Re: headers
This WebDNA talk-list message is from 2004
It keeps the original formatting.
numero = 58156
interpreted = N
texte = On 5/31/04 4:54 PM, "kalin mintchev"
wrote: > 24/7 support?! > i live and work in new york. but i'm - or a co-worker is - available 24/7 > for our clients. the client i'm referring to doesn't really care if > everybody at smithmicro is around the bbq right now... me neither... > Well, while I have to admit I don't recall what my service contract looked like when I first purchased the software so many years ago, but I am pretty sure it doesn't include 24/7 support. Anyway, this is a user supported list (for the most part) with SMSI obviously putting in the time when they can/need to. For more official channels I would suggest: http://webdna.smithmicro.com/webdna_support_options.html There is both a phone number and a support contact form for registered users. Perhaps you have done both of these and if so please don't read my post as a shove off. However, if you haven't I figured you might want to know about the more official support channels. And unfortunately I too am working today (though not very productively). As a vet I suppose I can get away with the implied disrespect ;-) Good luck. Alex Alex J McCombie New World Media Chief Information Officer Box 124 888/892.6379 MartVille, NY 13111 Alex@NewWorldMedia.com http://OurClients.com Interface Designer WebDNA Programmer Database Designer ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
On 5/31/04 4:54 PM, "kalin mintchev" wrote: > 24/7 support?! > i live and work in new york. but i'm - or a co-worker is - available 24/7 > for our clients. the client i'm referring to doesn't really care if > everybody at smithmicro is around the bbq right now... me neither... > Well, while I have to admit I don't recall what my service contract looked like when I first purchased the software so many years ago, but I am pretty sure it doesn't include 24/7 support. Anyway, this is a user supported list (for the most part) with SMSI obviously putting in the time when they can/need to. For more official channels I would suggest: http://webdna.smithmicro.com/webdna_support_options.html There is both a phone number and a support contact form for registered users. Perhaps you have done both of these and if so please don't read my post as a shove off. However, if you haven't I figured you might want to know about the more official support channels. And unfortunately I too am working today (though not very productively). As a vet I suppose I can get away with the implied disrespect ;-) Good luck. Alex Alex J McCombie New World Media Chief Information Officer Box 124 888/892.6379 MartVille, NY 13111 Alex@NewWorldMedia.com http://OurClients.com Interface Designer WebDNA Programmer Database Designer ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Alex McCombie
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