Re: [WebDNA] Sorry WebDNA server not running

This WebDNA talk-list message is from

2014


It keeps the original formatting.
numero = 111419
interpreted = N
texte = By the way Matt, Today I am working on a site that does 800 orders per day and has had an = uptime of over 1 year (minus a couple scheduled restarts). This server get=92s hammered=85 so =93common occurrence=94 it is not. = ;-) Donovan On Jun 27, 2014, at 10:05 AM, Matthew Perisi wrote: > This is a common occurrence on all my WebDNA servers running 6.x on my = RedHat and CentOS servers.=20 >=20 > It has been such an issue over the years that I have another server = set up specifically to ping each of my other webDNA servers to look for = that error message.=20 >=20 > At least once a day one of my servers goes down with that error = message. The pinging server emails me within five minutes and I use = Webmin from any device to login to stop, then start the webDNA daemon = again.=20 >=20 > The whole set up limits my ability to be off the grid. And I have to = say that my servers know when I am. My servers love to fail when I am on = an airplane, swimming, or taking a jungle walk! >=20 > -Matt >=20 > Sent from my European iPhone >=20 > On Jun 27, 2014, at 9:57 AM, frederite wrote: >=20 >> It appears that your WebCatalogCTL file is in the WebCatalogEngine = folder. On my server the WebCatalogEngine folder is in the default = location here: >>=20 >> /usr/lib/cgi-bin/WebCatalogEngine >>=20 >> I just tried the stop and start commands with the correct path and = they worked fine. Thank you! >>=20 >>=20 >> On Fri, Jun 27, 2014 at 8:50 AM, Paul Willis = wrote: >> On our Ubuntu server (not 12.04 though) we use=85 >>=20 >> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl start >> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl stop >>=20 >> Paul >>=20 >>=20 >> On 27 Jun 2014, at 14:32, frederite wrote: >>=20 >>> I tried your suggestion but it seems there is no WebDNA folder: >>>=20 >>> -bash: cd: /var/www/WebDNA: No such file or directory >>>=20 >>> What shall I try next? >>>=20 >>>=20 >>>=20 >>> On Fri, Jun 27, 2014 at 8:16 AM, = wrote: >>> Connecting as root and try to restart WebDNA. >>>=20 >>> do a >>>=20 >>> ./WebCatalogCtl stop >>> followed by >>> ./WebCatalogCtl start >>>=20 >>> from the /WebDNA folder >>>=20 >>> If there is a problem, you should get some debug info. >>>=20 >>> You can also do >>>=20 >>> /etc/rc.d/init.d/WebCatalogCtl stop >>> followed by >>> /etc/rc.d/init.d/WebCatalogCtl start >>>=20 >>> - chris >>>=20 >>>=20 >>> On Jun 27, 2014, at 15:25, frederite wrote: >>>=20 >>> > Hello chris, >>> > >>> > The client does not allow third party access. Please tell me what = to look for so I can diagnose the problem personally. >>> > >>> > >>> > On Fri, Jun 27, 2014 at 7:17 AM, = wrote: >>> > Hi Frederite, >>> > >>> > this is strange. Maybe something changed few months ago on your = server, without restarting WebDNA, then WebDNAMonitor had to restart = WebDNA last night and the problem showed up. >>> > >>> > If you can give us a ssh access (to support@webdna.us, not on the = list) we will have a look at it. >>> > >>> > - chris >>> > >>> > >>> > >>> > On Jun 27, 2014, at 14:59, frederite wrote: >>> > >>> > > This morning I woke to this error: "Sorry WebDNA server not = running". The host says nothing has changed and I haven't done anything = on the server for four months yet the problem exists so something is = wrong. >>> > > >>> > > Rebooting the server failed to get WebDNA running again. = Restarting Apache2 failed as well. >>> > > >>> > > How do I fix this problem? How can I diagnose what's wrong so I = can resolve the issue quickly and prevent it from happening again? >>> > > >>> > > WebDNA 6.2 >>> > > Ubuntu 12.04 >>> > > Apache 2.2.22 >>> > > --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>> > >>> > --------------------------------------------------------- >>> > This message is sent to you because you are subscribed to >>> > the mailing list . >>> > To unsubscribe, E-mail to: >>> > archives: http://mail.webdna.us/list/talk@webdna.us >>> > Bug Reporting: support@webdna.us >>> > >>> > --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>=20 >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >>>=20 >>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>=20 >> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>=20 >> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us > --------------------------------------------------------- This message = is sent to you because you are subscribed to the mailing list . To = unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us Associated Messages, from the most recent to the oldest:

    
  1. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds ("Terry Nair" 2019)
  2. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (Stuart Tremain 2019)
  3. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Tom Duke 2019)
  4. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  5. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (christophe.billiottet@webdna.us 2019)
  6. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  7. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  8. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  9. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  10. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  11. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  12. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (Patrick McCormick 2019)
  13. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  14. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  15. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  16. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Stuart Tremain 2019)
  17. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  18. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  19. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  20. RE: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow ("Scott @ Itsula" 2019)
  21. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  22. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (WebDNA Solutions 2019)
  23. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (Stuart Tremain 2019)
  24. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  25. Re: [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow (H - Powerpalle 2019)
  26. [WebDNA] Sorry WebDNA server not running /Template ERROR/ Slow speeds (Brian Harrington 2019)
  27. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  28. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (christophe.billiottet@webdna.us 2019)
  29. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  30. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  31. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (christophe.billiottet@webdna.us 2019)
  32. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  33. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (Donovan Brooke 2019)
  34. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  35. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  36. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (christophe.billiottet@webdna.us 2019)
  37. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (Donovan Brooke 2019)
  38. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  39. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  40. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (Donovan Brooke 2019)
  41. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  42. Re: [WebDNA] Sorry WebDNA server not running - September 2019 Edition (Donovan Brooke 2019)
  43. [WebDNA] Sorry WebDNA server not running - September 2019 Edition (H - Powerpalle 2019)
  44. Re: [WebDNA] Sorry WebDNA server not running. (christophe.billiottet@webdna.us 2017)
  45. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2017)
  46. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2017)
  47. Re: [WebDNA] Sorry WebDNA server not running. (Bob Minor 2017)
  48. [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2017)
  49. Re: [WebDNA] Sorry WebDNA server not running (Palle Bo Nielsen 2015)
  50. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2015)
  51. Re: [WebDNA] Sorry WebDNA server not running (Palle Bo Nielsen 2015)
  52. Re: [WebDNA] Sorry WebDNA server not running. (Dan Strong 2015)
  53. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2015)
  54. Re: [WebDNA] Sorry WebDNA server not running. (Dan Strong 2015)
  55. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2015)
  56. Re: [WebDNA] Sorry WebDNA server not running. (Dan Strong 2015)
  57. Re: [WebDNA] Sorry WebDNA server not running. ("Psi Prime Inc, Matthew A Perosi " 2015)
  58. Re: [WebDNA] Sorry WebDNA server not running. (Dan Strong 2015)
  59. Re: [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2015)
  60. Re: [WebDNA] Sorry WebDNA server not running. (christophe.billiottet@webdna.us 2015)
  61. Re: [WebDNA] Sorry WebDNA server not running. (christophe.billiottet@webdna.us 2015)
  62. Re: [WebDNA] Sorry WebDNA server not running. (Steve Craig 2015)
  63. [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2015)
  64. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  65. [WebDNA] Sorry WebDNA server not running ("mainlighting ." 2014)
  66. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  67. Re: [WebDNA] Sorry WebDNA server not running (Palle 2014)
  68. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  69. Re: [WebDNA] Sorry WebDNA server not running (Stephen Reiss 2014)
  70. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  71. Re: [WebDNA] Sorry WebDNA server not running (Palle 2014)
  72. Re: [WebDNA] Sorry WebDNA server not running (Donovan Brooke 2014)
  73. Re: [WebDNA] Sorry WebDNA server not running ("Psi Prime Inc, Matthew A Perosi " 2014)
  74. Re: [WebDNA] Sorry WebDNA server not running (Donovan Brooke 2014)
  75. Re: [WebDNA] Sorry WebDNA server not running (Donovan Brooke 2014)
  76. Re: [WebDNA] Sorry WebDNA server not running (Marc Thompson 2014)
  77. Re: [WebDNA] Sorry WebDNA server not running (Phil Ronchetti 2014)
  78. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  79. Re: [WebDNA] Sorry WebDNA server not running (Matthew Perisi 2014)
  80. Re: [WebDNA] Sorry WebDNA server not running (Paul Willis 2014)
  81. Re: [WebDNA] Sorry WebDNA server not running (frederite 2014)
  82. Re: [WebDNA] Sorry WebDNA server not running (Paul Willis 2014)
  83. Re: [WebDNA] Sorry WebDNA server not running (frederite 2014)
  84. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  85. Re: [WebDNA] Sorry WebDNA server not running (frederite 2014)
  86. Re: [WebDNA] Sorry WebDNA server not running (christophe.billiottet@webdna.us 2014)
  87. [WebDNA] Sorry WebDNA server not running (frederite 2014)
  88. Re: [WebDNA] Sorry WebDNA server not running. (Clint Davis 2008)
  89. Re: [WebDNA] Sorry WebDNA server not running. (christophe.billiottet@webdna.us 2008)
  90. [WebDNA] Sorry WebDNA server not running. (Kenneth Grome 2008)
By the way Matt, Today I am working on a site that does 800 orders per day and has had an = uptime of over 1 year (minus a couple scheduled restarts). This server get=92s hammered=85 so =93common occurrence=94 it is not. = ;-) Donovan On Jun 27, 2014, at 10:05 AM, Matthew Perisi wrote: > This is a common occurrence on all my WebDNA servers running 6.x on my = RedHat and CentOS servers.=20 >=20 > It has been such an issue over the years that I have another server = set up specifically to ping each of my other webDNA servers to look for = that error message.=20 >=20 > At least once a day one of my servers goes down with that error = message. The pinging server emails me within five minutes and I use = Webmin from any device to login to stop, then start the webDNA daemon = again.=20 >=20 > The whole set up limits my ability to be off the grid. And I have to = say that my servers know when I am. My servers love to fail when I am on = an airplane, swimming, or taking a jungle walk! >=20 > -Matt >=20 > Sent from my European iPhone >=20 > On Jun 27, 2014, at 9:57 AM, frederite wrote: >=20 >> It appears that your WebCatalogCTL file is in the WebCatalogEngine = folder. On my server the WebCatalogEngine folder is in the default = location here: >>=20 >> /usr/lib/cgi-bin/WebCatalogEngine >>=20 >> I just tried the stop and start commands with the correct path and = they worked fine. Thank you! >>=20 >>=20 >> On Fri, Jun 27, 2014 at 8:50 AM, Paul Willis = wrote: >> On our Ubuntu server (not 12.04 though) we use=85 >>=20 >> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl start >> /var/www/cgi-bin/WebCatalogEngine/WebCatalogCtl stop >>=20 >> Paul >>=20 >>=20 >> On 27 Jun 2014, at 14:32, frederite wrote: >>=20 >>> I tried your suggestion but it seems there is no WebDNA folder: >>>=20 >>> -bash: cd: /var/www/WebDNA: No such file or directory >>>=20 >>> What shall I try next? >>>=20 >>>=20 >>>=20 >>> On Fri, Jun 27, 2014 at 8:16 AM, = wrote: >>> Connecting as root and try to restart WebDNA. >>>=20 >>> do a >>>=20 >>> ./WebCatalogCtl stop >>> followed by >>> ./WebCatalogCtl start >>>=20 >>> from the /WebDNA folder >>>=20 >>> If there is a problem, you should get some debug info. >>>=20 >>> You can also do >>>=20 >>> /etc/rc.d/init.d/WebCatalogCtl stop >>> followed by >>> /etc/rc.d/init.d/WebCatalogCtl start >>>=20 >>> - chris >>>=20 >>>=20 >>> On Jun 27, 2014, at 15:25, frederite wrote: >>>=20 >>> > Hello chris, >>> > >>> > The client does not allow third party access. Please tell me what = to look for so I can diagnose the problem personally. >>> > >>> > >>> > On Fri, Jun 27, 2014 at 7:17 AM, = wrote: >>> > Hi Frederite, >>> > >>> > this is strange. Maybe something changed few months ago on your = server, without restarting WebDNA, then WebDNAMonitor had to restart = WebDNA last night and the problem showed up. >>> > >>> > If you can give us a ssh access (to support@webdna.us, not on the = list) we will have a look at it. >>> > >>> > - chris >>> > >>> > >>> > >>> > On Jun 27, 2014, at 14:59, frederite wrote: >>> > >>> > > This morning I woke to this error: "Sorry WebDNA server not = running". The host says nothing has changed and I haven't done anything = on the server for four months yet the problem exists so something is = wrong. >>> > > >>> > > Rebooting the server failed to get WebDNA running again. = Restarting Apache2 failed as well. >>> > > >>> > > How do I fix this problem? How can I diagnose what's wrong so I = can resolve the issue quickly and prevent it from happening again? >>> > > >>> > > WebDNA 6.2 >>> > > Ubuntu 12.04 >>> > > Apache 2.2.22 >>> > > --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>> > >>> > --------------------------------------------------------- >>> > This message is sent to you because you are subscribed to >>> > the mailing list . >>> > To unsubscribe, E-mail to: >>> > archives: http://mail.webdna.us/list/talk@webdna.us >>> > Bug Reporting: support@webdna.us >>> > >>> > --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>>=20 >>> --------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> archives: http://mail.webdna.us/list/talk@webdna.us >>> Bug Reporting: support@webdna.us >>>=20 >>> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>=20 >> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us >>=20 >> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list . = To unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us > --------------------------------------------------------- This message = is sent to you because you are subscribed to the mailing list . To = unsubscribe, E-mail to: archives: = http://mail.webdna.us/list/talk@webdna.us Bug Reporting: = support@webdna.us Donovan Brooke

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