Re: [OT] Theiving B*****ds
This WebDNA talk-list message is from 2004
It keeps the original formatting.
numero = 59419
interpreted = N
texte = I went through something similar with Net Solutions. I finally figured outthat I could use my customer ID since I did not know my User ID. Needlessto say, I did not know my customer ID at the time and had to request a copyof my receipt from Net Solutions to get it.Sal D'Anna-----Original Message-----From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf Of GaryKrockoverSent: Friday, September 17, 2004 11:18 AMTo: WebDNA TalkSubject: Re: [OT] Theiving B*****dsI'm in the middle of a NetSol nightmare right now with a client.... :OHe had a former employee register their domain somehow without using a User I.D. Not sure how the system let her do that, but it did. We're trying to modify the DNS but the owner can't log into the account - he never had the password for NetSol and even after working with their tech support, a blank user ID and the password won't authenticate. They've failed to reset the account as well.Here's a CC from his last email that is funny, but sad:"Thanks for the reply Luis, however, how in the world do I login to the Account Manager WITHOUT A USER I.D.???!!!! Please see my original e-mail. Below is a response from Network Solutions and you will see.the USER ID IS BLANK, therefore, I can not login to Account Manager. Please help by understanding that I HAVE NO USER ID. Thanks."It is a bit of an unusual circumstance I guess, but how in the world did their system let the former employee register without a User I.D. is beyondme.GaryAt 12:40 PM 9/17/2004, you wrote:>Over the years Network Solutions was always there for me in the middle of >the night when I had problems. I've found their tech support to be >impeccable compared to Dot Earth, Register.com and Tucows.-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list
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I went through something similar with Net Solutions. I finally figured outthat I could use my customer ID since I did not know my User ID. Needlessto say, I did not know my customer ID at the time and had to request a copyof my receipt from Net Solutions to get it.Sal D'Anna-----Original Message-----From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf Of GaryKrockoverSent: Friday, September 17, 2004 11:18 AMTo: WebDNA TalkSubject: Re: [OT] Theiving B*****dsI'm in the middle of a NetSol nightmare right now with a client.... :OHe had a former employee register their domain somehow without using a User I.D. Not sure how the system let her do that, but it did. We're trying to modify the DNS but the owner can't log into the account - he never had the password for NetSol and even after working with their tech support, a blank user ID and the password won't authenticate. They've failed to reset the account as well.Here's a CC from his last email that is funny, but sad:"Thanks for the reply Luis, however, how in the world do I login to the Account Manager WITHOUT A USER I.D.???!!!! Please see my original e-mail. Below is a response from Network Solutions and you will see.the USER ID IS BLANK, therefore, I can not login to Account Manager. Please help by understanding that I HAVE NO USER ID. Thanks."It is a bit of an unusual circumstance I guess, but how in the world did their system let the former employee register without a User I.D. is beyondme.GaryAt 12:40 PM 9/17/2004, you wrote:>Over the years Network Solutions was always there for me in the middle of >the night when I had problems. I've found their tech support to be >impeccable compared to Dot Earth, Register.com and Tucows.-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail toWeb Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
"Sal D'Anna"
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