Re: [WebDNA] Help with STMP Setup using Authentication with Google
This WebDNA talk-list message is from 2016
It keeps the original formatting.
numero = 113273
interpreted = N
texte = 861Cool. I=E2=80=99ll get back on you when I have more=E2=80=A6Andrew Burger> On Dec 22, 2016, at 1:27 AM, Donovan Brooke
wrote:>=20> Google "smtp telnet" test.=20>=20> Do your test with the server you are using, via the terminal.=20>=20> D. Brooke Mobile>=20>> On Dec 21, 2016, at 4:40 PM, Andrew Burger = wrote:>>=20>> Of course. It's a possibility with a new release of a relatively new =OS. Do you (or anyone) have any feedback or knowledge of being able to =get SMTP Authentication to work with Google Apps at all? Or other =widely implemented cloud-hosted email services? Yes - I do acknowledge =the unique weirdness sometimes associated with Google Services in =general compared to other standard email approaches.>>=20>> The new server machine is powered Server (under-the-hood Apache 2.2), =which ran and is practically unchanged from El Capitan (OS X 10.11), at =least in respect to the Website services=E2=80=A6 Do you happen to know =if sendmail / WebDNA 8 has similar problems under El Capitan? It would =be really helpful if anyone could verify that something like this has =worked before going down the route of starting up a whole new test =server. I=E2=80=99d also prefer not to go too far back on the OS =version, as that=E2=80=99s one of the major reasons for the server =migration to begin with=E2=80=A6>>=20>> Donovan - Definitely appreciate the help and time you=E2=80=99ve put =in so far and any additional insight you are willing to give. Keeping =my fingers crossed...>>=20>> If anyone else has any experience with running WebDNA 8 on relatively =recent OS X/macOS versions, please feel free to pipe in too.>>=20>>=20>> Thanks again!>>=20>>=20>> Andrew Burger>>=20>>=20>>=20>>> On Dec 21, 2016, at 8:56 PM, Donovan Brooke wrote:>>>=20>>> Hi Andrew,=20>>> I=E2=80=99m sure it helps, but I haven=E2=80=99t worked on this OS =(sierra) in a server capacity.>>> This is where I=E2=80=99ll have to pass off to someone else :-)>>>=20>>> (My hunch is that the problem is something to do with that OS)>>>=20>>> Donovan>>>=20>>>=20>>>=20>>>=20>>>=20>>>> On Dec 21, 2016, at 2:02 PM, Andrew Burger = wrote:>>>>=20>>>> We are moving from a machine with OS X 10.8.5 (Mountain Lion) to =macOS 10.12.2 (Sierra - latest public build). WebDNA is using Server =Unlimited license on both. Partly why we are going through this=E2=80=A6>>>>=20>>>> Here=E2=80=99s some quick information from WebCatalog to help you =better understand our environment.>>>>=20>>>> Mountain Lion Statistics (Old machine):>>>>=20>>>> WebDNA - Enterprise Edition is currently in Full-Working =Unlimited mode>>>> This serial number is licensed to run 1 copy>>>> This serial number is licensed to run Unlimited Domains>>>> This serial number is licensed to open Unlimited =databases at one time>>>> WebDNA - Enterprise Edition is running as unix-Macintosh OS =X Apache Module version 6.2>>>>=20>>>> Sierra Statistics (New machine):>>>>=20>>>> WebDNA - Enterprise Edition is currently in Full-Working =Unlimited mode>>>> This serial number is licensed to run 1 copy>>>> This serial number is licensed to run Unlimited Domains>>>> This serial number is licensed to open Unlimited =databases at one time>>>> WebDNA - Enterprise Edition is running as unix-Macintosh OS =X Apache Module version 8.2>>>>=20>>>>=20>>>> Hope that helps!>>>>=20>>>>=20>>>> Andrew Burger>>>>=20>>>>=20>>>>> On Dec 21, 2016, at 7:35 PM, Donovan Brooke =wrote:>>>>>=20>>>>> Is this a different operating system than the 6 server? If so, =what OS and version?>>>>>=20>>>>> Is this the latest WebDNA Server 8 version?>>>>>=20>>>>> Donovan>>>>>=20>>>>>=20>>>>>=20>>>>>> On Dec 21, 2016, at 1:30 PM, Andrew Burger = wrote:>>>>>>=20>>>>>> Hi Donovan.>>>>>>=20>>>>>> Excellent question. Not using server sandboxes in this case =(because this is not a shared server situation). We are using a =dedicated physical server for this.>>>>>>=20>>>>>> We can do whatever is needed on the server in every respect, with =the exception of what I=E2=80=99m trying to pass through Google Apps =with Auth/SMTP, etc. Ideally, I=E2=80=99d prefer not configure / =troubleshoot / secure-harden mail services there (since that is a real =pain) if possible. But, that being said, I=E2=80=99ll do what I have to =do. ;-)>>>>>>=20>>>>>> Also, thanks for the note regarding bug reporting. Now that I =have the info from email notices, I=E2=80=99ll go ahead and report that.>>>>>>=20>>>>>> Thanks!>>>>>>=20>>>>>>=20>>>>>> Andrew Burger>>>>>>=20>>>>>>=20>>>>>>> On Dec 21, 2016, at 6:40 PM, Donovan Brooke =wrote:>>>>>>>=20>>>>>>> One common mistake (I still make this mistake sometimes)=E2=80=A6=20=>>>>>>> Are you using WebDNA Server SandBoxes by chance?>>>>>>>=20>>>>>>> Regarding bug reporting, there is a link at the bottom of this =email.>>>>>>>=20>>>>>>> Sincerely,>>>>>>> Donovan>>>>>>>=20>>>>>>>=20>>>>>>>=20>>>>>>>=20>>>>>>>> On Dec 21, 2016, at 12:11 PM, Andrew Burger = wrote:>>>>>>>>=20>>>>>>>> Hello Everyone,>>>>>>>>=20>>>>>>>> Objective:>>>>>>>> We are currently in the middle of migrating our production =WebDNA 6 server to a new one with WebDNA 8. The remaining piece left to =get working is having WebDNA send out email message via the sendmail =command.>>>>>>>>=20>>>>>>>> Current Setup:>>>>>>>> The current production WebDNA 6 server works via localhost =(although exactly how that works is a little bit of a mystery to me =since we haven=E2=80=99t done any additional mail services setup on that =server but anyway=E2=80=A6). More to the point, I=E2=80=99ve been able =to get the current production WebDNA server to work, as long as the =proper SPF record was in place. So we have a working routine in =production now.>>>>>>>>=20>>>>>>>> Steps Taken to Troubleshoot:>>>>>>>> With the new WebDNA 8 server, I=E2=80=99ve been unable to get =the sendmail command to send out a valid message. I have done =verifications through WebDNA Email Folders. EmailCompleted have properly =processed the message and confirmed that it =E2=80=9Csent=E2=80=9D in =the Email log file. However, no message appears to go through to the =recipients. I=E2=80=99ve even gone through an additional setup of =setting up the G Suite SMTP relay server and whitelisted the originating =IP address of the new WebDNA server inside the Relay settings and =whitelisting the IP for emails in Google Admin for regular SMTP (in =addition to the proper SPF record like I did for the currently working =server). I haven=E2=80=99t gotten any SPF passes or rejections though, =so I=E2=80=99m not even entirely confident that it=E2=80=99s even =getting to Google servers yet for processing.>>>>>>>>=20>>>>>>>> Has anyone else had any luck getting email authentication =working with Google Apps email? I would truly appreciate anyone that =has some insight from anyone that=E2=80=99s got this to work or whether =we can confirm if something has changed with the mechanism used for the =sendmail command between WebDNA 6 or 8...>>>>>>>>=20>>>>>>>> Sorry if that=E2=80=99s a lot of information up front but =wanted to explain what I=E2=80=99m trying to accomplish and the steps =taken so far to generate some useful feedback.>>>>>>>>=20>>>>>>>> Thanks so much and happy holidays!>>>>>>>>=20>>>>>>>>=20>>>>>>>> Andrew Burger>>>>>>>>=20>>>>>>>>=20>>>>>>>> PS - Pleased to meet all of you. Just subscribed to the list =and looking forward to getting to learn from the rest of you.>>>>>>>>=20>>>>>>>> PPS - Also uncovered an issue in the WebCatalog Email Setup =preferences in WebDNA Server 8. It doesn=E2=80=99t appear to be =possible to uncheck STMP Auth and Require TLS through the web interface =once you enable it. Had to manually force the param value back to 0 =through a WebDNA call to switch back and test =E2=80=98localhost' =settings. Is there a proper way to report bugs like this or is already =a known issue?--------------------------------------------------------->>>>>>>> This message is sent to you because you are subscribed to>>>>>>>> the mailing list .>>>>>>>> To unsubscribe, E-mail to: >>>>>>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>>>>>> Bug Reporting: support@webdna.us>>>>>>>=20>>>>>>> --------------------------------------------------------->>>>>>> This message is sent to you because you are subscribed to>>>>>>> the mailing list .>>>>>>> To unsubscribe, E-mail to: >>>>>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>>>>> Bug Reporting: support@webdna.us>>>>>>=20>>>>>> --------------------------------------------------------->>>>>> This message is sent to you because you are subscribed to>>>>>> the mailing list .>>>>>> To unsubscribe, E-mail to: >>>>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>>>> Bug Reporting: support@webdna.us>>>>>=20>>>>> --------------------------------------------------------->>>>> This message is sent to you because you are subscribed to>>>>> the mailing list .>>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>>> Bug Reporting: support@webdna.us>>>>=20>>>> --------------------------------------------------------->>>> This message is sent to you because you are subscribed to>>>> the mailing list .>>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>> Bug Reporting: support@webdna.us>>>=20>>> --------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us>>> Bug Reporting: support@webdna.us>>=20>> --------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us>> Bug Reporting: support@webdna.us>=20> ---------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us> Bug Reporting: support@webdna.us---------------------------------------------------------This message is sent to you because you are subscribed tothe mailing list .To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.usBug Reporting: support@webdna.us.
Associated Messages, from the most recent to the oldest:
861Cool. I=E2=80=99ll get back on you when I have more=E2=80=A6Andrew Burger> On Dec 22, 2016, at 1:27 AM, Donovan Brooke wrote:>=20> Google "smtp telnet" test.=20>=20> Do your test with the server you are using, via the terminal.=20>=20> D. Brooke Mobile>=20>> On Dec 21, 2016, at 4:40 PM, Andrew Burger = wrote:>>=20>> Of course. It's a possibility with a new release of a relatively new =OS. Do you (or anyone) have any feedback or knowledge of being able to =get SMTP Authentication to work with Google Apps at all? Or other =widely implemented cloud-hosted email services? Yes - I do acknowledge =the unique weirdness sometimes associated with Google Services in =general compared to other standard email approaches.>>=20>> The new server machine is powered Server (under-the-hood Apache 2.2), =which ran and is practically unchanged from El Capitan (OS X 10.11), at =least in respect to the Website services=E2=80=A6 Do you happen to know =if sendmail / WebDNA 8 has similar problems under El Capitan? It would =be really helpful if anyone could verify that something like this has =worked before going down the route of starting up a whole new test =server. I=E2=80=99d also prefer not to go too far back on the OS =version, as that=E2=80=99s one of the major reasons for the server =migration to begin with=E2=80=A6>>=20>> Donovan - Definitely appreciate the help and time you=E2=80=99ve put =in so far and any additional insight you are willing to give. Keeping =my fingers crossed...>>=20>> If anyone else has any experience with running WebDNA 8 on relatively =recent OS X/macOS versions, please feel free to pipe in too.>>=20>>=20>> Thanks again!>>=20>>=20>> Andrew Burger>>=20>>=20>>=20>>> On Dec 21, 2016, at 8:56 PM, Donovan Brooke wrote:>>>=20>>> Hi Andrew,=20>>> I=E2=80=99m sure it helps, but I haven=E2=80=99t worked on this OS =(sierra) in a server capacity.>>> This is where I=E2=80=99ll have to pass off to someone else :-)>>>=20>>> (My hunch is that the problem is something to do with that OS)>>>=20>>> Donovan>>>=20>>>=20>>>=20>>>=20>>>=20>>>> On Dec 21, 2016, at 2:02 PM, Andrew Burger = wrote:>>>>=20>>>> We are moving from a machine with OS X 10.8.5 (Mountain Lion) to =macOS 10.12.2 (Sierra - latest public build). WebDNA is using Server =Unlimited license on both. Partly why we are going through this=E2=80=A6>>>>=20>>>> Here=E2=80=99s some quick information from WebCatalog to help you =better understand our environment.>>>>=20>>>> Mountain Lion Statistics (Old machine):>>>>=20>>>> WebDNA - Enterprise Edition is currently in Full-Working =Unlimited mode>>>> This serial number is licensed to run 1 copy>>>> This serial number is licensed to run Unlimited Domains>>>> This serial number is licensed to open Unlimited =databases at one time>>>> WebDNA - Enterprise Edition is running as unix-Macintosh OS =X Apache Module version 6.2>>>>=20>>>> Sierra Statistics (New machine):>>>>=20>>>> WebDNA - Enterprise Edition is currently in Full-Working =Unlimited mode>>>> This serial number is licensed to run 1 copy>>>> This serial number is licensed to run Unlimited Domains>>>> This serial number is licensed to open Unlimited =databases at one time>>>> WebDNA - Enterprise Edition is running as unix-Macintosh OS =X Apache Module version 8.2>>>>=20>>>>=20>>>> Hope that helps!>>>>=20>>>>=20>>>> Andrew Burger>>>>=20>>>>=20>>>>> On Dec 21, 2016, at 7:35 PM, Donovan Brooke =wrote:>>>>>=20>>>>> Is this a different operating system than the 6 server? If so, =what OS and version?>>>>>=20>>>>> Is this the latest WebDNA Server 8 version?>>>>>=20>>>>> Donovan>>>>>=20>>>>>=20>>>>>=20>>>>>> On Dec 21, 2016, at 1:30 PM, Andrew Burger = wrote:>>>>>>=20>>>>>> Hi Donovan.>>>>>>=20>>>>>> Excellent question. Not using server sandboxes in this case =(because this is not a shared server situation). We are using a =dedicated physical server for this.>>>>>>=20>>>>>> We can do whatever is needed on the server in every respect, with =the exception of what I=E2=80=99m trying to pass through Google Apps =with Auth/SMTP, etc. Ideally, I=E2=80=99d prefer not configure / =troubleshoot / secure-harden mail services there (since that is a real =pain) if possible. But, that being said, I=E2=80=99ll do what I have to =do. ;-)>>>>>>=20>>>>>> Also, thanks for the note regarding bug reporting. Now that I =have the info from email notices, I=E2=80=99ll go ahead and report that.>>>>>>=20>>>>>> Thanks!>>>>>>=20>>>>>>=20>>>>>> Andrew Burger>>>>>>=20>>>>>>=20>>>>>>> On Dec 21, 2016, at 6:40 PM, Donovan Brooke =wrote:>>>>>>>=20>>>>>>> One common mistake (I still make this mistake sometimes)=E2=80=A6=20=>>>>>>> Are you using WebDNA Server SandBoxes by chance?>>>>>>>=20>>>>>>> Regarding bug reporting, there is a link at the bottom of this =email.>>>>>>>=20>>>>>>> Sincerely,>>>>>>> Donovan>>>>>>>=20>>>>>>>=20>>>>>>>=20>>>>>>>=20>>>>>>>> On Dec 21, 2016, at 12:11 PM, Andrew Burger = wrote:>>>>>>>>=20>>>>>>>> Hello Everyone,>>>>>>>>=20>>>>>>>> Objective:>>>>>>>> We are currently in the middle of migrating our production =WebDNA 6 server to a new one with WebDNA 8. The remaining piece left to =get working is having WebDNA send out email message via the sendmail =command.>>>>>>>>=20>>>>>>>> Current Setup:>>>>>>>> The current production WebDNA 6 server works via localhost =(although exactly how that works is a little bit of a mystery to me =since we haven=E2=80=99t done any additional mail services setup on that =server but anyway=E2=80=A6). More to the point, I=E2=80=99ve been able =to get the current production WebDNA server to work, as long as the =proper SPF record was in place. So we have a working routine in =production now.>>>>>>>>=20>>>>>>>> Steps Taken to Troubleshoot:>>>>>>>> With the new WebDNA 8 server, I=E2=80=99ve been unable to get =the sendmail command to send out a valid message. I have done =verifications through WebDNA Email Folders. EmailCompleted have properly =processed the message and confirmed that it =E2=80=9Csent=E2=80=9D in =the Email log file. However, no message appears to go through to the =recipients. I=E2=80=99ve even gone through an additional setup of =setting up the G Suite SMTP relay server and whitelisted the originating =IP address of the new WebDNA server inside the Relay settings and =whitelisting the IP for emails in Google Admin for regular SMTP (in =addition to the proper SPF record like I did for the currently working =server). I haven=E2=80=99t gotten any SPF passes or rejections though, =so I=E2=80=99m not even entirely confident that it=E2=80=99s even =getting to Google servers yet for processing.>>>>>>>>=20>>>>>>>> Has anyone else had any luck getting email authentication =working with Google Apps email? I would truly appreciate anyone that =has some insight from anyone that=E2=80=99s got this to work or whether =we can confirm if something has changed with the mechanism used for the =sendmail command between WebDNA 6 or 8...>>>>>>>>=20>>>>>>>> Sorry if that=E2=80=99s a lot of information up front but =wanted to explain what I=E2=80=99m trying to accomplish and the steps =taken so far to generate some useful feedback.>>>>>>>>=20>>>>>>>> Thanks so much and happy holidays!>>>>>>>>=20>>>>>>>>=20>>>>>>>> Andrew Burger>>>>>>>>=20>>>>>>>>=20>>>>>>>> PS - Pleased to meet all of you. Just subscribed to the list =and looking forward to getting to learn from the rest of you.>>>>>>>>=20>>>>>>>> PPS - Also uncovered an issue in the WebCatalog Email Setup =preferences in WebDNA Server 8. It doesn=E2=80=99t appear to be =possible to uncheck STMP Auth and Require TLS through the web interface =once you enable it. Had to manually force the param value back to 0 =through a WebDNA call to switch back and test =E2=80=98localhost' =settings. Is there a proper way to report bugs like this or is already =a known issue?--------------------------------------------------------->>>>>>>> This message is sent to you because you are subscribed to>>>>>>>> the mailing list .>>>>>>>> To unsubscribe, E-mail to: >>>>>>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>>>>>> Bug Reporting: support@webdna.us>>>>>>>=20>>>>>>> --------------------------------------------------------->>>>>>> This message is sent to you because you are subscribed to>>>>>>> the mailing list .>>>>>>> To unsubscribe, E-mail to: >>>>>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>>>>> Bug Reporting: support@webdna.us>>>>>>=20>>>>>> --------------------------------------------------------->>>>>> This message is sent to you because you are subscribed to>>>>>> the mailing list .>>>>>> To unsubscribe, E-mail to: >>>>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>>>> Bug Reporting: support@webdna.us>>>>>=20>>>>> --------------------------------------------------------->>>>> This message is sent to you because you are subscribed to>>>>> the mailing list .>>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>>> Bug Reporting: support@webdna.us>>>>=20>>>> --------------------------------------------------------->>>> This message is sent to you because you are subscribed to>>>> the mailing list .>>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us>>>> Bug Reporting: support@webdna.us>>>=20>>> --------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us>>> Bug Reporting: support@webdna.us>>=20>> --------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> archives: http://mail.webdna.us/list/talk@webdna.us>> Bug Reporting: support@webdna.us>=20> ---------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us> Bug Reporting: support@webdna.us---------------------------------------------------------This message is sent to you because you are subscribed tothe mailing list .To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.usBug Reporting: support@webdna.us.
Andrew Burger
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