Re: Smith Micro - no competition
This WebDNA talk-list message is from 2000
It keeps the original formatting.
numero = 26553
interpreted = N
texte = I hear your 2cents -- Please don't think that I have dropped off... I am playing catch up with everything that I want to get done and yes I do often focus and not participate as much as I should on the list...We are still getting the kinks out to get the list and support of our product the appropriate level...On the silence..... My bad -- we are in a public company now and there are things of course that we can't say...We are training more support staff, we are working on 4.0 --- very very aggressively! I can't emphasize enough how much you will all love 4.0... We have heard everything and working very very hard on it...I don't want the negative attitude to stay of course... I have to grow the market in the meantime - which means that I have a lot of catch up marketing to do -- rebranding under Smith Micro Software and getting the pipeline filled for media and printed and tradeshows etc... We are about to finish the catch up and fine tune the plan for moving forward...Thanks for the open dialog! >Jay, > If what you want is to get the word out about Webcatalog, that's great. >And though your affiliate commission is as low as they come, I was quick to >sign up because I see the greater good of name and product recognition. >But by dropping all support off of this list, and chiming in from time to >time with pat answers that basically ignore the major issues, it's likely >that the word that will get out is going to be a negative one. Morale is >low on this list. So, while you make headway with your own marketing >efforts, you lose it with the developers who've been with you from the >beginning. Those developers talk to a lot of companies, and many companies >rely on them for direction. I don't expect Grant to take time to answer >questions as he did in the past. But I have to wonder if you and John are >the only SM eyes that look at this list anymore. Instead of the silence, >how about a bit of good old open conversation, like in the old days. If we >knew that John Jakovich was training some new tech support people, or you >and Grant have been working on organizing the development team for version >4, the silence would be understandable. As it is, though, no one knows what >you guys are up to. And, it's going to be counter productive to your >greater marketing efforts if it continues this way. > >My 2¢ >-- >Mike Davis, President >Network 13, Inc. http://www.network13.net/ >LocalsOnline.com, Inc. http://www.localsonline.com/ >Voice Of The Internet, Inc. http://www.voiceoftheinternet.com/ >ICQ: 6572635 > >If I had more time, I would have written less. - Mark Twain > > > From: Jay Van Vark
> > Reply-To: (WebCatalog Talk) > > Date: Tue, 25 Jan 2000 10:35:46 -0800 > > To: (WebCatalog Talk) > > Subject: Re: Smith Micro - no competition > > > > None taken... > > > > I am glad that you view it as such a strong competitive advantage > > that you don't want your clients to know your tools... > > > > What I want to make sure is that those clients that dictate which > > tool to use know that WebCatalog is the best tool around and that > > lots of people are using it... We intend to be very public about the > > fact that we use WebCatalog for very high profile sites and very > > strong return on investment...! > > > > > >>>> Just to make sure the record is straight -- we are not diverting > >>>> resources. This effort is a self running effort. Again -- we are > >>>> looking for ways to increase the exposure both in sales, market > >>>> presence and use.... > >>> > >>> SMS is just one more competitor. But how do you know you will >not infringe > >>> upon anybody's business? > >>> > >>> Like the one day when somebody's client called SMS for some >information on > >>> WC and got a better quote for the development of their web site? > >>> > >>> How do you know that somebody calling you has not already been >submitted a > >>> quote by one of us? > >>> > >> > >> > >> Why do you tell your client that you are using Web Catalog then? You > >> are letting you client know to much information. I never tell me > >> clients that I am using web catalog I just tell them that I have > >> developed a database solution for them. If you let a customer go > >> away to Smith Micro then you do not know how to market your business. > >> No offense. > >> > >> Jeff Logan > > > > Jay Van Vark *********************************** > > Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) > > 16855 West Bernardo Drive | Software & Site Development > > Suite 380 | http://www.smithmicro.com/isd > > San Diego, CA 92127 | ------------------------- > > 858.675.1106 | Formerly, Pacific Coast Software > > 858.675.0372 (fax) *********************************** > > > > NASDQ: SMSI > > > > > > ------------------------------------------------------------- > > Brought to you by CommuniGate Pro - The Buzz Word Compliant >Messaging Server. > > To end your Mail problems go to . > > > > This message is sent to you because you are subscribed to > > the mailing list . > > To unsubscribe, E-mail to: > > To switch to the DIGEST mode, E-mail to > > > > >------------------------------------------------------------- >Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >To end your Mail problems go to . > >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to >Jay Van Vark *********************************** Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) 16855 West Bernardo Drive | Software & Site Development Suite 380 | http://www.smithmicro.com/isd San Diego, CA 92127 | ------------------------- 858.675.1106 | Formerly, Pacific Coast Software 858.675.0372 (fax) ***********************************NASDQ: SMSI ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
Associated Messages, from the most recent to the oldest:
I hear your 2cents -- Please don't think that I have dropped off... I am playing catch up with everything that I want to get done and yes I do often focus and not participate as much as I should on the list...We are still getting the kinks out to get the list and support of our product the appropriate level...On the silence..... My bad -- we are in a public company now and there are things of course that we can't say...We are training more support staff, we are working on 4.0 --- very very aggressively! I can't emphasize enough how much you will all love 4.0... We have heard everything and working very very hard on it...I don't want the negative attitude to stay of course... I have to grow the market in the meantime - which means that I have a lot of catch up marketing to do -- rebranding under Smith Micro Software and getting the pipeline filled for media and printed and tradeshows etc... We are about to finish the catch up and fine tune the plan for moving forward...Thanks for the open dialog! >Jay, > If what you want is to get the word out about Webcatalog, that's great. >And though your affiliate commission is as low as they come, I was quick to >sign up because I see the greater good of name and product recognition. >But by dropping all support off of this list, and chiming in from time to >time with pat answers that basically ignore the major issues, it's likely >that the word that will get out is going to be a negative one. Morale is >low on this list. So, while you make headway with your own marketing >efforts, you lose it with the developers who've been with you from the >beginning. Those developers talk to a lot of companies, and many companies >rely on them for direction. I don't expect Grant to take time to answer >questions as he did in the past. But I have to wonder if you and John are >the only SM eyes that look at this list anymore. Instead of the silence, >how about a bit of good old open conversation, like in the old days. If we >knew that John Jakovich was training some new tech support people, or you >and Grant have been working on organizing the development team for version >4, the silence would be understandable. As it is, though, no one knows what >you guys are up to. And, it's going to be counter productive to your >greater marketing efforts if it continues this way. > >My 2¢ >-- >Mike Davis, President >Network 13, Inc. http://www.network13.net/ >LocalsOnline.com, Inc. http://www.localsonline.com/ >Voice Of The Internet, Inc. http://www.voiceoftheinternet.com/ >ICQ: 6572635 > >If I had more time, I would have written less. - Mark Twain > > > From: Jay Van Vark > > Reply-To: (WebCatalog Talk) > > Date: Tue, 25 Jan 2000 10:35:46 -0800 > > To: (WebCatalog Talk) > > Subject: Re: Smith Micro - no competition > > > > None taken... > > > > I am glad that you view it as such a strong competitive advantage > > that you don't want your clients to know your tools... > > > > What I want to make sure is that those clients that dictate which > > tool to use know that WebCatalog is the best tool around and that > > lots of people are using it... We intend to be very public about the > > fact that we use WebCatalog for very high profile sites and very > > strong return on investment...! > > > > > >>>> Just to make sure the record is straight -- we are not diverting > >>>> resources. This effort is a self running effort. Again -- we are > >>>> looking for ways to increase the exposure both in sales, market > >>>> presence and use.... > >>> > >>> SMS is just one more competitor. But how do you know you will >not infringe > >>> upon anybody's business? > >>> > >>> Like the one day when somebody's client called SMS for some >information on > >>> WC and got a better quote for the development of their web site? > >>> > >>> How do you know that somebody calling you has not already been >submitted a > >>> quote by one of us? > >>> > >> > >> > >> Why do you tell your client that you are using Web Catalog then? You > >> are letting you client know to much information. I never tell me > >> clients that I am using web catalog I just tell them that I have > >> developed a database solution for them. If you let a customer go > >> away to Smith Micro then you do not know how to market your business. > >> No offense. > >> > >> Jeff Logan > > > > Jay Van Vark *********************************** > > Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) > > 16855 West Bernardo Drive | Software & Site Development > > Suite 380 | http://www.smithmicro.com/isd > > San Diego, CA 92127 | ------------------------- > > 858.675.1106 | Formerly, Pacific Coast Software > > 858.675.0372 (fax) *********************************** > > > > NASDQ: SMSI > > > > > > ------------------------------------------------------------- > > Brought to you by CommuniGate Pro - The Buzz Word Compliant >Messaging Server. > > To end your Mail problems go to . > > > > This message is sent to you because you are subscribed to > > the mailing list . > > To unsubscribe, E-mail to: > > To switch to the DIGEST mode, E-mail to > > > > >------------------------------------------------------------- >Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >To end your Mail problems go to . > >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to >Jay Van Vark *********************************** Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) 16855 West Bernardo Drive | Software & Site Development Suite 380 | http://www.smithmicro.com/isd San Diego, CA 92127 | ------------------------- 858.675.1106 | Formerly, Pacific Coast Software 858.675.0372 (fax) ***********************************NASDQ: SMSI ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
Jay Van Vark
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