Re: [WebDNA] Still having problems
This WebDNA talk-list message is from 2008
It keeps the original formatting.
numero = 100168
interpreted = N
texte = Concerning this problem, we think it is not in WebDNA code itself, otherwise it would have behaved like this since the beginning. Also, only some customers got this problem. Running servers of all sorts from years, i can think of many reasons why a server will start crashing, or even why just some applications will start crashing regularely: hardware reasons (dead fan, bad capacitor, disk problem) or software reasons. A simple backup could overheat a CPU with a bad fan and kill part of the processes (we have had this problem few days ago). The problem we have here, in my opinion, should be solved by a complete OS reinstall and a WebDNA reinstall. We talked about this to SMSI, particularely concerning the "phone home" suspicion; Scott told us "It has been awhile, and I do not have the code in front of me at the moment. But I do remember taking into consideration the possibility of the license server 'not being there' when the phone-home code is executed. So if the licensing log server is down, it should not have a negative impact on WebDNA engine performance. From memory, I think it was set to phone home every two hours." We will of course check into this deeply, but i doubt we will find anything that could explain the crashes in WebDNA code. - chris On Jul 2, 2008, at 18:02, Bob Atchison wrote: > We have this problem constantly still and it drives us nuts. We > restart all the time, it still happens. We have done everything. > It is not an issue of anything with a glitch in the software or some > issue coming from outside... > > We built all of our sites in WebDNA until this started and know we > are doing everything new in PHP. We have been a customer since 96 > or 97 and started with Web Catalog and Webstar. > > I cannot take a day off anymore because of this, we have to monitor > the servers 24/7. It's a nightmare for us and our customers. We > used to have our customers run their own WebDNA servers but we can't > anymore because of the problem. How can you use software that fails > constantly like this. > > It is a huge problem that must be addressed right away. SM ignored > this but the new company cannot. Meanwhile we are forced to go to > PHP. > > Bob Atchison > > > Bob Atchison > President/Creative Director > Pallasart > http://www.pallasweb.com > 101 Laurel Lane > Austin, TX 78705 > 512 469-7454 > fax: 512 233-2672 > toll free: 866 513-8916 >
Associated Messages, from the most recent to the oldest:
Concerning this problem, we think it is not in WebDNA code itself, otherwise it would have behaved like this since the beginning. Also, only some customers got this problem. Running servers of all sorts from years, i can think of many reasons why a server will start crashing, or even why just some applications will start crashing regularely: hardware reasons (dead fan, bad capacitor, disk problem) or software reasons. A simple backup could overheat a CPU with a bad fan and kill part of the processes (we have had this problem few days ago). The problem we have here, in my opinion, should be solved by a complete OS reinstall and a WebDNA reinstall. We talked about this to SMSI, particularely concerning the "phone home" suspicion; Scott told us "It has been awhile, and I do not have the code in front of me at the moment. But I do remember taking into consideration the possibility of the license server 'not being there' when the phone-home code is executed. So if the licensing log server is down, it should not have a negative impact on WebDNA engine performance. From memory, I think it was set to phone home every two hours." We will of course check into this deeply, but i doubt we will find anything that could explain the crashes in WebDNA code. - chris On Jul 2, 2008, at 18:02, Bob Atchison wrote: > We have this problem constantly still and it drives us nuts. We > restart all the time, it still happens. We have done everything. > It is not an issue of anything with a glitch in the software or some > issue coming from outside... > > We built all of our sites in WebDNA until this started and know we > are doing everything new in PHP. We have been a customer since 96 > or 97 and started with Web Catalog and Webstar. > > I cannot take a day off anymore because of this, we have to monitor > the servers 24/7. It's a nightmare for us and our customers. We > used to have our customers run their own WebDNA servers but we can't > anymore because of the problem. How can you use software that fails > constantly like this. > > It is a huge problem that must be addressed right away. SM ignored > this but the new company cannot. Meanwhile we are forced to go to > PHP. > > Bob Atchison > > > Bob Atchison > President/Creative Director > Pallasart > http://www.pallasweb.com > 101 Laurel Lane > Austin, TX 78705 > 512 469-7454 > fax: 512 233-2672 > toll free: 866 513-8916 >
Christophe Billiottet
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