Was 5.0 Pricing, now Sandbox versus Website and ruminating

This WebDNA talk-list message is from

2003

It keeps the original formatting. numero = 48124
interpreted = N
texte = I want to address a couple of points here, not exclusively focused on Ken'stechnical questions. Be patient, I'll get to that ... First, one thing I think many on this list are missing is that the pricingon a new copy of Commerce Edition 5.0 with the same unlimitedwebsite/hostname licensing as 4.5.X is ... still $1,995. Same price withmore functionality. The singular goal of the website/hostname licensing isto offer a LOWER price point for those entry-level customers that DON'T NEEDunlimited websites/hostnames. For those that do need unlimited, we now havewith 5.0 ... the SAME Commerce edition at the SAME price point with MOREFEATURES. And, now Developer Edition 5.0 has all the new features with theonly exception being the content management application ... for free. Given the above, the basic issue is the upgrade pricing, and I've seencomments about past pricing that's all over the map. I also know that the3.0->4.x upgrade pricing has been $895 for well over a year, but there havebeen case by case 'specials' from time to time ... but I'm not in sales. Ifyou have an issue with upgrade pricing, then all the other distractingcomments don't help, but I'm sure Doug is open to communicating withreasonable people on their needs.I've been hesitant to directly address some of the less than professionalcomments I've seen on this list. I've been involved with WebDNA now forabout 18 months, and I can say that the people I work with on this team arevery capable, high integrity folks working hard every day to have a positiveimpact on the product and this community. We are a dedicated team withample resources, and SMSI is dedicated to the WebDNA products and technologyfor the long haul. With that said, our resources are not infinite, however,which means we must balance many tradeoffs daily, but I know that from 4.0.2(released at the end of 2001), through to 4.5.1 released a few months ago,we have tried hard to focus on significantly improving quality andstability. No software product is ever 100% bug free, but we have stressedmaking each release an improvement over the last, and responding to criticalissues as rapidly as we can. I know a few people have had problems onspecific platforms, and often these have been platforms that were notcertified with that release, yet Scott and Le have often been able toprovide a specific customer patches, even for non-certified platforms. Thepeople on this team can't answer for what may have happened three, fiveyears ago because all of us weren't here working on this product then. AllI can say is that these people are incredible by any measure, and that wecontinue to work hard to make WebDNA the best it can be given the time we'vebeen involved with the product. So I will take exception to anyone whowants to compare 4.0.2, 4.5.0, 4.5.1, or 5.0 to anything that happenedseveral years ago. Now to address Ken's confusion over folder 'sandbox' versus website/hostnamelicensing: First, these two items are completely unrelated, as originallystated in Scott Anderson's contribution on this topic dated 2/15/03 (pleaseread it). They should be viewed entirely separately. A sandbox is bound to a folder. You can have 1-N sandbox folders for agiven website, or any number of websites can share a single sandbox folder... and this feature is enabled in all editions. Any folder can bedesignated as a Sandbox, which then gets its own instance of Prefs file,users.db, triggers.db, emailer preferences, global folder, email folder, andadmin templates. This essentially allows you to bind the entire behavior ofan instance of WebDNA to a particular folder, whereas in 4.X and before theWebDNA behavior was bound to the entire server. Now for Website/hostname licensing: With 5.0, on Partner and Commerceeditions, there are now TWO serial numbers. The Primary serial numberidentifies the 'edition' you are purchasing, and by default will support asingle Website/hostname. The additional secondary serial number defines howmany Website/hostnames will be permitted ... which can be 2 throughinfinity. The secondary serial number is based upon the primary, so it willonly work on the server instance where the primary license is installed.You can have as many sub-folders off of a given Website/hostname that youwant ... only the number of unique website/hostnames is metered by thesecondary license (www.mystore.com, beta.mystore.com, alpha.mystore.com arethree website/hostnames). Phil Bonesteele Director ebusiness products & services Smith Micro Software -------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Clint Davis 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Jim Lanford 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Paul Willis 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (WJ Starck 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Clement Ross 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Donovan 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Kimberly D. Walls 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (John Peacock 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Donovan 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Nitai @ ComputerOil 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Paul Uttermohlen 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Donovan 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Alex McCombie 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Nitai @ ComputerOil 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Donovan 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Brian Fries 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Bob Minor 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Jesse Williams-Proudman 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (Phillip Bonesteele 2003) Re: Was 5.0 Pricing, now Sandbox versus Website and ruminating (WJ Starck 2003) Was 5.0 Pricing, now Sandbox versus Website and ruminating (Phillip Bonesteele 2003)

I want to address a couple of points here, not exclusively focused on Ken'stechnical questions. Be patient, I'll get to that ... First, one thing I think many on this list are missing is that the pricingon a new copy of Commerce Edition 5.0 with the same unlimitedwebsite/hostname licensing as 4.5.X is ... still $1,995. Same price withmore functionality. The singular goal of the website/hostname licensing isto offer a LOWER price point for those entry-level customers that DON'T NEEDunlimited websites/hostnames. For those that do need unlimited, we now havewith 5.0 ... the SAME Commerce edition at the SAME price point with MOREFEATURES. And, now Developer Edition 5.0 has all the new features with theonly exception being the content management application ... for free. Given the above, the basic issue is the upgrade pricing, and I've seencomments about past pricing that's all over the map. I also know that the3.0->4.x upgrade pricing has been $895 for well over a year, but there havebeen case by case 'specials' from time to time ... but I'm not in sales. Ifyou have an issue with upgrade pricing, then all the other distractingcomments don't help, but I'm sure Doug is open to communicating withreasonable people on their needs.I've been hesitant to directly address some of the less than professionalcomments I've seen on this list. I've been involved with WebDNA now forabout 18 months, and I can say that the people I work with on this team arevery capable, high integrity folks working hard every day to have a positiveimpact on the product and this community. We are a dedicated team withample resources, and SMSI is dedicated to the WebDNA products and technologyfor the long haul. With that said, our resources are not infinite, however,which means we must balance many tradeoffs daily, but I know that from 4.0.2(released at the end of 2001), through to 4.5.1 released a few months ago,we have tried hard to focus on significantly improving quality andstability. No software product is ever 100% bug free, but we have stressedmaking each release an improvement over the last, and responding to criticalissues as rapidly as we can. I know a few people have had problems onspecific platforms, and often these have been platforms that were notcertified with that release, yet Scott and Le have often been able toprovide a specific customer patches, even for non-certified platforms. Thepeople on this team can't answer for what may have happened three, fiveyears ago because all of us weren't here working on this product then. AllI can say is that these people are incredible by any measure, and that wecontinue to work hard to make WebDNA the best it can be given the time we'vebeen involved with the product. So I will take exception to anyone whowants to compare 4.0.2, 4.5.0, 4.5.1, or 5.0 to anything that happenedseveral years ago. Now to address Ken's confusion over folder 'sandbox' versus website/hostnamelicensing: First, these two items are completely unrelated, as originallystated in Scott Anderson's contribution on this topic dated 2/15/03 (pleaseread it). They should be viewed entirely separately. A sandbox is bound to a folder. You can have 1-N sandbox folders for agiven website, or any number of websites can share a single sandbox folder... and this feature is enabled in all editions. Any folder can bedesignated as a Sandbox, which then gets its own instance of Prefs file,users.db, triggers.db, emailer preferences, global folder, email folder, andadmin templates. This essentially allows you to bind the entire behavior ofan instance of WebDNA to a particular folder, whereas in 4.X and before theWebDNA behavior was bound to the entire server. Now for Website/hostname licensing: With 5.0, on Partner and Commerceeditions, there are now TWO serial numbers. The Primary serial numberidentifies the 'edition' you are purchasing, and by default will support asingle Website/hostname. The additional secondary serial number defines howmany Website/hostnames will be permitted ... which can be 2 throughinfinity. The secondary serial number is based upon the primary, so it willonly work on the server instance where the primary license is installed.You can have as many sub-folders off of a given Website/hostname that youwant ... only the number of unique website/hostnames is metered by thesecondary license (www.mystore.com, beta.mystore.com, alpha.mystore.com arethree website/hostnames). Phil Bonesteele Director ebusiness products & services Smith Micro Software -------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Phillip Bonesteele

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