Re: [WebDNA] Brian Harrington

This WebDNA talk-list message is from

2019


It keeps the original formatting.
numero = 114823
interpreted = N
texte = 2449 --Apple-Mail-BD61EF8D-D4FF-4B3E-AAE1-84B6F4CEB385 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Been there. Good on you for helping that long Stuart. I learned long ago to s= teer clear from people who don=E2=80=99t understand the value of a persons t= ime / energy.=20 D. Brooke Mobile > On Sep 28, 2019, at 6:58 PM, Stuart Tremain wro= te: >=20 > I have really leaned another one of this life's lessons today. >=20 > As any member of this list will may or may not know I have been an active m= ember of this list for 20+ years. >=20 > During this time I have learned so much about the use of WebDNA from peopl= e such as Ken Grome, Donovan Brooke, and others that have since moved on. >=20 > I have always tried hard to return the favour and as such at times have go= ne far and beyond the task of offering help. I have enjoyed giving back to t= he community from which my skills have grown. This I believe is the reason w= hy I have been contracted by WebDNA users from around the world. >=20 > I have seen many users over the years with configuration problems, in part= icular the last few weeks with Ubuntu 18.04, hence the reason why I wrote th= e instructions a week or so ago on how to set up WebDNA on a fresh installat= ion of Ubuntu 18.04 - I even went as far as to provide an image of the same a= vailable to anyone that would like it, all in the hope that WebDNA would bec= ome a quick easy solution for members of this list to implement. >=20 > I had a number of people request a copy of this image, none of whom have t= aken up the offer. One user requested that I build an image that anyone coul= d use on any platform. However this is not possible for cloud servers as eac= h cloud provider has their own flavour of Ubuntu tuned to their hosting conf= iguration. The instructions that I publish will work if you follow the steps= on any host and/or new Ubuntu 18.0 installation. >=20 > And then along came Brian Harrington.=20 >=20 > I must preface this with the fact that everything that i have done for Bri= an was at no charge, purely a gesture of good will that I extend to all memb= ers of this list. >=20 > Brian was unable to log into the Ubuntu 18.04 Droplet that he created. I o= ffered to meet him on Skype to help him get past his hurdle - less than a mi= nute later I had connected to the Droplet (a virtual server) using ssh, Bria= n had some confusion as to how that was achieved, and had not received the i= mage that I had shared with him from DigitalOcean. So to make things easier a= nd so that he didn=E2=80=99t have to go backwards I simply completed the ins= tallation from the instructions that I had published. >=20 > Less than 20 minutes later Brian was the owner of a shiny new Ubuntu 18.04= server complete with a working installation of WebDNA server that was only r= equiring a license number. >=20 > As you will know, if you have read the published instructions, Webmin is a= lso installed on the Droplet. >=20 > What happened next is purely comical, if I published the emails that I rec= eived and you read the warnings that I provided, plus the repeated advice th= at I gave, you would see exactly where Brian=E2=80=99s problems are. >=20 > =46rom here all Brian needed to do was upload his websites to /var/www/htm= l and set up his Virtual hosts - at this stage WebDNA was 100% functional wi= th all the standard file extensions that are installed with the WebDNA insta= ller. >=20 > As an additional task I set up two Virtual Hosts, one on 80 the other on 4= 43 with the ssl certificate that he supplied so that he could have a working= reference. >=20 > However Brian had other plans, he wanted to create a new directory /Librar= y/Websites to be the root directory of his webserver, remember this is the s= ame person that has had no experience with a Linux server, he has had experi= ence with a Mac server so I believed that he had a good sense of being able t= o manage a Linux Server. Brian didn=E2=80=99t want to use the installed Webm= in, he wanted to do all Apache configuration by uploading files with FTP how= ever he didn=E2=80=99t have a FTP client. >=20 > Brian, you may remember the Skype message that I sent you expressing my co= ncern that if you work outside the standard installation you would break it.= >=20 > For the rest of the week I continued to help him, answer his questions, pr= ovide advice. All the time doing my own work that Brian=E2=80=99s emails wer= e interrupting. As I live in Sydney there were times that I was not able to a= nswer him immediately due to the 10 hour time difference. >=20 > Then on Friday afternoon (Sydney time) I received yet another email from B= rian - he had locked himself out of his server, yes, I fixed this for him to= o, repaired his non-root user with sudo privileges and advised him that in 1= 9 minutes time I would be leaving for the weekend. >=20 > So it is now Sunday morning in Sydney, I have turned on my computer this m= orning after have a =E2=80=98family=E2=80=99 day yesterday to see the usuall= y quiet WebDNA list dominated by Brian continuing to have issues with his in= stallation. >=20 > What does surprise me, and leads me to writing this email are comments poi= nted to myself by Brian such as: > "TalkList members say they will help... then they are GONE and suddenly do= n't has access to email or skype???!!! Nothing worse than someone setting yo= u up to fail...!!!=E2=80=9D >=20 > Brian had a very large VHost file that he moved from his Mac server to the= Linux environment without any alterations. He believes that it was easier t= o change the configuration of the Linux/Apache server than to use search and= replace on his VHost file. Brian=E2=80=99s problems relate directly to Perm= issions and the relocation of his server root. I note that Brian has said:=20= > " I have no idea why Stuart thinks /Library/Webserver files are gonna be a= n issue when apache2.conf list share folder and everything else.=E2=80=9D, I= guess to Brian taking advice from someone that has 23 operational Ubuntu 18= ..04 servers really doesn=E2=80=99t make much sense. >=20 > So Brian, if you had followed my advice, you would have been 100% operatio= nal as soon as all your files had been uploaded to the /var/www/html directo= ry and had their ownership and preferences checked, and had simply changed t= he root locations in your vhost configuration file simply with a search and r= eplace with your text editor. If you listened to the FREE advice that you we= re given or you could have even asked me to do it you would have had a fully= functional server many days ago. >=20 > Now I would like to see a retraction of the ill placed comments that you h= ave made about me. > =20 > Kind regards >=20 > Stuart Tremain > Pharoah Lane Software > AUSTRALIA > webdna@plsoftware.com.au >=20 >=20 >=20 >=20 >=20 >=20 >=20 > --------------------------------------------------------- This message is s= ent to you because you are subscribed to the mailing list talk@webdna.us To u= nsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/p= age.dna?numero=3D55 Bug Reporting: support@webdna.us --Apple-Mail-BD61EF8D-D4FF-4B3E-AAE1-84B6F4CEB385 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Been there. Good on you for helping that lo= ng Stuart. I learned long ago to steer clear from people who don=E2=80=99t u= nderstand the value of a persons time / energy. 

D. Brooke Mobile

On Se= p 28, 2019, at 6:58 PM, Stuart Tremain <webdna@plsoftware.com.au> wrote:

I have really leaned another one of this life's l= essons today.

As any mem= ber of this list will may or may not know I have been an active member of th= is list for 20+ years.

During this time I have learned so much about the use of WebDNA from peop= le such as Ken Grome, Donovan Brooke, and others that have since moved on.

I have always tried= hard to return the favour and as such at times have gone far and beyond the= task of offering help. I have enjoyed giving back to the community from whi= ch my skills have grown. This I believe is the reason why I have been contra= cted by WebDNA users from around the world.

I have seen many users over the years with configur= ation problems, in particular the last few weeks with Ubuntu 18.04, hence th= e reason why I wrote the instructions a week or so ago on how to set up WebD= NA on a fresh installation of Ubuntu 18.04 - I even went as far as to provid= e an image of the same available to anyone that would like it, all in the ho= pe that WebDNA would become a quick easy solution for members of this list t= o implement.

I had= a number of people request a copy of this image, none of whom have taken up= the offer. One user requested that I build an image that anyone could use o= n any platform. However this is not possible for cloud servers as each cloud= provider has their own flavour of Ubuntu tuned to their hosting configurati= on. The instructions that I publish will work if you follow the steps on any= host and/or new Ubuntu 18.0 installation.

And then along came Brian Harrington. 

I must preface this with t= he fact that everything that i have done for Brian was at no charge, purely a= gesture of good will that I extend to all members of this list.

Brian was unable to log into t= he Ubuntu 18.04 Droplet that he created. I offered to meet him on Skype to h= elp him get past his hurdle - less than a minute later I had connected to th= e Droplet (a virtual server) using ssh, Brian had some confusion as to how t= hat was achieved, and had not received the image that I had shared with him f= rom DigitalOcean. So to make things easier and so that he didn=E2=80=99t hav= e to go backwards I simply completed the installation from the instructions&= nbsp;that I had published.

Less than 20 minutes later Brian was the owner of a shiny new Ubunt= u 18.04 server complete with a working installation of WebDNA server that wa= s only requiring a license number.

As you will know, if you have read the published instructio= ns, Webmin is also installed on the Droplet.

What happened next is purely comical, if I publishe= d the emails that I received and you read the warnings that I provided, plus= the repeated advice that I gave,  you would see exactly where Brian=E2= =80=99s problems are.

=46rom here all Brian needed to do was upload his websites to /var/www/ht= ml and set up his Virtual hosts - at this stage WebDNA was 100% functional w= ith all the standard file extensions that are installed with the WebDNA inst= aller.

As an addit= ional task I set up two Virtual Hosts, one on 80 the other on 443 with the s= sl certificate that he supplied so that he could have a working reference.

However Brian had o= ther plans, he wanted to create a new directory /Library/Websites to be the r= oot directory of his webserver, remember this is the same person that has ha= d no experience with a Linux server, he has had experience with a Mac server= so I believed that he had a good sense of being able to manage a Linux Serv= er. Brian didn=E2=80=99t want to use the installed Webmin, he wanted to do a= ll Apache configuration by uploading files with FTP however he didn=E2=80=99= t have a FTP client.

Brian, you may remember the Skype message that I sent you expressing my c= oncern that if you work outside the standard installation you would break it= ..

For the rest of t= he week I continued to help him, answer his questions, provide advice. All t= he time doing my own work that Brian=E2=80=99s emails were interrupting. As I= live in Sydney there were times that I was not able to answer him immediate= ly due to the 10 hour time difference.

<= /div>
Then on Friday afternoon (Sydney time) I received yet a= nother email from Brian - he had locked himself out of his server, yes, I fi= xed this for him too, repaired his non-root user with sudo privileges and ad= vised him that in 19 minutes time I would be leaving for the weekend.
<= div class=3D"">
So it is now Sunday morn= ing in Sydney, I have turned on my computer this morning after have a =E2=80= =98family=E2=80=99 day yesterday to see the usually quiet WebDNA list domina= ted by Brian continuing to have issues with his installation.

What does surprise me, and leads= me to writing this email are comments pointed to myself by Brian such as:
"TalkList members say they will help... the= n they are GONE and suddenly don't has access to email or skype???!!! Nothin= g worse than someone setting you up to fail...!!!=E2= =80=9D

Brian had a very large VHost file that he moved from h= is Mac server to the Linux environment without any alterations. He believes t= hat it was easier to change the configuration of the Linux/Apache server tha= n to use search and replace on his VHost file. Brian=E2=80=99s problems rela= te directly to Permissions and the relocation of his server root. I note tha= t Brian has said: 
" I ha= ve no idea why Stuart thinks /Library/Webserver files are gonna be an issue w= hen apache2.conf list share folder and everything else.=E2=80=9D, I gues= s to Brian taking advice from someone that has 23 operational Ubuntu 18= ..04 servers really doesn=E2=80=99t make much sense.

So Brian, if you had followed my ad= vice, you would have been 100% operational as soon as all your files had bee= n uploaded to the /var/www/html directory and had their ownership and p= references checked, and had simply changed the root locations in y= our vhost configuration file simply with a search and replace with your= text editor. If you listened to the FREE advice that you were given or you c= ould have even asked me to do it you would have had a fully functional serve= r many days ago.

Now I would like to see a ret= raction of the ill placed comments that you have made about me.
 
Kind regards

<= /div>
Stuart Tremain
Pharoah Lane Softwa= re
AUSTRALIA







--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leav= e@webdna.us archives: http://www.w= ebdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us
= --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us --Apple-Mail-BD61EF8D-D4FF-4B3E-AAE1-84B6F4CEB385-- . Associated Messages, from the most recent to the oldest:

    
  1. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  2. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  3. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  4. Re: [WebDNA] Brian Harrington (Bob Minor 2019)
  5. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  6. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  7. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  8. Re: [WebDNA] Brian Harrington (Stuart Tremain 2019)
  9. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  10. Re: [WebDNA] Brian Harrington (Stuart Tremain 2019)
  11. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  12. RE: [WebDNA] Brian Harrington ("Scott @ Itsula" 2019)
  13. RE: [WebDNA] Brian Harrington ("Scott @ Itsula" 2019)
  14. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  15. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  16. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  17. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  18. Re: [WebDNA] Brian Harrington (Donovan Brooke 2019)
  19. Re: [WebDNA] Brian Harrington (Bob Minor 2019)
  20. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  21. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  22. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  23. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  24. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  25. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  26. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  27. RE: [WebDNA] Brian Harrington ("Scott @ Itsula" 2019)
  28. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  29. Re: [WebDNA] Brian Harrington (H - Powerpalle 2019)
  30. Re: [WebDNA] Brian Harrington (Bob Minor 2019)
  31. Re: [WebDNA] Brian Harrington (Donovan Brooke 2019)
  32. [WebDNA] Brian Harrington (Stuart Tremain 2019)
2449 --Apple-Mail-BD61EF8D-D4FF-4B3E-AAE1-84B6F4CEB385 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Been there. Good on you for helping that long Stuart. I learned long ago to s= teer clear from people who don=E2=80=99t understand the value of a persons t= ime / energy.=20 D. Brooke Mobile > On Sep 28, 2019, at 6:58 PM, Stuart Tremain wro= te: >=20 > I have really leaned another one of this life's lessons today. >=20 > As any member of this list will may or may not know I have been an active m= ember of this list for 20+ years. >=20 > During this time I have learned so much about the use of WebDNA from peopl= e such as Ken Grome, Donovan Brooke, and others that have since moved on. >=20 > I have always tried hard to return the favour and as such at times have go= ne far and beyond the task of offering help. I have enjoyed giving back to t= he community from which my skills have grown. This I believe is the reason w= hy I have been contracted by WebDNA users from around the world. >=20 > I have seen many users over the years with configuration problems, in part= icular the last few weeks with Ubuntu 18.04, hence the reason why I wrote th= e instructions a week or so ago on how to set up WebDNA on a fresh installat= ion of Ubuntu 18.04 - I even went as far as to provide an image of the same a= vailable to anyone that would like it, all in the hope that WebDNA would bec= ome a quick easy solution for members of this list to implement. >=20 > I had a number of people request a copy of this image, none of whom have t= aken up the offer. One user requested that I build an image that anyone coul= d use on any platform. However this is not possible for cloud servers as eac= h cloud provider has their own flavour of Ubuntu tuned to their hosting conf= iguration. The instructions that I publish will work if you follow the steps= on any host and/or new Ubuntu 18.0 installation. >=20 > And then along came Brian Harrington.=20 >=20 > I must preface this with the fact that everything that i have done for Bri= an was at no charge, purely a gesture of good will that I extend to all memb= ers of this list. >=20 > Brian was unable to log into the Ubuntu 18.04 Droplet that he created. I o= ffered to meet him on Skype to help him get past his hurdle - less than a mi= nute later I had connected to the Droplet (a virtual server) using ssh, Bria= n had some confusion as to how that was achieved, and had not received the i= mage that I had shared with him from DigitalOcean. So to make things easier a= nd so that he didn=E2=80=99t have to go backwards I simply completed the ins= tallation from the instructions that I had published. >=20 > Less than 20 minutes later Brian was the owner of a shiny new Ubuntu 18.04= server complete with a working installation of WebDNA server that was only r= equiring a license number. >=20 > As you will know, if you have read the published instructions, Webmin is a= lso installed on the Droplet. >=20 > What happened next is purely comical, if I published the emails that I rec= eived and you read the warnings that I provided, plus the repeated advice th= at I gave, you would see exactly where Brian=E2=80=99s problems are. >=20 > =46rom here all Brian needed to do was upload his websites to /var/www/htm= l and set up his Virtual hosts - at this stage WebDNA was 100% functional wi= th all the standard file extensions that are installed with the WebDNA insta= ller. >=20 > As an additional task I set up two Virtual Hosts, one on 80 the other on 4= 43 with the ssl certificate that he supplied so that he could have a working= reference. >=20 > However Brian had other plans, he wanted to create a new directory /Librar= y/Websites to be the root directory of his webserver, remember this is the s= ame person that has had no experience with a Linux server, he has had experi= ence with a Mac server so I believed that he had a good sense of being able t= o manage a Linux Server. Brian didn=E2=80=99t want to use the installed Webm= in, he wanted to do all Apache configuration by uploading files with FTP how= ever he didn=E2=80=99t have a FTP client. >=20 > Brian, you may remember the Skype message that I sent you expressing my co= ncern that if you work outside the standard installation you would break it.= >=20 > For the rest of the week I continued to help him, answer his questions, pr= ovide advice. All the time doing my own work that Brian=E2=80=99s emails wer= e interrupting. As I live in Sydney there were times that I was not able to a= nswer him immediately due to the 10 hour time difference. >=20 > Then on Friday afternoon (Sydney time) I received yet another email from B= rian - he had locked himself out of his server, yes, I fixed this for him to= o, repaired his non-root user with sudo privileges and advised him that in 1= 9 minutes time I would be leaving for the weekend. >=20 > So it is now Sunday morning in Sydney, I have turned on my computer this m= orning after have a =E2=80=98family=E2=80=99 day yesterday to see the usuall= y quiet WebDNA list dominated by Brian continuing to have issues with his in= stallation. >=20 > What does surprise me, and leads me to writing this email are comments poi= nted to myself by Brian such as: > "TalkList members say they will help... then they are GONE and suddenly do= n't has access to email or skype???!!! Nothing worse than someone setting yo= u up to fail...!!!=E2=80=9D >=20 > Brian had a very large VHost file that he moved from his Mac server to the= Linux environment without any alterations. He believes that it was easier t= o change the configuration of the Linux/Apache server than to use search and= replace on his VHost file. Brian=E2=80=99s problems relate directly to Perm= issions and the relocation of his server root. I note that Brian has said:=20= > " I have no idea why Stuart thinks /Library/Webserver files are gonna be a= n issue when apache2.conf list share folder and everything else.=E2=80=9D, I= guess to Brian taking advice from someone that has 23 operational Ubuntu 18= ..04 servers really doesn=E2=80=99t make much sense. >=20 > So Brian, if you had followed my advice, you would have been 100% operatio= nal as soon as all your files had been uploaded to the /var/www/html directo= ry and had their ownership and preferences checked, and had simply changed t= he root locations in your vhost configuration file simply with a search and r= eplace with your text editor. If you listened to the FREE advice that you we= re given or you could have even asked me to do it you would have had a fully= functional server many days ago. >=20 > Now I would like to see a retraction of the ill placed comments that you h= ave made about me. > =20 > Kind regards >=20 > Stuart Tremain > Pharoah Lane Software > AUSTRALIA > webdna@plsoftware.com.au >=20 >=20 >=20 >=20 >=20 >=20 >=20 > --------------------------------------------------------- This message is s= ent to you because you are subscribed to the mailing list talk@webdna.us To u= nsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/p= age.dna?numero=3D55 Bug Reporting: support@webdna.us --Apple-Mail-BD61EF8D-D4FF-4B3E-AAE1-84B6F4CEB385 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Been there. Good on you for helping that lo= ng Stuart. I learned long ago to steer clear from people who don=E2=80=99t u= nderstand the value of a persons time / energy. 

D. Brooke Mobile

On Se= p 28, 2019, at 6:58 PM, Stuart Tremain <webdna@plsoftware.com.au> wrote:

I have really leaned another one of this life's l= essons today.

As any mem= ber of this list will may or may not know I have been an active member of th= is list for 20+ years.

During this time I have learned so much about the use of WebDNA from peop= le such as Ken Grome, Donovan Brooke, and others that have since moved on.

I have always tried= hard to return the favour and as such at times have gone far and beyond the= task of offering help. I have enjoyed giving back to the community from whi= ch my skills have grown. This I believe is the reason why I have been contra= cted by WebDNA users from around the world.

I have seen many users over the years with configur= ation problems, in particular the last few weeks with Ubuntu 18.04, hence th= e reason why I wrote the instructions a week or so ago on how to set up WebD= NA on a fresh installation of Ubuntu 18.04 - I even went as far as to provid= e an image of the same available to anyone that would like it, all in the ho= pe that WebDNA would become a quick easy solution for members of this list t= o implement.

I had= a number of people request a copy of this image, none of whom have taken up= the offer. One user requested that I build an image that anyone could use o= n any platform. However this is not possible for cloud servers as each cloud= provider has their own flavour of Ubuntu tuned to their hosting configurati= on. The instructions that I publish will work if you follow the steps on any= host and/or new Ubuntu 18.0 installation.

And then along came Brian Harrington. 

I must preface this with t= he fact that everything that i have done for Brian was at no charge, purely a= gesture of good will that I extend to all members of this list.

Brian was unable to log into t= he Ubuntu 18.04 Droplet that he created. I offered to meet him on Skype to h= elp him get past his hurdle - less than a minute later I had connected to th= e Droplet (a virtual server) using ssh, Brian had some confusion as to how t= hat was achieved, and had not received the image that I had shared with him f= rom DigitalOcean. So to make things easier and so that he didn=E2=80=99t hav= e to go backwards I simply completed the installation from the instructions&= nbsp;that I had published.

Less than 20 minutes later Brian was the owner of a shiny new Ubunt= u 18.04 server complete with a working installation of WebDNA server that wa= s only requiring a license number.

As you will know, if you have read the published instructio= ns, Webmin is also installed on the Droplet.

What happened next is purely comical, if I publishe= d the emails that I received and you read the warnings that I provided, plus= the repeated advice that I gave,  you would see exactly where Brian=E2= =80=99s problems are.

=46rom here all Brian needed to do was upload his websites to /var/www/ht= ml and set up his Virtual hosts - at this stage WebDNA was 100% functional w= ith all the standard file extensions that are installed with the WebDNA inst= aller.

As an addit= ional task I set up two Virtual Hosts, one on 80 the other on 443 with the s= sl certificate that he supplied so that he could have a working reference.

However Brian had o= ther plans, he wanted to create a new directory /Library/Websites to be the r= oot directory of his webserver, remember this is the same person that has ha= d no experience with a Linux server, he has had experience with a Mac server= so I believed that he had a good sense of being able to manage a Linux Serv= er. Brian didn=E2=80=99t want to use the installed Webmin, he wanted to do a= ll Apache configuration by uploading files with FTP however he didn=E2=80=99= t have a FTP client.

Brian, you may remember the Skype message that I sent you expressing my c= oncern that if you work outside the standard installation you would break it= ..

For the rest of t= he week I continued to help him, answer his questions, provide advice. All t= he time doing my own work that Brian=E2=80=99s emails were interrupting. As I= live in Sydney there were times that I was not able to answer him immediate= ly due to the 10 hour time difference.

<= /div>
Then on Friday afternoon (Sydney time) I received yet a= nother email from Brian - he had locked himself out of his server, yes, I fi= xed this for him too, repaired his non-root user with sudo privileges and ad= vised him that in 19 minutes time I would be leaving for the weekend.
<= div class=3D"">
So it is now Sunday morn= ing in Sydney, I have turned on my computer this morning after have a =E2=80= =98family=E2=80=99 day yesterday to see the usually quiet WebDNA list domina= ted by Brian continuing to have issues with his installation.

What does surprise me, and leads= me to writing this email are comments pointed to myself by Brian such as:
"TalkList members say they will help... the= n they are GONE and suddenly don't has access to email or skype???!!! Nothin= g worse than someone setting you up to fail...!!!=E2= =80=9D

Brian had a very large VHost file that he moved from h= is Mac server to the Linux environment without any alterations. He believes t= hat it was easier to change the configuration of the Linux/Apache server tha= n to use search and replace on his VHost file. Brian=E2=80=99s problems rela= te directly to Permissions and the relocation of his server root. I note tha= t Brian has said: 
" I ha= ve no idea why Stuart thinks /Library/Webserver files are gonna be an issue w= hen apache2.conf list share folder and everything else.=E2=80=9D, I gues= s to Brian taking advice from someone that has 23 operational Ubuntu 18= ..04 servers really doesn=E2=80=99t make much sense.

So Brian, if you had followed my ad= vice, you would have been 100% operational as soon as all your files had bee= n uploaded to the /var/www/html directory and had their ownership and p= references checked, and had simply changed the root locations in y= our vhost configuration file simply with a search and replace with your= text editor. If you listened to the FREE advice that you were given or you c= ould have even asked me to do it you would have had a fully functional serve= r many days ago.

Now I would like to see a ret= raction of the ill placed comments that you have made about me.
 
Kind regards

<= /div>
Stuart Tremain
Pharoah Lane Softwa= re
AUSTRALIA







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