RE: [WebDNA] Still having problems
This WebDNA talk-list message is from 2008
It keeps the original formatting.
numero = 100169
interpreted = N
texte = I did a fresh "reinstall" on a whole brand new server when this started hap=pening to me. Still have the same problem with the brand new server and the= fresh install...Mark-----Original Message-----From: Christophe Billiottet [mailto:christophe.billiottet@webdna.us]Sent: Wednesday, July 02, 2008 5:23 PMTo: talk@webdna.usSubject: Re: [WebDNA] Still having problemsConcerning this problem, we think it is not in WebDNA code itself,otherwise it would have behaved like this since the beginning. Also,only some customers got this problem.Running servers of all sorts from years, i can think of many reasonswhy a server will start crashing, or even why just some applicationswill start crashing regularely: hardware reasons (dead fan, badcapacitor, disk problem) or software reasons. A simple backup couldoverheat a CPU with a bad fan and kill part of the processes (we havehad this problem few days ago).The problem we have here, in my opinion, should be solved by acomplete OS reinstall and a WebDNA reinstall.We talked about this to SMSI, particularely concerning the "phonehome" suspicion; Scott told us"It has been awhile, and I do not have the code in front of me at themoment. But I do remember taking into consideration the possibility ofthe license server 'not being there' when the phone-home code isexecuted. So if the licensing log server is down, it should not have anegative impact on WebDNA engine performance. From memory, I think itwas set to phone home every two hours."We will of course check into this deeply, but i doubt we will findanything that could explain the crashes in WebDNA code.- chrisOn Jul 2, 2008, at 18:02, Bob Atchison wrote:> We have this problem constantly still and it drives us nuts. We> restart all the time, it still happens. We have done everything.> It is not an issue of anything with a glitch in the software or some> issue coming from outside...>> We built all of our sites in WebDNA until this started and know we> are doing everything new in PHP. We have been a customer since 96> or 97 and started with Web Catalog and Webstar.>> I cannot take a day off anymore because of this, we have to monitor> the servers 24/7. It's a nightmare for us and our customers. We> used to have our customers run their own WebDNA servers but we can't> anymore because of the problem. How can you use software that fails> constantly like this.>> It is a huge problem that must be addressed right away. SM ignored> this but the new company cannot. Meanwhile we are forced to go to> PHP.>> Bob Atchison>>> Bob Atchison> President/Creative Director> Pallasart> http://www.pallasweb.com> 101 Laurel Lane> Austin, TX 78705> 512 469-7454> fax: 512 233-2672> toll free: 866 513-8916>
Associated Messages, from the most recent to the oldest:
I did a fresh "reinstall" on a whole brand new server when this started hap=pening to me. Still have the same problem with the brand new server and the= fresh install...Mark-----Original Message-----From: Christophe Billiottet [mailto:christophe.billiottet@webdna.us]Sent: Wednesday, July 02, 2008 5:23 PMTo: talk@webdna.usSubject: Re: [WebDNA] Still having problemsConcerning this problem, we think it is not in WebDNA code itself,otherwise it would have behaved like this since the beginning. Also,only some customers got this problem.Running servers of all sorts from years, i can think of many reasonswhy a server will start crashing, or even why just some applicationswill start crashing regularely: hardware reasons (dead fan, badcapacitor, disk problem) or software reasons. A simple backup couldoverheat a CPU with a bad fan and kill part of the processes (we havehad this problem few days ago).The problem we have here, in my opinion, should be solved by acomplete OS reinstall and a WebDNA reinstall.We talked about this to SMSI, particularely concerning the "phonehome" suspicion; Scott told us"It has been awhile, and I do not have the code in front of me at themoment. But I do remember taking into consideration the possibility ofthe license server 'not being there' when the phone-home code isexecuted. So if the licensing log server is down, it should not have anegative impact on WebDNA engine performance. From memory, I think itwas set to phone home every two hours."We will of course check into this deeply, but i doubt we will findanything that could explain the crashes in WebDNA code.- chrisOn Jul 2, 2008, at 18:02, Bob Atchison wrote:> We have this problem constantly still and it drives us nuts. We> restart all the time, it still happens. We have done everything.> It is not an issue of anything with a glitch in the software or some> issue coming from outside...>> We built all of our sites in WebDNA until this started and know we> are doing everything new in PHP. We have been a customer since 96> or 97 and started with Web Catalog and Webstar.>> I cannot take a day off anymore because of this, we have to monitor> the servers 24/7. It's a nightmare for us and our customers. We> used to have our customers run their own WebDNA servers but we can't> anymore because of the problem. How can you use software that fails> constantly like this.>> It is a huge problem that must be addressed right away. SM ignored> this but the new company cannot. Meanwhile we are forced to go to> PHP.>> Bob Atchison>>> Bob Atchison> President/Creative Director> Pallasart> http://www.pallasweb.com> 101 Laurel Lane> Austin, TX 78705> 512 469-7454> fax: 512 233-2672> toll free: 866 513-8916>
Mark Bergkvist
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