Re: Order problem

This WebDNA talk-list message is from

1998


It keeps the original formatting.
numero = 21684
interpreted = N
texte = >I am experiencing a strange problem with the order files. When an order >is placed, it goes through and is saved to the order file with no >problems, but a short time after (anywhere from 2 minutes to three >hours) another order file appears in the Orders folder with the exact >same number, but with 'ship' appended to the end of it. This order file >is blank (no info). It was working fine up until about noon today. Any >ideas?This sounds like you've got some custom WebDNA that resubmits the order when it is fulfilled (if I had to guess). This is not something WebCatalog does all by itself.Technical Support | ==== eCommerce and Beyond ==== Pacific Coast Software | WebCatalog, WebMerchant, 11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, San Diego, CA 92128 | Typhoon 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: order problem ( Donovan Brooke 2006)
  2. order problem ( "Li Yang" 2006)
  3. Re: weird order problem in 4.5.1 ( Donovan Brooke 2004)
  4. Re: weird order problem in 4.5.1 ( Patrick J. 2004)
  5. Re: weird order problem in 4.5.1 ( Donovan Brooke 2004)
  6. weird order problem in 4.5.1 ( Patrick J. 2004)
  7. Re: Order problem (PCS Technical Support 1998)
  8. Order problem (John W 1998)
>I am experiencing a strange problem with the order files. When an order >is placed, it goes through and is saved to the order file with no >problems, but a short time after (anywhere from 2 minutes to three >hours) another order file appears in the Orders folder with the exact >same number, but with 'ship' appended to the end of it. This order file >is blank (no info). It was working fine up until about noon today. Any >ideas?This sounds like you've got some custom WebDNA that resubmits the order when it is fulfilled (if I had to guess). This is not something WebCatalog does all by itself.Technical Support | ==== eCommerce and Beyond ==== Pacific Coast Software | WebCatalog, WebMerchant, 11770 Bernardo Plaza Court | SiteEdit Pro, PhotoMaster, San Diego, CA 92128 | Typhoon 619/675-1106 Fax: 619/675-0372 | http://www.smithmicro.com/ PCS Technical Support

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