Re: [WebDNA] Brian Harrington

This WebDNA talk-list message is from

2019


It keeps the original formatting.
numero = 114836
interpreted = N
texte = 2463 --Apple-Mail-A31AD3D7-3B0A-4991-A0D9-A2648D58DB1E Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable https://youtu.be/YHimia_Fxzs > On Sep 29, 2019, at 17:06, Brian Harrington wrote= : >=20 > =EF=BB=BF > FYI I NEVER MENTIONED YOUR NAME OR U WERE THE ONE HELPING ME! THEY ALL ASS= UMED THAT I'M SURE CUZ U ALL SO CLOSE... AND BTW YES I WAS PLANNING ON DOING= SOMETHING TO REPAY YOU FOR "HELPING" ME! AND I'M SURE IF YOU REVIEW ALL YOU= R NOTES I SAID THANK YOU MANY TIMES! AND I HOPE WHAT I DID TO MAKE MY LIFE E= ASIER ON THE FILE PATH ISSUE HELPS OTHERS!!! >=20 >> On Sat, Sep 28, 2019 at 7:58 PM Stuart Tremain = wrote: >> I have really leaned another one of this life's lessons today. >>=20 >> As any member of this list will may or may not know I have been an active= member of this list for 20+ years. >>=20 >> During this time I have learned so much about the use of WebDNA from peop= le such as Ken Grome, Donovan Brooke, and others that have since moved on. >>=20 >> I have always tried hard to return the favour and as such at times have g= one far and beyond the task of offering help. I have enjoyed giving back to t= he community from which my skills have grown. This I believe is the reason w= hy I have been contracted by WebDNA users from around the world. >>=20 >> I have seen many users over the years with configuration problems, in par= ticular the last few weeks with Ubuntu 18.04, hence the reason why I wrote t= he instructions a week or so ago on how to set up WebDNA on a fresh installa= tion of Ubuntu 18.04 - I even went as far as to provide an image of the same= available to anyone that would like it, all in the hope that WebDNA would b= ecome a quick easy solution for members of this list to implement. >>=20 >> I had a number of people request a copy of this image, none of whom have t= aken up the offer. One user requested that I build an image that anyone coul= d use on any platform. However this is not possible for cloud servers as eac= h cloud provider has their own flavour of Ubuntu tuned to their hosting conf= iguration. The instructions that I publish will work if you follow the steps= on any host and/or new Ubuntu 18.0 installation. >>=20 >> And then along came Brian Harrington.=20 >>=20 >> I must preface this with the fact that everything that i have done for Br= ian was at no charge, purely a gesture of good will that I extend to all mem= bers of this list. >>=20 >> Brian was unable to log into the Ubuntu 18.04 Droplet that he created. I o= ffered to meet him on Skype to help him get past his hurdle - less than a mi= nute later I had connected to the Droplet (a virtual server) using ssh, Bria= n had some confusion as to how that was achieved, and had not received the i= mage that I had shared with him from DigitalOcean. So to make things easier a= nd so that he didn=E2=80=99t have to go backwards I simply completed the ins= tallation from the instructions that I had published. >>=20 >> Less than 20 minutes later Brian was the owner of a shiny new Ubuntu 18.0= 4 server complete with a working installation of WebDNA server that was only= requiring a license number. >>=20 >> As you will know, if you have read the published instructions, Webmin is a= lso installed on the Droplet. >>=20 >> What happened next is purely comical, if I published the emails that I re= ceived and you read the warnings that I provided, plus the repeated advice t= hat I gave, you would see exactly where Brian=E2=80=99s problems are. >>=20 >> =46rom here all Brian needed to do was upload his websites to /var/www/ht= ml and set up his Virtual hosts - at this stage WebDNA was 100% functional w= ith all the standard file extensions that are installed with the WebDNA inst= aller. >>=20 >> As an additional task I set up two Virtual Hosts, one on 80 the other on 4= 43 with the ssl certificate that he supplied so that he could have a working= reference. >>=20 >> However Brian had other plans, he wanted to create a new directory /Libra= ry/Websites to be the root directory of his webserver, remember this is the s= ame person that has had no experience with a Linux server, he has had experi= ence with a Mac server so I believed that he had a good sense of being able t= o manage a Linux Server. Brian didn=E2=80=99t want to use the installed Webm= in, he wanted to do all Apache configuration by uploading files with FTP how= ever he didn=E2=80=99t have a FTP client. >>=20 >> Brian, you may remember the Skype message that I sent you expressing my c= oncern that if you work outside the standard installation you would break it= .. >>=20 >> For the rest of the week I continued to help him, answer his questions, p= rovide advice. All the time doing my own work that Brian=E2=80=99s emails we= re interrupting. As I live in Sydney there were times that I was not able to= answer him immediately due to the 10 hour time difference. >>=20 >> Then on Friday afternoon (Sydney time) I received yet another email from B= rian - he had locked himself out of his server, yes, I fixed this for him to= o, repaired his non-root user with sudo privileges and advised him that in 1= 9 minutes time I would be leaving for the weekend. >>=20 >> So it is now Sunday morning in Sydney, I have turned on my computer this m= orning after have a =E2=80=98family=E2=80=99 day yesterday to see the usuall= y quiet WebDNA list dominated by Brian continuing to have issues with his in= stallation. >>=20 >> What does surprise me, and leads me to writing this email are comments po= inted to myself by Brian such as: >> "TalkList members say they will help... then they are GONE and suddenly d= on't has access to email or skype???!!! Nothing worse than someone setting y= ou up to fail...!!!=E2=80=9D >>=20 >> Brian had a very large VHost file that he moved from his Mac server to th= e Linux environment without any alterations. He believes that it was easier t= o change the configuration of the Linux/Apache server than to use search and= replace on his VHost file. Brian=E2=80=99s problems relate directly to Perm= issions and the relocation of his server root. I note that Brian has said:=20= >> " I have no idea why Stuart thinks /Library/Webserver files are gonna be a= n issue when apache2.conf list share folder and everything else.=E2=80=9D, I= guess to Brian taking advice from someone that has 23 operational Ubuntu 18= ..04 servers really doesn=E2=80=99t make much sense. >>=20 >> So Brian, if you had followed my advice, you would have been 100% operati= onal as soon as all your files had been uploaded to the /var/www/html direct= ory and had their ownership and preferences checked, and had simply changed t= he root locations in your vhost configuration file simply with a search and r= eplace with your text editor. If you listened to the FREE advice that you we= re given or you could have even asked me to do it you would have had a fully= functional server many days ago. >>=20 >> Now I would like to see a retraction of the ill placed comments that you h= ave made about me. >> =20 >> Kind regards >>=20 >> Stuart Tremain >> Pharoah Lane Software >> AUSTRALIA >> webdna@plsoftware.com.au >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >> --------------------------------------------------------- This message is= sent to you because you are subscribed to the mailing list talk@webdna.us T= o unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.u= s/page.dna?numero=3D55 Bug Reporting: support@webdna.us >=20 >=20 > --=20 > Brian Harrington > Auto Glass Xpress > 2655 Millersport Hwy. Suite 1063 > Getzville, NY 14068 > (716) 861-2029 > www.Auto-Glass-Xpress.com > --------------------------------------------------------- This message is s= ent to you because you are subscribed to the mailing list talk@webdna.us To u= nsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/p= age.dna?numero=3D55 Bug Reporting: support@webdna.us --Apple-Mail-A31AD3D7-3B0A-4991-A0D9-A2648D58DB1E Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
https://youtu.be/YHimia_Fxzs

On Sep 29, 2019, at 17:06, Brian Harrington <auto= glasswny@gmail.com> wrote:

=EF=BB=BF
FYI I NEVER MENTIONED YOUR N= AME OR U WERE THE ONE HELPING ME! THEY ALL ASSUMED THAT I'M SURE CUZ U ALL S= O CLOSE... AND BTW YES I WAS PLANNING ON DOING SOMETHING TO REPAY YOU FOR "H= ELPING" ME! AND I'M SURE IF YOU REVIEW ALL YOUR NOTES I SAID THANK YOU MANY T= IMES! AND I HOPE WHAT I DID TO MAKE MY LIFE EASIER ON THE FILE PATH ISSUE HELPS OTHERS!!!

On Sat, Sep 28, 2019 at 7:58 PM Stuart Tremain <webdna@plsoftware.com.au> wrote= :
I have really leaned another one of this life's le= ssons today.

As any member of this list will may or may n= ot know I have been an active member of this list for 20+ years.
<= br>
During this time I have learned so much about the use of WebDN= A from people such as Ken Grome, Donovan Brooke, and others that have since m= oved on.

I have always tried hard to return the fav= our and as such at times have gone far and beyond the task of offering help.= I have enjoyed giving back to the community from which my skills have grown= .. This I believe is the reason why I have been contracted by WebDNA users fr= om around the world.

I have seen many users over th= e years with configuration problems, in particular the last few weeks with U= buntu 18.04, hence the reason why I wrote the instructions a week or so ago o= n how to set up WebDNA on a fresh installation of Ubuntu 18.04 - I even went= as far as to provide an image of the same available to anyone that would li= ke it, all in the hope that WebDNA would become a quick easy solution for me= mbers of this list to implement.

I had a number of p= eople request a copy of this image, none of whom have taken up the offer. On= e user requested that I build an image that anyone could use on any platform= .. However this is not possible for cloud servers as each cloud provider has t= heir own flavour of Ubuntu tuned to their hosting configuration. The instruc= tions that I publish will work if you follow the steps on any host and/or ne= w Ubuntu 18.0 installation.

And then along came Bri= an Harrington. 

I must preface this with the f= act that everything that i have done for Brian was at no charge, purely a ge= sture of good will that I extend to all members of this list.

=
Brian was unable to log into the Ubuntu 18.04 Droplet that he cre= ated. I offered to meet him on Skype to help him get past his hurdle - less t= han a minute later I had connected to the Droplet (a virtual server) using s= sh, Brian had some confusion as to how that was achieved, and had not receiv= ed the image that I had shared with him from DigitalOcean. So to make things= easier and so that he didn=E2=80=99t have to go backwards I simply complete= d the installation from the instructions that I had published.

Less than 20 minutes later Brian was the owner of a shiny n= ew Ubuntu 18.04 server complete with a working installation of WebDNA server= that was only requiring a license number.

As you w= ill know, if you have read the published instructions, Webmin is also instal= led on the Droplet.

What happened next is purely co= mical, if I published the emails that I received and you read the warnings t= hat I provided, plus the repeated advice that I gave,  you would see ex= actly where Brian=E2=80=99s problems are.

=46rom he= re all Brian needed to do was upload his websites to /var/www/html and set u= p his Virtual hosts - at this stage WebDNA was 100% functional with all the s= tandard file extensions that are installed with the WebDNA installer.
<= div>
As an additional task I set up two Virtual Hosts, one on 8= 0 the other on 443 with the ssl certificate that he supplied so that he coul= d have a working reference.

However Brian had other= plans, he wanted to create a new directory /Library/Websites to be the root= directory of his webserver, remember this is the same person that has had n= o experience with a Linux server, he has had experience with a Mac server so= I believed that he had a good sense of being able to manage a Linux Server.= Brian didn=E2=80=99t want to use the installed Webmin, he wanted to do all A= pache configuration by uploading files with FTP however he didn=E2=80=99t ha= ve a FTP client.

Brian, you may remember the Skype m= essage that I sent you expressing my concern that if you work outside the st= andard installation you would break it.

For the res= t of the week I continued to help him, answer his questions, provide advice.= All the time doing my own work that Brian=E2=80=99s emails were interruptin= g. As I live in Sydney there were times that I was not able to answer him im= mediately due to the 10 hour time difference.

Then o= n Friday afternoon (Sydney time) I received yet another email from Brian - h= e had locked himself out of his server, yes, I fixed this for him too, repai= red his non-root user with sudo privileges and advised him that in 19 minute= s time I would be leaving for the weekend.

So it is= now Sunday morning in Sydney, I have turned on my computer this morning aft= er have a =E2=80=98family=E2=80=99 day yesterday to see the usually quiet We= bDNA list dominated by Brian continuing to have issues with his installation= ..

What does surprise me, and leads me to writing th= is email are comments pointed to myself by Brian such as:
"TalkList members say they will help... then the= y are GONE and suddenly don't has access to email or skype???!!! Nothing wor= se than someone setting you up to fail...!!!=E2=80=9D
=
Brian had a very large V= Host file that he moved from his Mac server to the Linux environment without= any alterations. He believes that it was easier to change the configuration= of the Linux/Apache server than to use search and replace on his VHost file= .. Brian=E2=80=99s problems relate directly to Permissions and the relocation= of his server root. I note that Brian has said: 
" I have no idea why Stuart think= s /Library/Webserver files are gonna be an issue when apache2.conf list shar= e folder and everything else.=E2=80=9D, I guess to Brian taking advice f= rom someone that has 23 operational Ubuntu 18.04 servers really doesn=E2= =80=99t make much sense.

So Brian, if you had followed my advice,= you would have been 100% operational as soon as all your files had been upl= oaded to the /var/www/html directory and had their ownership and prefer= ences checked, and had simply changed the root locations in your&n= bsp;vhost configuration file simply with a search and replace with your text= editor. If you listened to the FREE advice that you were given or you could= have even asked me to do it you would have had a fully functional server ma= ny days ago.

= Now I would like to see a retraction of the ill placed comments that you hav= e made about me.
 
Kind regards
Stuart Tremain
Pharoah Lane Software
AUSTRAL= IA



<= /div>



--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@we= bdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: suppor= t@webdna.us

--
Brian Harrington
Auto Glass Xpress
2655 Millers= port Hwy. Suite 1063
Getzville, NY 14068
(716) 861-2029<= /div>
--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us= --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us --Apple-Mail-A31AD3D7-3B0A-4991-A0D9-A2648D58DB1E-- . Associated Messages, from the most recent to the oldest:

    
  1. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  2. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  3. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  4. Re: [WebDNA] Brian Harrington (Bob Minor 2019)
  5. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  6. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  7. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  8. Re: [WebDNA] Brian Harrington (Stuart Tremain 2019)
  9. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  10. Re: [WebDNA] Brian Harrington (Stuart Tremain 2019)
  11. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  12. RE: [WebDNA] Brian Harrington ("Scott @ Itsula" 2019)
  13. RE: [WebDNA] Brian Harrington ("Scott @ Itsula" 2019)
  14. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  15. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  16. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  17. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  18. Re: [WebDNA] Brian Harrington (Donovan Brooke 2019)
  19. Re: [WebDNA] Brian Harrington (Bob Minor 2019)
  20. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  21. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  22. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  23. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  24. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  25. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  26. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  27. RE: [WebDNA] Brian Harrington ("Scott @ Itsula" 2019)
  28. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  29. Re: [WebDNA] Brian Harrington (H - Powerpalle 2019)
  30. Re: [WebDNA] Brian Harrington (Bob Minor 2019)
  31. Re: [WebDNA] Brian Harrington (Donovan Brooke 2019)
  32. [WebDNA] Brian Harrington (Stuart Tremain 2019)
2463 --Apple-Mail-A31AD3D7-3B0A-4991-A0D9-A2648D58DB1E Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable https://youtu.be/YHimia_Fxzs > On Sep 29, 2019, at 17:06, Brian Harrington wrote= : >=20 > =EF=BB=BF > FYI I NEVER MENTIONED YOUR NAME OR U WERE THE ONE HELPING ME! THEY ALL ASS= UMED THAT I'M SURE CUZ U ALL SO CLOSE... AND BTW YES I WAS PLANNING ON DOING= SOMETHING TO REPAY YOU FOR "HELPING" ME! AND I'M SURE IF YOU REVIEW ALL YOU= R NOTES I SAID THANK YOU MANY TIMES! AND I HOPE WHAT I DID TO MAKE MY LIFE E= ASIER ON THE FILE PATH ISSUE HELPS OTHERS!!! >=20 >> On Sat, Sep 28, 2019 at 7:58 PM Stuart Tremain = wrote: >> I have really leaned another one of this life's lessons today. >>=20 >> As any member of this list will may or may not know I have been an active= member of this list for 20+ years. >>=20 >> During this time I have learned so much about the use of WebDNA from peop= le such as Ken Grome, Donovan Brooke, and others that have since moved on. >>=20 >> I have always tried hard to return the favour and as such at times have g= one far and beyond the task of offering help. I have enjoyed giving back to t= he community from which my skills have grown. This I believe is the reason w= hy I have been contracted by WebDNA users from around the world. >>=20 >> I have seen many users over the years with configuration problems, in par= ticular the last few weeks with Ubuntu 18.04, hence the reason why I wrote t= he instructions a week or so ago on how to set up WebDNA on a fresh installa= tion of Ubuntu 18.04 - I even went as far as to provide an image of the same= available to anyone that would like it, all in the hope that WebDNA would b= ecome a quick easy solution for members of this list to implement. >>=20 >> I had a number of people request a copy of this image, none of whom have t= aken up the offer. One user requested that I build an image that anyone coul= d use on any platform. However this is not possible for cloud servers as eac= h cloud provider has their own flavour of Ubuntu tuned to their hosting conf= iguration. The instructions that I publish will work if you follow the steps= on any host and/or new Ubuntu 18.0 installation. >>=20 >> And then along came Brian Harrington.=20 >>=20 >> I must preface this with the fact that everything that i have done for Br= ian was at no charge, purely a gesture of good will that I extend to all mem= bers of this list. >>=20 >> Brian was unable to log into the Ubuntu 18.04 Droplet that he created. I o= ffered to meet him on Skype to help him get past his hurdle - less than a mi= nute later I had connected to the Droplet (a virtual server) using ssh, Bria= n had some confusion as to how that was achieved, and had not received the i= mage that I had shared with him from DigitalOcean. So to make things easier a= nd so that he didn=E2=80=99t have to go backwards I simply completed the ins= tallation from the instructions that I had published. >>=20 >> Less than 20 minutes later Brian was the owner of a shiny new Ubuntu 18.0= 4 server complete with a working installation of WebDNA server that was only= requiring a license number. >>=20 >> As you will know, if you have read the published instructions, Webmin is a= lso installed on the Droplet. >>=20 >> What happened next is purely comical, if I published the emails that I re= ceived and you read the warnings that I provided, plus the repeated advice t= hat I gave, you would see exactly where Brian=E2=80=99s problems are. >>=20 >> =46rom here all Brian needed to do was upload his websites to /var/www/ht= ml and set up his Virtual hosts - at this stage WebDNA was 100% functional w= ith all the standard file extensions that are installed with the WebDNA inst= aller. >>=20 >> As an additional task I set up two Virtual Hosts, one on 80 the other on 4= 43 with the ssl certificate that he supplied so that he could have a working= reference. >>=20 >> However Brian had other plans, he wanted to create a new directory /Libra= ry/Websites to be the root directory of his webserver, remember this is the s= ame person that has had no experience with a Linux server, he has had experi= ence with a Mac server so I believed that he had a good sense of being able t= o manage a Linux Server. Brian didn=E2=80=99t want to use the installed Webm= in, he wanted to do all Apache configuration by uploading files with FTP how= ever he didn=E2=80=99t have a FTP client. >>=20 >> Brian, you may remember the Skype message that I sent you expressing my c= oncern that if you work outside the standard installation you would break it= .. >>=20 >> For the rest of the week I continued to help him, answer his questions, p= rovide advice. All the time doing my own work that Brian=E2=80=99s emails we= re interrupting. As I live in Sydney there were times that I was not able to= answer him immediately due to the 10 hour time difference. >>=20 >> Then on Friday afternoon (Sydney time) I received yet another email from B= rian - he had locked himself out of his server, yes, I fixed this for him to= o, repaired his non-root user with sudo privileges and advised him that in 1= 9 minutes time I would be leaving for the weekend. >>=20 >> So it is now Sunday morning in Sydney, I have turned on my computer this m= orning after have a =E2=80=98family=E2=80=99 day yesterday to see the usuall= y quiet WebDNA list dominated by Brian continuing to have issues with his in= stallation. >>=20 >> What does surprise me, and leads me to writing this email are comments po= inted to myself by Brian such as: >> "TalkList members say they will help... then they are GONE and suddenly d= on't has access to email or skype???!!! Nothing worse than someone setting y= ou up to fail...!!!=E2=80=9D >>=20 >> Brian had a very large VHost file that he moved from his Mac server to th= e Linux environment without any alterations. He believes that it was easier t= o change the configuration of the Linux/Apache server than to use search and= replace on his VHost file. Brian=E2=80=99s problems relate directly to Perm= issions and the relocation of his server root. I note that Brian has said:=20= >> " I have no idea why Stuart thinks /Library/Webserver files are gonna be a= n issue when apache2.conf list share folder and everything else.=E2=80=9D, I= guess to Brian taking advice from someone that has 23 operational Ubuntu 18= ..04 servers really doesn=E2=80=99t make much sense. >>=20 >> So Brian, if you had followed my advice, you would have been 100% operati= onal as soon as all your files had been uploaded to the /var/www/html direct= ory and had their ownership and preferences checked, and had simply changed t= he root locations in your vhost configuration file simply with a search and r= eplace with your text editor. If you listened to the FREE advice that you we= re given or you could have even asked me to do it you would have had a fully= functional server many days ago. >>=20 >> Now I would like to see a retraction of the ill placed comments that you h= ave made about me. >> =20 >> Kind regards >>=20 >> Stuart Tremain >> Pharoah Lane Software >> AUSTRALIA >> webdna@plsoftware.com.au >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >> --------------------------------------------------------- This message is= sent to you because you are subscribed to the mailing list talk@webdna.us T= o unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.u= s/page.dna?numero=3D55 Bug Reporting: support@webdna.us >=20 >=20 > --=20 > Brian Harrington > Auto Glass Xpress > 2655 Millersport Hwy. Suite 1063 > Getzville, NY 14068 > (716) 861-2029 > www.Auto-Glass-Xpress.com > --------------------------------------------------------- This message is s= ent to you because you are subscribed to the mailing list talk@webdna.us To u= nsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/p= age.dna?numero=3D55 Bug Reporting: support@webdna.us --Apple-Mail-A31AD3D7-3B0A-4991-A0D9-A2648D58DB1E Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
https://youtu.be/YHimia_Fxzs

On Sep 29, 2019, at 17:06, Brian Harrington <auto= glasswny@gmail.com> wrote:

=EF=BB=BF
FYI I NEVER MENTIONED YOUR N= AME OR U WERE THE ONE HELPING ME! THEY ALL ASSUMED THAT I'M SURE CUZ U ALL S= O CLOSE... AND BTW YES I WAS PLANNING ON DOING SOMETHING TO REPAY YOU FOR "H= ELPING" ME! AND I'M SURE IF YOU REVIEW ALL YOUR NOTES I SAID THANK YOU MANY T= IMES! AND I HOPE WHAT I DID TO MAKE MY LIFE EASIER ON THE FILE PATH ISSUE HELPS OTHERS!!!

On Sat, Sep 28, 2019 at 7:58 PM Stuart Tremain <webdna@plsoftware.com.au> wrote= :
I have really leaned another one of this life's le= ssons today.

As any member of this list will may or may n= ot know I have been an active member of this list for 20+ years.
<= br>
During this time I have learned so much about the use of WebDN= A from people such as Ken Grome, Donovan Brooke, and others that have since m= oved on.

I have always tried hard to return the fav= our and as such at times have gone far and beyond the task of offering help.= I have enjoyed giving back to the community from which my skills have grown= .. This I believe is the reason why I have been contracted by WebDNA users fr= om around the world.

I have seen many users over th= e years with configuration problems, in particular the last few weeks with U= buntu 18.04, hence the reason why I wrote the instructions a week or so ago o= n how to set up WebDNA on a fresh installation of Ubuntu 18.04 - I even went= as far as to provide an image of the same available to anyone that would li= ke it, all in the hope that WebDNA would become a quick easy solution for me= mbers of this list to implement.

I had a number of p= eople request a copy of this image, none of whom have taken up the offer. On= e user requested that I build an image that anyone could use on any platform= .. However this is not possible for cloud servers as each cloud provider has t= heir own flavour of Ubuntu tuned to their hosting configuration. The instruc= tions that I publish will work if you follow the steps on any host and/or ne= w Ubuntu 18.0 installation.

And then along came Bri= an Harrington. 

I must preface this with the f= act that everything that i have done for Brian was at no charge, purely a ge= sture of good will that I extend to all members of this list.

=
Brian was unable to log into the Ubuntu 18.04 Droplet that he cre= ated. I offered to meet him on Skype to help him get past his hurdle - less t= han a minute later I had connected to the Droplet (a virtual server) using s= sh, Brian had some confusion as to how that was achieved, and had not receiv= ed the image that I had shared with him from DigitalOcean. So to make things= easier and so that he didn=E2=80=99t have to go backwards I simply complete= d the installation from the instructions that I had published.

Less than 20 minutes later Brian was the owner of a shiny n= ew Ubuntu 18.04 server complete with a working installation of WebDNA server= that was only requiring a license number.

As you w= ill know, if you have read the published instructions, Webmin is also instal= led on the Droplet.

What happened next is purely co= mical, if I published the emails that I received and you read the warnings t= hat I provided, plus the repeated advice that I gave,  you would see ex= actly where Brian=E2=80=99s problems are.

=46rom he= re all Brian needed to do was upload his websites to /var/www/html and set u= p his Virtual hosts - at this stage WebDNA was 100% functional with all the s= tandard file extensions that are installed with the WebDNA installer.
<= div>
As an additional task I set up two Virtual Hosts, one on 8= 0 the other on 443 with the ssl certificate that he supplied so that he coul= d have a working reference.

However Brian had other= plans, he wanted to create a new directory /Library/Websites to be the root= directory of his webserver, remember this is the same person that has had n= o experience with a Linux server, he has had experience with a Mac server so= I believed that he had a good sense of being able to manage a Linux Server.= Brian didn=E2=80=99t want to use the installed Webmin, he wanted to do all A= pache configuration by uploading files with FTP however he didn=E2=80=99t ha= ve a FTP client.

Brian, you may remember the Skype m= essage that I sent you expressing my concern that if you work outside the st= andard installation you would break it.

For the res= t of the week I continued to help him, answer his questions, provide advice.= All the time doing my own work that Brian=E2=80=99s emails were interruptin= g. As I live in Sydney there were times that I was not able to answer him im= mediately due to the 10 hour time difference.

Then o= n Friday afternoon (Sydney time) I received yet another email from Brian - h= e had locked himself out of his server, yes, I fixed this for him too, repai= red his non-root user with sudo privileges and advised him that in 19 minute= s time I would be leaving for the weekend.

So it is= now Sunday morning in Sydney, I have turned on my computer this morning aft= er have a =E2=80=98family=E2=80=99 day yesterday to see the usually quiet We= bDNA list dominated by Brian continuing to have issues with his installation= ..

What does surprise me, and leads me to writing th= is email are comments pointed to myself by Brian such as:
"TalkList members say they will help... then the= y are GONE and suddenly don't has access to email or skype???!!! Nothing wor= se than someone setting you up to fail...!!!=E2=80=9D
=
Brian had a very large V= Host file that he moved from his Mac server to the Linux environment without= any alterations. He believes that it was easier to change the configuration= of the Linux/Apache server than to use search and replace on his VHost file= .. Brian=E2=80=99s problems relate directly to Permissions and the relocation= of his server root. I note that Brian has said: 
" I have no idea why Stuart think= s /Library/Webserver files are gonna be an issue when apache2.conf list shar= e folder and everything else.=E2=80=9D, I guess to Brian taking advice f= rom someone that has 23 operational Ubuntu 18.04 servers really doesn=E2= =80=99t make much sense.

So Brian, if you had followed my advice,= you would have been 100% operational as soon as all your files had been upl= oaded to the /var/www/html directory and had their ownership and prefer= ences checked, and had simply changed the root locations in your&n= bsp;vhost configuration file simply with a search and replace with your text= editor. If you listened to the FREE advice that you were given or you could= have even asked me to do it you would have had a fully functional server ma= ny days ago.

= Now I would like to see a retraction of the ill placed comments that you hav= e made about me.
 
Kind regards
Stuart Tremain
Pharoah Lane Software
AUSTRAL= IA



<= /div>



--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@we= bdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: suppor= t@webdna.us


--
Brian Harrington
Auto Glass Xpress
2655 Millers= port Hwy. Suite 1063
Getzville, NY 14068
(716) 861-2029<= /div>
--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us= --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us --Apple-Mail-A31AD3D7-3B0A-4991-A0D9-A2648D58DB1E-- . Bob Minor

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