not a WebCatalog issue -- it's a browser issue. Which browser is making this happen?It happens with both MSIE4 and Communicator4, so I don't think that it is a browser issue. I only have those two browsers, so if anyone would like to test the form with an older browser, the address is: www.cnetech.com/feedback.html>>odd part: >> I simply change the to email address to ray@mindinfo (also using >>EudoraPro4 client) and the email message is fine. > >Are you saying that if the To: address is Kim@cnetech.com, and if the user hits the return key in the middle of the message, it will send a >TRUNCATED message to Kim@cnetech.com ... > >But if the To: address is ray@mindinfo and if the user does exactly the same thing -- hits the return key in the middle of the message -- it >will send the ENTIRE message to ray@mindinfo? > >That doesn't make any sense at all, since the To: address has nothing whatsoever to do with the creation of the
[sendmail] message file. >In fact, the To: address *only* comes into play at the time that the email message is actually sent by WebCatalog.Yes, that is correct. >Since these are different addresses, they are being delivered to different destinations ... and that very likely means they are being sent thru >different SMTP mail servers enroute to their final destinations. And that *probably* means that one of those SMTP mail servers is messed >up. Either that or the techniques used in the browser are not consistent from one test message to another, or perhaps they are and the >browser is just plain buggy. > >Sorry folks, I still haven't seen anything to indicate that this message truncation problem is either a webcatalog issue or a Eudora issue. All >I can see so far are indications that the problem is caused by the web browser or some SMTP server, or maybe a combination of both. >The major difference is that Ray's configurations are EudoraPro4 client and Sendmail (Unix) mail server. There's the difference....our mail servers....BUT!!!!.....what difference does that make? Now, I'm no genius when it comes to mail servers, but I'm thinking that the mail messagae is generated by WebCatalog and sent through my iMail POP server......no matter who it is being sent to. Now as for incorrect configurations.....I just don't know where or what to check. The only email messages that truncate are those sent by WebCatalog. So if the problem lies at the SMTP server level....why is it that ray@mindinfo.com can recieve all email messages from myself.....EXCEPT those sent by WebCatalog (through a form with a carriage return)? Now...I have over 2,000 people using numerous mail clients with the same POP and SMTP servers, and have never heard any complaints....so I'm looking in the direction of WebCatalog. Am I way off or what? I hope I do have an incorrect configuration....because that would be easiest to fix.Kim~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~ California Network Engineering, Inc. ~ Hanford, California 93230 ~ Phone: 1-800-997-4CNE ~ Fax: 1-209-585-8888 ~ Email: Kim@cnetech.com ~ Internet: www.cneinc.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Kimberly Wyrick
DOWNLOAD WEBDNA NOW!
Top Articles:
Talk List
The WebDNA community talk-list is the best place to get some help: several hundred extremely proficient programmers with an excellent knowledge of WebDNA and an excellent spirit will deliver all the tips and tricks you can imagine...
Related Readings:
The USArea® Network web site ... (1997)
my price won't move (1997)
[lookup] speed sales pitch (2003)
multi-paragraph fields (1997)
[OT] Mac OSX and SSH Telnet (2000)
Enhancement Request for WebCatalog-NT (1996)
Re1000001: Setting up shop (1997)
WebCatalog stalls (1998)
(2000)
Roundup function? (1997)
UPPERCASE (1997)
Re(2): text area input and convertchars (2002)
Virtual Domains (1998)
using showpage and showcart commands (1996)
4.0x on production server (2000)
Security Tip (1996)
Help! WebCat2 bug (1997)
Migrating to NT -Reply (1997)
Comments Please ... Omnis Studio v WC (2001)
Running _every_ page through WebCat-error.html (1997)