Re: [WebDNA] Sorry WebDNA server not running

This WebDNA talk-list message is from

2014


It keeps the original formatting.
numero = 111416
interpreted = N
texte = WebDNA fastCGI 7.1.731 has been rock solid for us for over a year. We've only had one incident where WebDNA stopped responding since our initial install in April 2013 and I'm positive it was because of a hardware failure in that case... Marc On 6/27/2014 9:41 AM, christophe.billiottet@webdna.us wrote: > Matt, if you ever consider the WebDNA fastCGI (no MySQL and one executable per webserver), the problem does not exist anymore: WebDNA is controlled by apache itself and starts when it is needed. No WebDNAMonitor, no WebCatalogCtl. > > - chris > > > > On Jun 27, 2014, at 18:05, Matthew Perisi wrote: > >> This is a common occurrence on all my WebDNA servers running 6.x on my RedHat and CentOS servers. >> >> It has been such an issue over the years that I have another server set up specifically to ping each of my other webDNA servers to look for that error message. >> >> At least once a day one of my servers goes down with that error message. The pinging server emails me within five minutes and I use Webmin from any device to login to stop, then start the webDNA daemon again. >> >> The whole set up limits my ability to be off the grid. And I have to say that my servers know when I am. My servers love to fail when I am on an airplane, swimming, or taking a jungle walk! >> >> -Matt >> >> Sent from my European iPhone >> >> On Jun 27, 2014, at 9:57 AM, frederite wrote: >> >>> It appears that your WebCatalogCTL file is in the WebCatalogEngine folder. On my server the WebCatalogEngine folder is in the default location here: >>> >>> /usr/lib/cgi-bin/WebCatalogEngine >>> >>> I just tried the stop and start commands with the correct path and they worked fine. Thank you! >>> >>> >>> On Fri, Jun 27, 2014 at 8:50 AM, Paul Willis wrote: >>> On our Ubuntu server (not 12.04 though) we use… >>> >>> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl start >>> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl stop >>> >>> Paul >>> >>> >>> On 27 Jun 2014, at 14:32, frederite wrote: >>> >>>> I tried your suggestion but it seems there is no WebDNA folder: >>>> >>>> -bash: cd: /var/www/WebDNA: No such file or directory >>>> >>>> What shall I try next? >>>> >>>> >>>> >>>> On Fri, Jun 27, 2014 at 8:16 AM, wrote: >>>> Connecting as root and try to restart WebDNA. >>>> >>>> do a >>>> >>>> ./WebCatalogCtl stop >>>> followed by >>>> ./WebCatalogCtl start >>>> >>>> from the /WebDNA folder >>>> >>>> If there is a problem, you should get some debug info. >>>> >>>> You can also do >>>> >>>> /etc/rc.d/init.d/WebCatalogCtl stop >>>> followed by >>>> /etc/rc.d/init.d/WebCatalogCtl start >>>> >>>> - chris >>>> >>>> >>>> On Jun 27, 2014, at 15:25, frederite wrote: >>>> >>>>> Hello chris, >>>>> >>>>> The client does not allow third party access. Please tell me what to look for so I can diagnose the problem personally. >>>>> >>>>> >>>>> On Fri, Jun 27, 2014 at 7:17 AM, wrote: >>>>> Hi Frederite, >>>>> >>>>> this is strange. Maybe something changed few months ago on your server, without restarting WebDNA, then WebDNAMonitor had to restart WebDNA last night and the problem showed up. >>>>> >>>>> If you can give us a ssh access (to support@webdna.us, not on the list) we will have a look at it. >>>>> >>>>> - chris >>>>> >>>>> >>>>> >>>>> On Jun 27, 2014, at 14:59, frederite wrote: >>>>> >>>>>> This morning I woke to this error: "Sorry WebDNA server not running". The host says nothing has changed and I haven't done anything on the server for four months yet the problem exists so something is wrong. >>>>>> >>>>>> Rebooting the server failed to get WebDNA running again. Restarting Apache2 failed as well. >>>>>> >>>>>> How do I fix this problem? How can I diagnose what's wrong so I can resolve the issue quickly and prevent it from happening again? >>>>>> >>>>>> WebDNA 6.2 >>>>>> Ubuntu 12.04 >>>>>> Apache 2.2.22 >>>>>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >>>>> >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to >>>>> the mailing list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>> >>>>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >>>> >>>> --------------------------------------------------------- >>>> This message is sent to you because you are subscribed to >>>> the mailing list . >>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>> Bug Reporting: support@webdna.us >>>> >>>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >>> >>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >>> >>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > . > -- *********************************** Marc Thompson Software Design Engineer III UIT - University Support Services University of Utah 801.585.9264 marc.thompson@utah.edu *********************************** Associated Messages, from the most recent to the oldest:

    
  1. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds ("Terry Nair" 2019)
  2. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (Stuart Tremain 2019)
  3. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Tom Duke 2019)
  4. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  5. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (christophe.billiottet@webdna.us 2019)
  6. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  7. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  8. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  9. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  10. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  11. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  12. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (Patrick McCormick 2019)
  13. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  14. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  15. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  16. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Stuart Tremain 2019)
  17. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  18. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  19. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  20. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  21. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  22. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  23. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (Stuart Tremain 2019)
  24. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  25. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (H - Powerpalle 2019)
  26. [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  27. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  28. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (christophe.billiottet@webdna.us 2019)
  29. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  30. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  31. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (christophe.billiottet@webdna.us 2019)
  32. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  33. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (Donovan Brooke 2019)
  34. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  35. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  36. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (christophe.billiottet@webdna.us 2019)
  37. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (Donovan Brooke 2019)
  38. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  39. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  40. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (Donovan Brooke 2019)
  41. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  42. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (Donovan Brooke 2019)
  43. [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  44. Re: [WebDNA] Sorry WebDNA server not running. (christophe.billiottet@webdna.us 2017)
  45. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2017)
  46. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2017)
  47. Re: [WebDNA] Sorry WebDNA server not running. (Bob Minor 2017)
  48. [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2017)
  49. Re: [WebDNA] Sorry WebDNA server not running (Palle Bo Nielsen 2015)
  50. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2015)
  51. Re: [WebDNA] Sorry WebDNA server not running (Palle Bo Nielsen 2015)
  52. Re: [WebDNA] Sorry WebDNA server not running. (Dan Strong 2015)
  53. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2015)
  54. Re: [WebDNA] Sorry WebDNA server not running. (Dan Strong 2015)
  55. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2015)
  56. Re: [WebDNA] Sorry WebDNA server not running. (Dan Strong 2015)
  57. Re: [WebDNA] Sorry WebDNA server not running. ("Psi Prime Inc, Matthew A Perosi " 2015)
  58. Re: [WebDNA] Sorry WebDNA server not running. (Dan Strong 2015)
  59. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2015)
  60. Re: [WebDNA] Sorry WebDNA server not running. (christophe.billiottet@webdna.us 2015)
  61. Re: [WebDNA] Sorry WebDNA server not running. (christophe.billiottet@webdna.us 2015)
  62. Re: [WebDNA] Sorry WebDNA server not running. (Steve Craig 2015)
  63. [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2015)
  64. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  65. [WebDNA] Sorry WebDNA server not running ("mainlighting ." 2014)
  66. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  67. Re: [WebDNA] Sorry WebDNA server not running (Palle 2014)
  68. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  69. Re: [WebDNA] Sorry WebDNA server not running (Stephen Reiss 2014)
  70. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  71. Re: [WebDNA] Sorry WebDNA server not running (Palle 2014)
  72. Re: [WebDNA] Sorry WebDNA server not running (Donovan Brooke 2014)
  73. Re: [WebDNA] Sorry WebDNA server not running ("Psi Prime Inc, Matthew A Perosi " 2014)
  74. Re: [WebDNA] Sorry WebDNA server not running (Donovan Brooke 2014)
  75. Re: [WebDNA] Sorry WebDNA server not running (Donovan Brooke 2014)
  76. Re: [WebDNA] Sorry WebDNA server not running (Marc Thompson 2014)
  77. Re: [WebDNA] Sorry WebDNA server not running (Phil Ronchetti 2014)
  78. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  79. Re: [WebDNA] Sorry WebDNA server not running (Matthew Perisi 2014)
  80. Re: [WebDNA] Sorry WebDNA server not running (Paul Willis 2014)
  81. Re: [WebDNA] Sorry WebDNA server not running (frederite 2014)
  82. Re: [WebDNA] Sorry WebDNA server not running (Paul Willis 2014)
  83. Re: [WebDNA] Sorry WebDNA server not running (frederite 2014)
  84. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  85. Re: [WebDNA] Sorry WebDNA server not running (frederite 2014)
  86. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  87. [WebDNA] Sorry WebDNA server not running (frederite 2014)
  88. Re: [WebDNA] Sorry WebDNA server not running. (Clint Davis 2008)
  89. Re: [WebDNA] Sorry WebDNA server not running. (christophe.billiottet@webdna.us 2008)
  90. [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2008)
WebDNA fastCGI 7.1.731 has been rock solid for us for over a year. We've only had one incident where WebDNA stopped responding since our initial install in April 2013 and I'm positive it was because of a hardware failure in that case... Marc On 6/27/2014 9:41 AM, christophe.billiottet@webdna.us wrote: > Matt, if you ever consider the WebDNA fastCGI (no MySQL and one executable per webserver), the problem does not exist anymore: WebDNA is controlled by apache itself and starts when it is needed. No WebDNAMonitor, no WebCatalogCtl. > > - chris > > > > On Jun 27, 2014, at 18:05, Matthew Perisi wrote: > >> This is a common occurrence on all my WebDNA servers running 6.x on my RedHat and CentOS servers. >> >> It has been such an issue over the years that I have another server set up specifically to ping each of my other webDNA servers to look for that error message. >> >> At least once a day one of my servers goes down with that error message. The pinging server emails me within five minutes and I use Webmin from any device to login to stop, then start the webDNA daemon again. >> >> The whole set up limits my ability to be off the grid. And I have to say that my servers know when I am. My servers love to fail when I am on an airplane, swimming, or taking a jungle walk! >> >> -Matt >> >> Sent from my European iPhone >> >> On Jun 27, 2014, at 9:57 AM, frederite wrote: >> >>> It appears that your WebCatalogCTL file is in the WebCatalogEngine folder. On my server the WebCatalogEngine folder is in the default location here: >>> >>> /usr/lib/cgi-bin/WebCatalogEngine >>> >>> I just tried the stop and start commands with the correct path and they worked fine. Thank you! >>> >>> >>> On Fri, Jun 27, 2014 at 8:50 AM, Paul Willis wrote: >>> On our Ubuntu server (not 12.04 though) we use… >>> >>> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl start >>> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl stop >>> >>> Paul >>> >>> >>> On 27 Jun 2014, at 14:32, frederite wrote: >>> >>>> I tried your suggestion but it seems there is no WebDNA folder: >>>> >>>> -bash: cd: /var/www/WebDNA: No such file or directory >>>> >>>> What shall I try next? >>>> >>>> >>>> >>>> On Fri, Jun 27, 2014 at 8:16 AM, wrote: >>>> Connecting as root and try to restart WebDNA. >>>> >>>> do a >>>> >>>> ./WebCatalogCtl stop >>>> followed by >>>> ./WebCatalogCtl start >>>> >>>> from the /WebDNA folder >>>> >>>> If there is a problem, you should get some debug info. >>>> >>>> You can also do >>>> >>>> /etc/rc.d/init.d/WebCatalogCtl stop >>>> followed by >>>> /etc/rc.d/init.d/WebCatalogCtl start >>>> >>>> - chris >>>> >>>> >>>> On Jun 27, 2014, at 15:25, frederite wrote: >>>> >>>>> Hello chris, >>>>> >>>>> The client does not allow third party access. Please tell me what to look for so I can diagnose the problem personally. >>>>> >>>>> >>>>> On Fri, Jun 27, 2014 at 7:17 AM, wrote: >>>>> Hi Frederite, >>>>> >>>>> this is strange. Maybe something changed few months ago on your server, without restarting WebDNA, then WebDNAMonitor had to restart WebDNA last night and the problem showed up. >>>>> >>>>> If you can give us a ssh access (to support@webdna.us, not on the list) we will have a look at it. >>>>> >>>>> - chris >>>>> >>>>> >>>>> >>>>> On Jun 27, 2014, at 14:59, frederite wrote: >>>>> >>>>>> This morning I woke to this error: "Sorry WebDNA server not running". The host says nothing has changed and I haven't done anything on the server for four months yet the problem exists so something is wrong. >>>>>> >>>>>> Rebooting the server failed to get WebDNA running again. Restarting Apache2 failed as well. >>>>>> >>>>>> How do I fix this problem? How can I diagnose what's wrong so I can resolve the issue quickly and prevent it from happening again? >>>>>> >>>>>> WebDNA 6.2 >>>>>> Ubuntu 12.04 >>>>>> Apache 2.2.22 >>>>>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >>>>> >>>>> --------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to >>>>> the mailing list . >>>>> To unsubscribe, E-mail to: >>>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>>> Bug Reporting: support@webdna.us >>>>> >>>>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >>>> >>>> --------------------------------------------------------- >>>> This message is sent to you because you are subscribed to >>>> the mailing list . >>>> To unsubscribe, E-mail to: >>>> archives: http://mail.webdna.us/list/talk@webdna.us >>>> Bug Reporting: support@webdna.us >>>> >>>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >>> >>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >>> >>> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us >> --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: archives: http://mail.webdna.us/list/talk@webdna.us Bug Reporting: support@webdna.us > > --------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > archives: http://mail.webdna.us/list/talk@webdna.us > Bug Reporting: support@webdna.us > . > -- *********************************** Marc Thompson Software Design Engineer III UIT - University Support Services University of Utah 801.585.9264 marc.thompson@utah.edu *********************************** Marc Thompson

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