Re: Missing Cart Information
This WebDNA talk-list message is from 2003
It keeps the original formatting.
numero = 53047
interpreted = N
texte = Jesse Williams-Proudman wrote: > > I pass the cart from page to page so that's not my problem... Good idea > though. > Regardless, the symptoms are exactly the same, so the resolution is likely to be similar. At some point, for a small number of clients, the cart number is being lost and WebCat is creating a new one. Do what I told you not to do: add the IP address to the cart headers and then use that to track down the other half of the cart (just to confirm I am right). Then go through your page logic with a fine toothed comb. Assume someone is hitting Back at the worst possible time (right after adding address but before credit card) and losing the cart. John -- John Peacock Director of Information Research and Technology Rowman & Littlefield Publishing Group 4720 Boston Way Lanham, MD 20706 301-459-3366 x.5010 fax 301-429-5747 ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list
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Associated Messages, from the most recent to the oldest:
Jesse Williams-Proudman wrote: > > I pass the cart from page to page so that's not my problem... Good idea > though. > Regardless, the symptoms are exactly the same, so the resolution is likely to be similar. At some point, for a small number of clients, the cart number is being lost and WebCat is creating a new one. Do what I told you not to do: add the IP address to the cart headers and then use that to track down the other half of the cart (just to confirm I am right). Then go through your page logic with a fine toothed comb. Assume someone is hitting Back at the worst possible time (right after adding address but before credit card) and losing the cart. John -- John Peacock Director of Information Research and Technology Rowman & Littlefield Publishing Group 4720 Boston Way Lanham, MD 20706 301-459-3366 x.5010 fax 301-429-5747 ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
John Peacock
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