Re: Help! WebMerchant store suddenly won't process orders...
This WebDNA talk-list message is from 2001
It keeps the original formatting.
numero = 37113
interpreted = N
texte = It seems somewhere in your code you are assigning a static number to the cart. Look at the recent changes, and look for cart=. If you find one that does not have cart=[cart] change it.>Hello. > >We have been successfully running a store for several years now. I >was not the original programmer. Suddenly the store has developed a >problem which I don't understand. > >After entering an order, the customer is brought (as usual) to a >Thank you page. What's new is that at the bottom of that page, >associated with the [purchase] tag, apparently, the following >appears: > >Error: this shopping cart has already been submitted and is pending approval > >and then the order does not go through. > >The error log shows the following each time: > >07/11/2001 12:04:09 [command] [ipaddress] > Error: the database '[db]' could not be found or opened > >07/11/2001 12:05:25 purchase 024.007.223.067 > Error: this shopping cart has already been submitted and is >pending approval > >Can anyone suggest what may be wrong or what I should do to diagnose >this further? Any help or suggestions would be greatly appreciated >as the store owner is getting (understandably) rather upset, and I >am running up against personal lack of knowledge/understanding of >WebMerchant. > >Thanks in advance, > >Ralph Dratman > >------------------------------------------------------------- This >message is sent to you because you are subscribed to the mailing >list . To unsubscribe, E-mail to: To switch to the DIGEST mode, >E-mail to Web Archive of this list is at: >http://search.smithmicro.com/ -- ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list
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It seems somewhere in your code you are assigning a static number to the cart. Look at the recent changes, and look for cart=. If you find one that does not have cart=[cart] change it.>Hello. > >We have been successfully running a store for several years now. I >was not the original programmer. Suddenly the store has developed a >problem which I don't understand. > >After entering an order, the customer is brought (as usual) to a >Thank you page. What's new is that at the bottom of that page, >associated with the [purchase] tag, apparently, the following >appears: > >Error: this shopping cart has already been submitted and is pending approval > >and then the order does not go through. > >The error log shows the following each time: > >07/11/2001 12:04:09 [command] [ipaddress] > Error: the database '[db]' could not be found or opened > >07/11/2001 12:05:25 purchase 024.007.223.067 > Error: this shopping cart has already been submitted and is >pending approval > >Can anyone suggest what may be wrong or what I should do to diagnose >this further? Any help or suggestions would be greatly appreciated >as the store owner is getting (understandably) rather upset, and I >am running up against personal lack of knowledge/understanding of >WebMerchant. > >Thanks in advance, > >Ralph Dratman > >------------------------------------------------------------- This >message is sent to you because you are subscribed to the mailing >list . To unsubscribe, E-mail to: To switch to the DIGEST mode, >E-mail to Web Archive of this list is at: >http://search.smithmicro.com/ -- ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Clayton Randall
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