I have really leaned another one of this li=fe's lessons today.---------------------------------------------------------This message is sent to you because you are subscribed tothe mailing list talk@w=ebdna.usTo unsubscribe, E-mail to: talk-leave@webdna.usarchives: http://www.webdna.us/page.dna?numero=3D55Bug Reporting: suppo=rt@webdna.usAs any member of this list will =may or may not know I have been an active member of this list for 20+ years=..During this time I have learned so much about th=e use of WebDNA from people such as Ken Grome, Donovan Brooke, and others t=hat have since moved on.I have always tried hard =to return the favour and as such at times have gone far and beyond the task= of offering help. I have enjoyed giving back to the community from which m=y skills have grown. This I believe is the reason why I have been contracte=d by WebDNA users from around the world.I have se=en many users over the years with configuration problems, in particular the= last few weeks with Ubuntu 18.04, hence the reason why I wrote the instruc=tions a week or so ago on how to set up WebDNA on a fresh installation of U=buntu 18.04 - I even went as far as to provide an image of the same availab=le to anyone that would like it, all in the hope that WebDNA would become a= quick easy solution for members of this list to implement.
<=/div>I had a number of people request a copy of this image, none of wh=om have taken up the offer. One user requested that I build an image that a=nyone could use on any platform. However this is not possible for cloud ser=vers as each cloud provider has their own flavour of Ubuntu tuned to their =hosting configuration. The instructions that I publish will work if you fol=low the steps on any host and/or new Ubuntu 18.0 installation.And then along came Brian Harrington.=C2=A0I must preface this with the fact that everything that i have done f=or Brian was at no charge, purely a gesture of good will that I extend to a=ll members of this list.Brian was unable to log i=nto the Ubuntu 18.04 Droplet that he created. I offered to meet him on Skyp=e to help him get past his hurdle - less than a minute later I had connecte=d to the Droplet (a virtual server) using ssh, Brian had some confusion as =to how that was achieved, and had not received the image that I had shared =with him from DigitalOcean. So to make things easier and so that he didn=E2==80=99t have to go backwards I simply completed the installation from the i=nstructions=C2=A0that I had published.Less than 2=0 minutes later Brian was the owner of a shiny new Ubuntu 18.04 server comp=lete with a working installation of WebDNA server that was only requiring a= license number.As you will know, if you have rea=d the published instructions, Webmin is also installed on the Droplet.What happened next is purely comical, if I published t=he emails that I received and you read the warnings that I provided, plus t=he repeated advice that I gave, =C2=A0you would see exactly where Brian=E2==80=99s problems are.From here all Brian needed t=o do was upload his websites to /var/www/html and set up his Virtual hosts =- at this stage WebDNA was 100% functional with all the standard file exten=sions that are installed with the WebDNA installer.As an additional task I set up two Virtual Hosts, one on 80 the other on =443 with the ssl certificate that he supplied so that he could have a worki=ng reference. However Brian had other plans, he wa=nted to create a new directory /Library/Websites to be the root directory o=f his webserver, remember this is the same person that has had no experienc=e with a Linux server, he has had experience with a Mac server so I believe=d that he had a good sense of being able to manage a Linux Server. Brian di=dn=E2=80=99t want to use the installed Webmin, he wanted to do all Apache c=onfiguration by uploading files with FTP however he didn=E2=80=99t have a F=TP client.Brian, you may remember the Skype messa=ge that I sent you expressing my concern that if you work outside the stand=ard installation you would break it.For the rest =of the week I continued to help him, answer his questions, provide advice. =All the time doing my own work that Brian=E2=80=99s emails were interruptin=g. As I live in Sydney there were times that I was not able to answer him i=mmediately due to the 10 hour time difference.The=n on Friday afternoon (Sydney time) I received yet another email from Brian= - he had locked himself out of his server, yes, I fixed this for him too, =repaired his non-root user with sudo privileges and advised him that in 19 =minutes time I would be leaving for the weekend.S=o it is now Sunday morning in Sydney, I have turned on my computer this mor=ning after have a =E2=80=98family=E2=80=99 day yesterday to see the usually= quiet WebDNA list dominated by Brian continuing to have issues with his in=stallation.What does surprise me, and leads me to= writing this email are comments pointed to myself by Brian such as:<=div>"TalkList members say they wil=l help... then they are GONE and suddenly don't has access to email or =skype???!!! Nothing worse than someone setting you up to fail...!!!=E2=80=9DBrian had a very large VHost file that he moved from his Mac server to th=e Linux environment without any alterations. He believes that it was easier= to change the configuration of the Linux/Apache server than to use search =and replace on his VHost file. Brian=E2=80=99s problems relate directly to =Permissions and the relocation of his server root. I note that Brian has sa=id:=C2=A0 "=C2=A0I have no idea why Stuart thinks /Library/Webserver files are gonna =be an issue when apache2.conf list share folder and everything else.=E2==80=9D, I guess to Brian taking advice from someone that has 23=C2=A0operat=ional Ubuntu 18.04 servers really doesn=E2=80=99t make much sense.=div>So Brian, if you had followed my advice, you would have been 100% opera=tional as soon as all your files had been uploaded to the /var/www/html=C2==A0directory and had their ownership and preferences checked, and had=C2=A0=simply changed the root=C2=A0locations in your=C2=A0vhost configuration fil=e simply with a search and replace with your text editor. If you listened t=o the FREE advice that you were given or you could have even asked me to do= it you would have had a fully functional server many days ago.Now I would like to see= a retraction of the ill placed comments that you have made about me.==C2=A0
I have really leaned another one of this li=fe's lessons today.---------------------------------------------------------This message is sent to you because you are subscribed tothe mailing list talk@w=ebdna.usTo unsubscribe, E-mail to: talk-leave@webdna.usarchives: http://www.webdna.us/page.dna?numero=3D55Bug Reporting: suppo=rt@webdna.usAs any member of this list will =may or may not know I have been an active member of this list for 20+ years=..During this time I have learned so much about th=e use of WebDNA from people such as Ken Grome, Donovan Brooke, and others t=hat have since moved on.I have always tried hard =to return the favour and as such at times have gone far and beyond the task= of offering help. I have enjoyed giving back to the community from which m=y skills have grown. This I believe is the reason why I have been contracte=d by WebDNA users from around the world.I have se=en many users over the years with configuration problems, in particular the= last few weeks with Ubuntu 18.04, hence the reason why I wrote the instruc=tions a week or so ago on how to set up WebDNA on a fresh installation of U=buntu 18.04 - I even went as far as to provide an image of the same availab=le to anyone that would like it, all in the hope that WebDNA would become a= quick easy solution for members of this list to implement.
<=/div>I had a number of people request a copy of this image, none of wh=om have taken up the offer. One user requested that I build an image that a=nyone could use on any platform. However this is not possible for cloud ser=vers as each cloud provider has their own flavour of Ubuntu tuned to their =hosting configuration. The instructions that I publish will work if you fol=low the steps on any host and/or new Ubuntu 18.0 installation.And then along came Brian Harrington.=C2=A0I must preface this with the fact that everything that i have done f=or Brian was at no charge, purely a gesture of good will that I extend to a=ll members of this list.Brian was unable to log i=nto the Ubuntu 18.04 Droplet that he created. I offered to meet him on Skyp=e to help him get past his hurdle - less than a minute later I had connecte=d to the Droplet (a virtual server) using ssh, Brian had some confusion as =to how that was achieved, and had not received the image that I had shared =with him from DigitalOcean. So to make things easier and so that he didn=E2==80=99t have to go backwards I simply completed the installation from the i=nstructions=C2=A0that I had published.Less than 2=0 minutes later Brian was the owner of a shiny new Ubuntu 18.04 server comp=lete with a working installation of WebDNA server that was only requiring a= license number.As you will know, if you have rea=d the published instructions, Webmin is also installed on the Droplet.What happened next is purely comical, if I published t=he emails that I received and you read the warnings that I provided, plus t=he repeated advice that I gave, =C2=A0you would see exactly where Brian=E2==80=99s problems are.From here all Brian needed t=o do was upload his websites to /var/www/html and set up his Virtual hosts =- at this stage WebDNA was 100% functional with all the standard file exten=sions that are installed with the WebDNA installer.As an additional task I set up two Virtual Hosts, one on 80 the other on =443 with the ssl certificate that he supplied so that he could have a worki=ng reference. However Brian had other plans, he wa=nted to create a new directory /Library/Websites to be the root directory o=f his webserver, remember this is the same person that has had no experienc=e with a Linux server, he has had experience with a Mac server so I believe=d that he had a good sense of being able to manage a Linux Server. Brian di=dn=E2=80=99t want to use the installed Webmin, he wanted to do all Apache c=onfiguration by uploading files with FTP however he didn=E2=80=99t have a F=TP client.Brian, you may remember the Skype messa=ge that I sent you expressing my concern that if you work outside the stand=ard installation you would break it.For the rest =of the week I continued to help him, answer his questions, provide advice. =All the time doing my own work that Brian=E2=80=99s emails were interruptin=g. As I live in Sydney there were times that I was not able to answer him i=mmediately due to the 10 hour time difference.The=n on Friday afternoon (Sydney time) I received yet another email from Brian= - he had locked himself out of his server, yes, I fixed this for him too, =repaired his non-root user with sudo privileges and advised him that in 19 =minutes time I would be leaving for the weekend.S=o it is now Sunday morning in Sydney, I have turned on my computer this mor=ning after have a =E2=80=98family=E2=80=99 day yesterday to see the usually= quiet WebDNA list dominated by Brian continuing to have issues with his in=stallation.What does surprise me, and leads me to= writing this email are comments pointed to myself by Brian such as:<=div>"TalkList members say they wil=l help... then they are GONE and suddenly don't has access to email or =skype???!!! Nothing worse than someone setting you up to fail...!!!=E2=80=9DBrian had a very large VHost file that he moved from his Mac server to th=e Linux environment without any alterations. He believes that it was easier= to change the configuration of the Linux/Apache server than to use search =and replace on his VHost file. Brian=E2=80=99s problems relate directly to =Permissions and the relocation of his server root. I note that Brian has sa=id:=C2=A0 "=C2=A0I have no idea why Stuart thinks /Library/Webserver files are gonna =be an issue when apache2.conf list share folder and everything else.=E2==80=9D, I guess to Brian taking advice from someone that has 23=C2=A0operat=ional Ubuntu 18.04 servers really doesn=E2=80=99t make much sense.=div>So Brian, if you had followed my advice, you would have been 100% opera=tional as soon as all your files had been uploaded to the /var/www/html=C2==A0directory and had their ownership and preferences checked, and had=C2=A0=simply changed the root=C2=A0locations in your=C2=A0vhost configuration fil=e simply with a search and replace with your text editor. If you listened t=o the FREE advice that you were given or you could have even asked me to do= it you would have had a fully functional server many days ago.Now I would like to see= a retraction of the ill placed comments that you have made about me.==C2=A0
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